VTech DS6151 user manual Hear other calls when using the telephone

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Appendix

Troubleshooting

•Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your telephone service provider (charges may apply).

•If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your telephone service provider (charges may apply).

I hear other calls when using the telephone.

•Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Contact your telephone service provider.

I hear noise on the cordless handset and the keys do not work.

• Make sure the telephone line cord is plugged in securely.

Registration failed appears on the handset.

•Only one handset can be registered at a time. If you have multiple handsets to register, please follow the instructions on page 72 for the first handset. Once a handset has been successfully registered, repeat the steps for each handset that needs to be registered.

•Make sure that the telephone base and handset(s) are in idle mode when registering a handset.

•Follow the steps on page 80 for the common cure for electronic equipment, then try again to register a handset.

My caller ID features are not working properly.

•Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.

•The caller may not be calling from an area which supports caller ID.

•Both your and the callers’ telephone service providers must use equipment compatible with the caller ID service.

•The caller ID information shows after the first or second ring.

•If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about

DSL filters.

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Contents User’s manual Congratulations Table of contents Answering system operation..60 AppendixIndex Getting started Parts checklistFigure One Installation with 2-line jack Telephone base installationFigure Two Installation with separate line jacks Charge light Battery installationCharger Battery chargingSoftkeys Handset layoutHold Telephone base layout CancelRepeat Hold Settings Handset settingsLCD language To select a languageTo manually turn off these indicators Clear voicemail indicatorTo adjust the date and time To change the settingsKey tone Set date/timeDial mode To change the settingHome area code To adjust the handset ringer volume Ringer volumeRingers Ringer toneTelephone base settings LCD language Clear voicemail Key tone Clear voicemail Key tone Set date/time Key tone Set date/time Home area code To adjust the ringer volume Answering system settings Answering system set upAnswer ON/OFF Call screening To change the setting Using the telephone basePlay your announcement AnnouncementRecord your own announcement DIR to select Mailbox 1 or MailboxShows Recording announcement ..., or press Playback at any time 2 to replay the recorded Delete your announcement Number of rings Remote access code Message alert tone Make, answer or end a call Telephone operationCall waiting VolumeHandset speakerphone Silence the ringerHold MuteHandset locator Temporary tone dialingTo start paging To end pagingTo access a number in the directory while on a call To access a number in the call log while on a callChain dialing Redial list To access the last number redial while on a callReview the redial list Dial a redial entryDelete a redial entry Save a redial entry to the directoryIntercom Multiple handset useHandset 11 and Tone 2 for Handset To initiate an intercom call with a handsetTo answer an intercom call at the handset To initiate an intercom call from the telephone baseTo answer an intercom call at the telephone base To silence an intercom callAnswer an incoming call during an intercom call From the handset Transfer a callAt the telephone base Conference line 1 and line 2 calls Share an outside callTo end a conference call To initiate an intercom call while on a conference callAnswer an incoming call during a conference call To answer the incoming call while on a conference callTo end the call while on a conference call Create a new directory entry DirectoryEnter Number Character chart Review the directory To review the directory Using the handsetAlphabetical search Dial a directory entryEdit Name Edit a directory entryTo delete an entry Delete a directory entryStore a speed dial entry Dial a speed dial entry Review the speed dial directoryEdit a speed dial entry Reassign a speed dial entry Delete a speed dial entryTo edit an entry Information about caller ID with call waiting About caller IDCaller ID history Missed calls indicatorReview the call log Memory matchDial a call log entry Make a call log entry ready to dialSave a call log entry to the directory Call log display screen messages Delete from the call logAnswering system operation Answering system and voicemailMessage capacity Call intercept New message indicationTo play messages using the telephone base To play messages using the handsetMessage playback Delete all messages To delete all old messages with the telephone baseTo delete all old messages with the handset Record a memo using the telephone base Record a memo using the handsetRecord and play memos Command Remote accessScreen display messages AppendixThere is no telephone line connected on line Handset and telephone base indicators Handset lightsTelephone base lights Handset screen icons Telephone base screen icons Battery needs charging when BatteryExpand your telephone system Add and register a handset optionalTo register a handset Replace a handset To resetTo deregister all handsets Deregister all handsets? My telephone does not work at all Troubleshooting There is no dial tone Cannot dial outLow battery shows on handset screen Telephone does not ring when there is an incoming callCharge light is off My handset beeps and is not performing normally My caller ID features are not working properly Hear other calls when using the telephoneHear noise on the cordless handset and the keys do not work Registration failed appears on the handsetCaller ID entries do not match the numbers I need to dial Out of range or no power at base shows on the handset screenCannot retrieve voicemail messages Outgoing announcement is not clearAnswering system does not record messages Messages on the answering system are very difficult to hear Answering system does not respond to remote commandsMessages on the answering system are incomplete Common cures for electronic equipmentImportant safety instructions Precautions for users of implanted cardiac pacemakers MaintenanceOperating range Rbrc seal About cordless telephonesWhat does this limited warranty cover? WarrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsIndustry Canada Technical specifications Index Index 91-002462-010-100

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