VTech dect 6.0 user manual Hear other calls when using the telephone

Page 89

Appendix

Troubleshooting

I experience poor sound quality when using the handset speakerphone.

•For increased sound quality while using the handset speakerphone, place the handset on a flat surface with the dialing keys facing up.

I hear other calls when using the telephone.

•Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Contact your telephone service provider.

I hear noise on the cordless handset and the keys do not work.

• Make sure the telephone line cord is plugged in securely.

My caller ID features are not working properly.

•Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.

•The caller may not be calling from an area which supports caller ID.

•Both your and the caller’s telephone service providers must use equipment compatible with the caller ID service.

•The caller ID information shows after the first or second ring.

•If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

The telephone does not receive caller ID while on a call.

•Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider.

•The caller may not be calling from an area which supports caller ID.

•Both your and the caller’s telephone service providers must use equipment compatible with caller ID service.

•If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

85

Image 89

Contents Complete user’s manual Product news RegistrationTable of contents Caller ID Answering system settingsAppendix Index Answering system operationGetting started Parts checklistTelephone base and charger installation If you do not hear a dial tone Battery installationDisplays Put in charger Battery chargingTabletop to wall mount installation Installation optionsGetting started See Telephone base and charger installation on Wall mount to tabletop installationTo use the voicemail Are you a new cable or VoIP subscriber?To use the built-in answering system ANS ON/OFF Telephone base layoutMENU/SELECT Cancel REDIAL/PAUSE Charge light Cell Handset layoutMUTE/DELETE Introducing Bluetooth BluetoothBluetooth Glossary of terms VTech Connect to Cell application Bluetooth setupTo pair and connect a cell phone Add a cell phoneAuto connection Review the cell device listTo download a cell phone directory Download directoryUsing the menu Telephone settingsHandset ringer volume To enter the menuRinger off Telephone base ringer volumeRinger tone To turn off the quiet mode Quiet modeTo set the duration and turn on the quiet mode Set date and time Press Select to choose LCD language LCD languageTo set your voicemail number Voicemail numberTo manually turn off the new voicemail indicators Clear voicemail indicatorsHome area code Key toneDial mode Make a home call Telephone operationPredial a home call Answer a home callMake a cell call End a home callCall waiting on the home line End a cell call Predial a cell callAnswer a cell call Answer a cell call while on a home call Call waiting on the cell lineCell phone voicemail Answer a home call while on a cell callMute VolumeTemporary ringer silencing Handset speakerphoneTemporary tone dialing To silence the handset ringerTo review and dial a redial entry RedialTo delete a redial entry Press /HOME or to use the home lineTo access a number in the caller ID log To access a number in the directoryTo access a number on the redial list Check voicemailTransfer a call Web address Find handsetTo start paging To end pagingTo share an outside call Multiple handset useJoin a call in progress To initiate an intercom call with a handset IntercomBase Calling base or Calling HSTo initiate an intercom call at the telephone base To answer at the telephone base Answer an incoming call during an intercom callTo answer on a handset About the directory DirectoryPress Select to choose Add contact Add a directory entryDirectory To start an alphabetical search Review and dial from the directoryAlphabetical search Review and dial from the directory or Alphabetical search on Edit a directory entryTo delete all entries Delete directory entriesTo delete one entry Assign a speed dial entry Speed dialDial a speed dial number Reassign a speed dial entryDelete a speed dial entry Information about caller ID with call waiting Caller IDAbout caller ID Caller ID log Missed call indicatorReview and dial from the caller ID log Memory matchHome or Cell to Cell orView dialing options Save a caller ID log entry to the directory Caller ID log screen messages Delete the caller ID log entriesTo delete an entry Displays WhenAnswering system Answering system settingsAnnouncement Record your own announcementDelete your announcement Play the announcementTo turn on or off with a handset or the telephone base Answer on/offTo turn on or off with the telephone base Number of rings To turn this feature on or offCall screening Message alert tone Remote access codeRecording time Answering system and voicemail Using the answering system and voicemail togetherAnswering system operation New message indication Message capacityMessage playback Call interceptTo screen a call at the telephone base To screen a call at a handsetOptions during playback To play messages at the telephone baseTo play messages with a handset Record, play or delete memos Delete all messagesTo delete all messages with a handset or the telephone base To record a memoCommand Description Remote accessExpand your telephone system AppendixAdd and register a handset To register a handsetTo deregister all handsets Replace a handsetDialing Characters by number of key presses Key Keystroke tableScreen messages Appendix Telephone base lights Handset and telephone base indicatorsHandset lights Telephone base icons Handset iconsBattery needs charging when BatteryCannot add my cell phone to the telephone base TroubleshootingCannot connect my cell phone with the telephone base Cannot find VTech DS6751 on my cell phoneMy cell phone disconnects with the telephone base Listening volume of my cell call is too loud or quietPIN on the telephone base does not work Cannot download contacts from my cell phone to the DS6751Cannot dial out My telephone does not work at allThere is no dial tone Charge light is off Low battery shows on the handset screenMy cordless handset isn’t performing normally Telephone does not ring when there is an incoming call Appendix My caller ID features are not working properly Hear other calls when using the telephoneHear noise on the cordless handset and the keys do not work Telephone does not receive caller ID while on a callCannot retrieve voicemail messages Out of range or no pwr at base shows on the handset screenNew voicemail display and I don’t know why Outgoing announcement is not clear Answering system does not respond to remote commandsAnswering system does not record messages Messages on the answering system are very difficult to hearCommon cure for electronic equipment Important safety instructions Operating range Precautions for users of implanted cardiac pacemakersECO mode Maintenance Energy-saving charging modeRbrc seal About cordless telephonesWhat does this limited warranty cover? Limited warrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsIndustry Canada Technical specificationsIndex Index All rights reserved. Version 1 09/13 91-007335-010-100