VTech dect 6.0 user manual Out of range or no pwr at base shows on the handset screen

Page 90

Appendix

Troubleshooting

Out of range or no pwr at base shows on the handset screen.

•The handset may be out of range. Move it closer to the telephone base.

•Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.

•Reset your telephone by unplugging the power adapter from the telephone base. Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and install the battery again. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

and New voicemail display and I don’t know why.

•Your telephone has voicemail indication that is separate from the built-in answering system. If and New voicemail display, your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail.

I cannot retrieve voicemail messages.

•Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 65). If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access

your voicemail.

The answering system does not answer after the correct number of rings.

•Make sure the answering system is on. When the answering system is on, the

ANS ON/OFF light on the telephone base should be lit and ANS ON should show on the handset.

•If toll saver is selected, the number of rings changes to two when there are new messages waiting (page 62).

•If the memory is full or if the answering system is off, the answering system answers after 10 rings.

•In some cases, the answering system is affected by the ringing system used by your telephone service provider.

•If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 65). To determine how many rings activate your voicemail, please contact your telephone service provider.

•If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

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Contents Complete user’s manual Registration Product newsTable of contents Appendix Answering system settingsCaller ID Index Answering system operationParts checklist Getting startedTelephone base and charger installation Battery installation If you do not hear a dial toneBattery charging Displays Put in chargerInstallation options Tabletop to wall mount installationGetting started Wall mount to tabletop installation See Telephone base and charger installation onAre you a new cable or VoIP subscriber? To use the built-in answering systemTo use the voicemail Telephone base layout ANS ON/OFFMENU/SELECT Cancel REDIAL/PAUSE Handset layout Charge light CellMUTE/DELETE Bluetooth Introducing BluetoothBluetooth Glossary of terms Bluetooth setup VTech Connect to Cell applicationAdd a cell phone To pair and connect a cell phoneReview the cell device list Auto connectionDownload directory To download a cell phone directoryHandset ringer volume Telephone settingsUsing the menu To enter the menuTelephone base ringer volume Ringer toneRinger off Quiet mode To set the duration and turn on the quiet modeTo turn off the quiet mode Set date and time LCD language Press Select to choose LCD languageVoicemail number To set your voicemail numberClear voicemail indicators To manually turn off the new voicemail indicatorsKey tone Home area codeDial mode Predial a home call Telephone operationMake a home call Answer a home callEnd a home call Call waiting on the home lineMake a cell call Predial a cell call Answer a cell callEnd a cell call Cell phone voicemail Call waiting on the cell lineAnswer a cell call while on a home call Answer a home call while on a cell callVolume MuteTemporary tone dialing Handset speakerphoneTemporary ringer silencing To silence the handset ringerTo delete a redial entry RedialTo review and dial a redial entry Press /HOME or to use the home lineTo access a number on the redial list To access a number in the directoryTo access a number in the caller ID log Check voicemailTransfer a call To start paging Find handsetWeb address To end pagingMultiple handset use Join a call in progressTo share an outside call Base IntercomTo initiate an intercom call with a handset Calling base or Calling HSTo initiate an intercom call at the telephone base Answer an incoming call during an intercom call To answer on a handsetTo answer at the telephone base Directory About the directoryAdd a directory entry Press Select to choose Add contactDirectory Review and dial from the directory Alphabetical searchTo start an alphabetical search Edit a directory entry Review and dial from the directory or Alphabetical search onDelete directory entries To delete one entryTo delete all entries Speed dial Assign a speed dial entryReassign a speed dial entry Dial a speed dial numberDelete a speed dial entry Caller ID About caller IDInformation about caller ID with call waiting Missed call indicator Caller ID logHome or Cell to Memory matchReview and dial from the caller ID log Cell orView dialing options Save a caller ID log entry to the directory To delete an entry Delete the caller ID log entriesCaller ID log screen messages Displays WhenAnnouncement Answering system settingsAnswering system Record your own announcementPlay the announcement Delete your announcementAnswer on/off To turn on or off with the telephone baseTo turn on or off with a handset or the telephone base To turn this feature on or off Call screeningNumber of rings Remote access code Message alert toneRecording time Using the answering system and voicemail together Answering system operationAnswering system and voicemail Message capacity New message indicationTo screen a call at the telephone base Call interceptMessage playback To screen a call at a handsetTo play messages at the telephone base To play messages with a handsetOptions during playback To delete all messages with a handset or the telephone base Delete all messagesRecord, play or delete memos To record a memoRemote access Command DescriptionAdd and register a handset AppendixExpand your telephone system To register a handsetReplace a handset To deregister all handsetsKeystroke table Dialing Characters by number of key presses KeyScreen messages Appendix Handset and telephone base indicators Handset lightsTelephone base lights Handset icons Telephone base iconsBattery Battery needs charging whenCannot connect my cell phone with the telephone base TroubleshootingCannot add my cell phone to the telephone base Cannot find VTech DS6751 on my cell phonePIN on the telephone base does not work Listening volume of my cell call is too loud or quietMy cell phone disconnects with the telephone base Cannot download contacts from my cell phone to the DS6751My telephone does not work at all There is no dial toneCannot dial out Low battery shows on the handset screen My cordless handset isn’t performing normallyCharge light is off Telephone does not ring when there is an incoming call Appendix Hear noise on the cordless handset and the keys do not work Hear other calls when using the telephoneMy caller ID features are not working properly Telephone does not receive caller ID while on a callOut of range or no pwr at base shows on the handset screen New voicemail display and I don’t know whyCannot retrieve voicemail messages Answering system does not record messages Answering system does not respond to remote commandsOutgoing announcement is not clear Messages on the answering system are very difficult to hearCommon cure for electronic equipment Important safety instructions Precautions for users of implanted cardiac pacemakers ECO modeOperating range Energy-saving charging mode MaintenanceAbout cordless telephones Rbrc sealLimited warranty What does this limited warranty cover?How do you get warranty service? FCC, Acta and IC regulations FCC PartTechnical specifications Industry CanadaIndex Index All rights reserved. Version 1 09/13 91-007335-010-100
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