VTech CS6429 Outgoing announcement is not clear, Answering system does not record messages

Page 63

Appendix

Troubleshooting

•If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

The outgoing announcement is not clear.

•When recording the announcement, make sure you speak in a normal tone of voice towards the microphone of the handset.

•Make sure there is no background noise when recording.

The answering system does not record messages.

•Make sure the answering system is on (see Answer on/off on page 35).

•Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted.

•If you subscribe to voicemail service, change the number of ring so that your answering system answers before your voicemail answers (see Answering system new message indication on page 40). To determine how many rings activate your voicemail, contact your telephone service provider.

•If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

The messages on the answering system are very difficult to hear.

•Press /VOL on the telephone base or /VOLUME on the handset to increase the speaker volume.

The messages on the answering system are incomplete.

•If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after the preset recording time.

•If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call.

•If the caller’s voice is very soft, the answering system may stop recording and disconnect the call.

The answering system does not respond to remote commands.

•Make sure to enter your remote access code correctly (see Remote access code on page 37).

•Make sure you are calling from a touch-tone telephone. When you dial a number, you should hear tones. If you hear clicks, the telephone is not a touch-tone telephone and

cannot active the answering system.

59

Image 63

Contents User’s manual Congratulations Table of contents Index Answering system settingsAnswering system operation AppendixGetting started Parts checklistTelephone base and charger installation Charge light remains on when charging Battery installationCharger Battery chargingBattery indicators Battery status Action LOW BatteryTabletop to wall mount installation Installation optionsSee Telephone base and charger installation on Wall mount to tabletop installationVOL and /VOL Telephone base layoutMessage window USE lightHandset layout Charge lightFlash Dialing keys MENU/SELECTSetting Telephone settingsUsing the menu Ringer volume telephone baseRinger tone Ringer volume handsetEspañol LCD languageClear voicemail indicators To manually turn off these indicatorsKey tone Set date and time Home area code Dial modeTelephone operation Temporary tone dialing MuteCall waiting Temporary ringer silencingDelete a redial entry Redial listReview and dial a redial entry Store a number from the redial list to the directoryChain dialing To access the directory while on a callTo access the call log while on a call To access the redial list while on a callTo start the paging tone Join a call in progressFind handset To join a callIntercom Other Handset is Calling when you have twoAnswer an incoming call during an intercom call Call transfer using intercomFrom this intercom call, you have the following options About the directory DirectoryCreate a new directory entry Edit Number Edit a directory entry Review the directoryAlphabetical search Dial a directory entryStore a speed dial entry Speed dialDelete a speed dial entry Dial a speed dial numberCaller ID About caller IDInformation about caller ID with call waiting Not Available AT this Time Call logMissed call indicator Memory matchReview and dial from the call log Save a call Iog entry to the directory View dialing optionsTo delete all entries Delete from the call logCall log display screen messages To delete one entryAnnouncement Answering system settingsAnswering system setup Answer on/offPress MENU/SELECT to select Announcement Record a new announcementPlay the announcement Delete your announcementPress MENU/SELECT to select Call Screening Remote access codeCall screening Number of ringsRecording time Message alert toneAnswering system and voicemail indicators Using the answering machine and voicemail togetherAnswering system operation Call screening at the telephone base Voice promptsMessage capacity Answering system new message indicationCall screening at the handset Call interceptMessage playback To play messages with a handset To play messages with the telephone baseDelete all old messages To delete all old messages with the telephone baseTo delete all old messages with a handset Press 5 to stop recording. The system announces, Recorded Record, play or delete memosWindow display Description Message window displaysRemote access To remotely access the answering systemCommand Handset display screen messages AppendixTelephone number you have entered is already stored Telephone base lights Handset and telephone base indicatorsOn when the handset speakerphone is in use Handset lightsBattery needs charging when BatteryExpand your telephone system Add and register a handset optionalTo register a handset To deregister all handsets Replace a handsetCannot dial out TroubleshootingMy telephone does not work at all There is no dial toneLOW Battery shows on the handset screen Telephone does not ring when there is an incoming callCharge light is off My handset beeps and is not performing normally Hear other calls when using the telephone Hear noise on the cordless handset and the keys do not workRegistration Failed appears on the handset Caller ID entries do not match the numbers I need to dial My caller ID features are not working properlyOUT of Range or no PWR AT Base shows in the handset screen NEW Voicemail and show on the display and I don’t know whyCannot retrieve voicemail messages Messages on the answering system are very difficult to hear Answering system does not respond to remote commandsOutgoing announcement is not clear Answering system does not record messagesCommon cure for electronic equipment Important safety instructions Precautions for users of implanted cardiac pacemakers Operating rangePacemaker patients Avoid rough treatment MaintenanceRbrc seal About cordless telephonesWhat is not covered by this limited warranty? Limited warrantyWhat does this limited warranty cover? How long is the limited warranty period?Other limitations How do you get warranty service?FCC, Acta and IC regulations FCC PartFCC Part 68 and Acta Industry Canada Technical specifications Index Index 91-003979-040-100

Related manuals

Manual 16 pages 55.44 Kb