Avaya H323 manual Installation

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2. Installation

Check the following before beginning installation:

1.o IP Office Manager PC

Check that the applications for configuring and monitoring an IP Office system are available and able to connect to that system.

o Check that IP Office Manager and IP Office System Status Application (SSA) or System Monitor are installed and can be used to connect to the IP Office system.

o Verify that you can receive the configuration from the system and send it back to the IP Office.

o Ensure that the Manager PC has been given a static IP address.

2.o Voice Compression Channels

The IP Office Unit must be fitted with a voice compression channels 17 . Use either SSA or System Monitor application to verify that the voice compression channels are available. SSA list the VCM channels on the Resource screen. The initial lines of Monitor output include the item VCOMP= which will state the number of channels installed in the control unit.

3.o File Server Settings

Using Manager, receive the configuration from the IP Office. Select System and then select the System tab. Check the following:

o System Name

On the System tab ensure that a Name for the IP Office Unit has been entered.

o TFTP Server IP Address

If using TFTP to download software file to the phones, enter the TFTP server address here. This address is used by the IP phones (excluding 1600 Series) being supported by IP Office DHCP. If another DHCP server is being used, that address must be set via the DHCP settings on that server, see Alternate DHCP Setup 70 .

The default 0.0.0.0 will cause the phones to broadcast for any TFTP server available on the same subnet as themselves.

To use the memory card installed in the system, enter the LAN1 IP address of the IP Office system (the address is shown on the LAN1 tab). To use this option the card must be loaded with the IP phone software files, see Control Unit Memory Card 25 .

If a 3rd-party TFTP server is being used, set the IP address to the address of the PC running that software.

o HTTP Server IP Address

IP Office 4.2+ supports the use of HTTP for file requests from IP phones. This is necessary for 1600 Series phones and is supported by all other Avaya IP phones. This address is used by the IP phones being supported by IP Office DHCP. If another DHCP server is being used, that address must be set via the DHCP settings on that server, see Alternate DHCP Setup 70 .

The default 0.0.0.0 disables HTTP support.

For IP Office 4.2, using the Embedded Voicemail memory card is also supported for HTTP file requests for up to 50 IP phones. This is done by setting the TFTP Server IP Address and HTTP Server IP Address to match the control units IP address. This is supported for up to 50 IP phones.

If a 3rd-party HTTP server is being used, set the IP address to the address of the PC running that software.

4.o H323 Gatekeeper Settings

Select System and then select the LAN1 tab. Select the Gatekeeper sub tab. Check the following settings:

o H323 Gatekeeper Enabled Ensure that this option is enabled.

o H323 Auto-created Extn

This installation process assumes that this option is enabled until after installation of the phones has been completed. If not enabled the you must manually add extensions to the IP Office configuration before installation. See Manually Creating Extensions 32 .

o H323 Auto-create User

This installation process assumes that this option is enabled until after installation of the phones has been completed. If not enabled the you must manually add users to the IP Office configuration before installation.

o Primary Site Specific Option Number

Devices being supported by DHCP can request device specific information using a site specific option number (SSON). This method is used for Avaya IP phones to request phone specific information from a DHCP server. For IP phones beign supported by IP Office DHCP, the SSON set here should match that being used by the phones. By default Avaya 4600 and 5600 Series IP phones use the 176 as their SSON.

Secondary Site Specific Option Number (IP Office 4.2+)

This field allows a second SSON to be specified for use by IP phones. By default Avaya 1600 Series IP phones use 242 as their SSON.

H323 Phone Install

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IP Office 4.2

15-601046 Issue 15b (16 July 2009)

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Contents H323 IP Telephone Installation IP OfficeH323 Phone Install IP Office Contents Page Chapter IP Office IP Phones Page IP Office IP Phones ∙ Dhcp versus Static IP Installation∙ Network Assessment What is New IP Office∙ Http User Backup and Restore ∙ IP Phone Restart using System Status Application∙ Secondary Site Specific Options Number ∙ IP500 Dhcp EnhancementsSupported Phones H323 IP Supported IP Office Core Phones Models SoftwareSystem Capacity Extension CapacityCall Capacity IP Office UnitPhone Firmware Simple Installation Complex Installation Installation Requirements ∙ Warning a Network Assessment is Mandatory Network Assessment∙ G711 20ms ∙ G723a 80ms ∙ G729 40ms Installing VCM Cards Voice CompressionIP400 VCM Cards IP500 VCM cardsPotential VoIP Problems 10 QoS232 IP With Supports Phone User PC Connection∙ Gigabit Ethernet Power Supply Options Spare Wire Power OptionsDedicated Plug-Top Power Supply Units ∙ Avaya 1151D1 Power Supply Unit PSU802.3af Power over Ethernet PoE Options ∙ Avaya 1152A1 Power Distribution Unit Mid-Span Power Unit∙ Power of Ethernet POE Switch Phone 802.3af ClassFile Server Options IP Office ManagerIP Office Unit Memory Card 3rd Party SoftwareFile Auto Generation Transferring Files to the Card Using Tftp Transferring Files to the Card Using File Management Control Unit Memory Card Page Chapter Installation Installation ∙ o Dhcp Mode IP Phone Software and Settings FilesDhcp Server ∙ o Number of Dhcp IP AddressesCreating/Editing the Settings File Backup/Restore Installation Creating/Editing the Settings FileManually Creating Extensions ∙ To switch to static address installation Phone ConnectionStatic Address Installation Phone Registration ∙ Password =∙ Ext. = Extension & User Setup Phone SecurityBackup Restore Http AuthenticationManual Backup/Restore Control Specifying the Bruri ValueSeries Phone Backup File Field DescriptionHttp Server Configuration for Backup/Restore Select PropertiesListing Registered Phones Error Messages Page Chapter Other Installation Options Other Installation Options VPN Remote PhonesInstallation Documentation Supported VPNremote Phone FirmwareLicensing VPNremote Phones on IP Office Product Section Title Doc ReferenceConfiguring the IP Phone for VPNremote Enable VPN Phone AllowedVlan and IP Phones Type Description Advantages DisadvantagesVlan and Dhcp Option Data Vlan Dhcp Settings Voice Vlan Dhcp SettingsDhcp Option Description Example setup Overview HP-Switch ConfigurationHP Procurve CLI output Port Vlan Description Voice DataOption Value Example System OverviewPort Vlan 209 Voice Vlan 210 Data Page Chapter Static Administration Options Static Administration Options Entering Data for Administrative OptionsHold vs Mute ∙ 4601, 4602, 5601, 5602 Speaker keyQOS Option Settings Secondary Ethernet Hub/IR Interface Enable/DisableView Details ∙ If self-test passes Self-Test Procedure∙ If self-test fails Resetting a Phone Resetting a PhoneClearing a Phone Setting the Sson on IP Office Setting the Sson on an IP PhoneSite Specific Option Number Switching automatic gain control on/off Automatic Gain Control∙ Handset AGC = ∙ Headset AGC =Chapter Restart Scenarios Restart Scenarios Correct Boot File and Application File Already Loaded Boot File Needs UpgradingNo Application File or Application File Needs Upgrading Page Chapter Infrared Dialling ∙ Dial a Number to Start a Call Infrared Dialling∙ Swap Text Files During a Call Enabling the IR Port Dialling Phone NumbersPalm Organizer Windows Pocket PCBeaming Files During a Call Chapter Alternate Dhcp Server Setup Alternate Dhcp Server Setup Using a Windows Dhcp Server Windows Dhcp Setup for H323 IP PhonesSelect Start Programs Administrative Tools Dhcp Checking for Dhcp2b. Adding a 242 Option ∙ Data type String ∙ Code2c. Adding a 176 Option Alternate Options Chapter WML Server Setup WML Server Setup What WML is SupportedTesting 4620 WML Browsing Using Xitami Installing the Web ServerConfiguring the Xitami Web Server for WAP IntroductionInstalling Sample WML Pages 4a. Creating a Simple WMLSetting the Home SET WmlportMicrosoft IIS Web Server WML Configuration Apache Web Server WML Configuration∙ Associated extension wml Open URL Entry Case 1. Input Box Followed by an Anchor TagCase 2. Input Box Followed by an a Tag Case 3. Input Box Followed by a Submit ButtonPage H323 Phone Install IP Office Issue 15b 16 July IndexAvpp Conflict END of Avaya 4620 IP Phone VCM L2QVLAN PWB SN Sson SET Dnssrvr SET Domain Tftpdir Vlanid Vlantest 47 H323 Phone Install IP Office Tel +44 1707 Fax +44