VTech dect 6.0 user manual My cell phone disconnects with the telephone base

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Appendix

Troubleshooting

I don’t know how to search for or add new devices on my cell phone.

•Most cell phones have the Bluetooth feature in the connection or setup menus. Refer to the user’s manual of your cell phone.

•In general, press the menu key on your cell phone, then look for the Bluetooth menu in the settings or connection menu. In the Bluetooth menu, select the option to search for or add new devices.

My cell phone disconnects with the telephone base.

•Turn off your cell phone, then turn it on again.

•Make sure that you are not using your cell phone when on a cell call.

My cell phone is connected to the telephone base, but I cannot make a cell call.

•Make sure that your cell phone is not in use when you are trying to make a cell call.

•For some smartphones, make sure that the cellular function is turned on.

The PIN on the telephone base does not work.

• Make sure you enter the correct PIN. The default PIN is 0000.

I cannot hear any audio on my telephone system when on a cell call.

•Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in.

•Turn off your cell phone, then turn it on again.

I cannot download contacts from my cell phone to the DS6751.

•Make sure that your cell phone is paired and connected to the base.

•Make sure you place your cell phone next to the base while downloading.

Can the DS6751 help the poor cell phone reception in my house?

•If your cell phone has poor reception in your home, the DS6751 cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use DS6751 cell line. In order for this to work, the telephone base must be within 30 feet of the cell phone.

The listening volume of my cell call is too loud or quiet.

•During a cell call, if the listening volume is to too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the DS6751 handset.

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Contents Complete user’s manual Registration Product newsTable of contents Answering system settings Caller IDAppendix Index Answering system operationParts checklist Getting startedTelephone base and charger installation Battery installation If you do not hear a dial toneBattery charging Displays Put in chargerInstallation options Tabletop to wall mount installationGetting started Wall mount to tabletop installation See Telephone base and charger installation onAre you a new cable or VoIP subscriber? To use the built-in answering systemTo use the voicemail Telephone base layout ANS ON/OFFMENU/SELECT Cancel REDIAL/PAUSE Handset layout Charge light CellMUTE/DELETE Bluetooth Introducing BluetoothBluetooth Glossary of terms Bluetooth setup VTech Connect to Cell applicationAdd a cell phone To pair and connect a cell phoneReview the cell device list Auto connectionDownload directory To download a cell phone directoryTelephone settings Using the menuHandset ringer volume To enter the menuTelephone base ringer volume Ringer toneRinger off Quiet mode To set the duration and turn on the quiet modeTo turn off the quiet mode Set date and time LCD language Press Select to choose LCD languageVoicemail number To set your voicemail numberClear voicemail indicators To manually turn off the new voicemail indicatorsKey tone Home area codeDial mode Telephone operation Make a home callPredial a home call Answer a home callEnd a home call Call waiting on the home lineMake a cell call Predial a cell call Answer a cell callEnd a cell call Call waiting on the cell line Answer a cell call while on a home callCell phone voicemail Answer a home call while on a cell callVolume MuteHandset speakerphone Temporary ringer silencingTemporary tone dialing To silence the handset ringerRedial To review and dial a redial entryTo delete a redial entry Press /HOME or to use the home lineTo access a number in the directory To access a number in the caller ID logTo access a number on the redial list Check voicemailTransfer a call Find handset Web addressTo start paging To end pagingMultiple handset use Join a call in progressTo share an outside call Intercom To initiate an intercom call with a handsetBase Calling base or Calling HSTo initiate an intercom call at the telephone base Answer an incoming call during an intercom call To answer on a handsetTo answer at the telephone base Directory About the directoryAdd a directory entry Press Select to choose Add contactDirectory Review and dial from the directory Alphabetical searchTo start an alphabetical search Edit a directory entry Review and dial from the directory or Alphabetical search onDelete directory entries To delete one entryTo delete all entries Speed dial Assign a speed dial entryReassign a speed dial entry Dial a speed dial numberDelete a speed dial entry Caller ID About caller IDInformation about caller ID with call waiting Missed call indicator Caller ID logMemory match Review and dial from the caller ID logHome or Cell to Cell orView dialing options Save a caller ID log entry to the directory Delete the caller ID log entries Caller ID log screen messagesTo delete an entry Displays WhenAnswering system settings Answering systemAnnouncement Record your own announcementPlay the announcement Delete your announcementAnswer on/off To turn on or off with the telephone baseTo turn on or off with a handset or the telephone base To turn this feature on or off Call screeningNumber of rings Remote access code Message alert toneRecording time Using the answering system and voicemail together Answering system operationAnswering system and voicemail Message capacity New message indicationCall intercept Message playbackTo screen a call at the telephone base To screen a call at a handsetTo play messages at the telephone base To play messages with a handsetOptions during playback Delete all messages Record, play or delete memosTo delete all messages with a handset or the telephone base To record a memoRemote access Command DescriptionAppendix Expand your telephone systemAdd and register a handset To register a handsetReplace a handset To deregister all handsetsKeystroke table Dialing Characters by number of key presses KeyScreen messages Appendix Handset and telephone base indicators Handset lightsTelephone base lights Handset icons Telephone base iconsBattery Battery needs charging whenTroubleshooting Cannot add my cell phone to the telephone baseCannot connect my cell phone with the telephone base Cannot find VTech DS6751 on my cell phoneListening volume of my cell call is too loud or quiet My cell phone disconnects with the telephone basePIN on the telephone base does not work Cannot download contacts from my cell phone to the DS6751My telephone does not work at all There is no dial toneCannot dial out Low battery shows on the handset screen My cordless handset isn’t performing normallyCharge light is off Telephone does not ring when there is an incoming call Appendix Hear other calls when using the telephone My caller ID features are not working properlyHear noise on the cordless handset and the keys do not work Telephone does not receive caller ID while on a callOut of range or no pwr at base shows on the handset screen New voicemail display and I don’t know whyCannot retrieve voicemail messages Answering system does not respond to remote commands Outgoing announcement is not clearAnswering system does not record messages Messages on the answering system are very difficult to hearCommon cure for electronic equipment Important safety instructions Precautions for users of implanted cardiac pacemakers ECO modeOperating range Energy-saving charging mode MaintenanceAbout cordless telephones Rbrc sealLimited warranty What does this limited warranty cover?How do you get warranty service? FCC, Acta and IC regulations FCC PartTechnical specifications Industry CanadaIndex Index All rights reserved. Version 1 09/13 91-007335-010-100