VTech dect 6.0 user manual Common cure for electronic equipment

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Appendix

Troubleshooting

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

•Make sure your computer is powered on.

•Make sure your Internet connection is working properly.

•Make sure that the software is installed and running for your nontraditional telephone service.

•Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.

•In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.

•If you are using a firewall, it may prevent access to your nontraditional telephone service provider. Contact your service provider for more information.

I have accidentally set my LCD language to Spanish or French, and I don’t know how to change it back to English.

•While the handset or the telephone base is not in use, press MENU, then enter 364#.

•While the handset is on a call, press MENU, then enter 364#. The call ends.

Common cure for electronic equipment.

•If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not respond, try the following (in the order listed):

1.Disconnect the power to the telephone base.

2.Disconnect the battery on the cordless handset.

3.Wait a few minutes before connecting power to the telephone base.

4.Install the battery again and place the cordless handset in the telephone base.

5.Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.

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Contents Complete user’s manual Registration Product newsTable of contents Answering system settings Caller IDAppendix Index Answering system operationParts checklist Getting startedTelephone base and charger installation Battery installation If you do not hear a dial toneBattery charging Displays Put in chargerInstallation options Tabletop to wall mount installationGetting started Wall mount to tabletop installation See Telephone base and charger installation onTo use the voicemail Are you a new cable or VoIP subscriber?To use the built-in answering system Telephone base layout ANS ON/OFFMENU/SELECT Cancel REDIAL/PAUSE Handset layout Charge light CellMUTE/DELETE Bluetooth Introducing BluetoothBluetooth Glossary of terms Bluetooth setup VTech Connect to Cell applicationAdd a cell phone To pair and connect a cell phoneReview the cell device list Auto connectionDownload directory To download a cell phone directoryTelephone settings Using the menuHandset ringer volume To enter the menuRinger off Telephone base ringer volumeRinger tone To turn off the quiet mode Quiet modeTo set the duration and turn on the quiet mode Set date and time LCD language Press Select to choose LCD languageVoicemail number To set your voicemail numberClear voicemail indicators To manually turn off the new voicemail indicatorsKey tone Home area codeDial mode Telephone operation Make a home callPredial a home call Answer a home callMake a cell call End a home callCall waiting on the home line End a cell call Predial a cell callAnswer a cell call Call waiting on the cell line Answer a cell call while on a home callCell phone voicemail Answer a home call while on a cell callVolume MuteHandset speakerphone Temporary ringer silencingTemporary tone dialing To silence the handset ringerRedial To review and dial a redial entryTo delete a redial entry Press /HOME or to use the home lineTo access a number in the directory To access a number in the caller ID logTo access a number on the redial list Check voicemailTransfer a call Find handset Web addressTo start paging To end pagingTo share an outside call Multiple handset useJoin a call in progress Intercom To initiate an intercom call with a handsetBase Calling base or Calling HSTo initiate an intercom call at the telephone base To answer at the telephone base Answer an incoming call during an intercom callTo answer on a handset Directory About the directoryAdd a directory entry Press Select to choose Add contactDirectory To start an alphabetical search Review and dial from the directoryAlphabetical search Edit a directory entry Review and dial from the directory or Alphabetical search onTo delete all entries Delete directory entriesTo delete one entry Speed dial Assign a speed dial entryReassign a speed dial entry Dial a speed dial numberDelete a speed dial entry Information about caller ID with call waiting Caller IDAbout caller ID Missed call indicator Caller ID logMemory match Review and dial from the caller ID logHome or Cell to Cell orView dialing options Save a caller ID log entry to the directory Delete the caller ID log entries Caller ID log screen messagesTo delete an entry Displays WhenAnswering system settings Answering systemAnnouncement Record your own announcementPlay the announcement Delete your announcementTo turn on or off with a handset or the telephone base Answer on/offTo turn on or off with the telephone base Number of rings To turn this feature on or offCall screening Remote access code Message alert toneRecording time Answering system and voicemail Using the answering system and voicemail togetherAnswering system operation Message capacity New message indicationCall intercept Message playbackTo screen a call at the telephone base To screen a call at a handsetOptions during playback To play messages at the telephone baseTo play messages with a handset Delete all messages Record, play or delete memosTo delete all messages with a handset or the telephone base To record a memoRemote access Command DescriptionAppendix Expand your telephone systemAdd and register a handset To register a handsetReplace a handset To deregister all handsetsKeystroke table Dialing Characters by number of key presses KeyScreen messages Appendix Telephone base lights Handset and telephone base indicatorsHandset lights Handset icons Telephone base iconsBattery Battery needs charging whenTroubleshooting Cannot add my cell phone to the telephone baseCannot connect my cell phone with the telephone base Cannot find VTech DS6751 on my cell phoneListening volume of my cell call is too loud or quiet My cell phone disconnects with the telephone basePIN on the telephone base does not work Cannot download contacts from my cell phone to the DS6751Cannot dial out My telephone does not work at allThere is no dial tone Charge light is off Low battery shows on the handset screenMy cordless handset isn’t performing normally Telephone does not ring when there is an incoming call Appendix Hear other calls when using the telephone My caller ID features are not working properlyHear noise on the cordless handset and the keys do not work Telephone does not receive caller ID while on a callCannot retrieve voicemail messages Out of range or no pwr at base shows on the handset screenNew voicemail display and I don’t know why Answering system does not respond to remote commands Outgoing announcement is not clearAnswering system does not record messages Messages on the answering system are very difficult to hearCommon cure for electronic equipment Important safety instructions Operating range Precautions for users of implanted cardiac pacemakersECO mode Energy-saving charging mode MaintenanceAbout cordless telephones Rbrc sealLimited warranty What does this limited warranty cover?How do you get warranty service? FCC, Acta and IC regulations FCC PartTechnical specifications Industry CanadaIndex Index All rights reserved. Version 1 09/13 91-007335-010-100