Avaya H323 manual What is New, IP Office

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1.1 What is New

IP Office 5.0

The following changes specific to H323 IP phone support have been made as part of the IP Office 5.0 release.

∙Embedded Memory Card Usage

In order to simplify H323 phone installation and maintenance, a number of changes have been made, employing the Embedded Voicemail memory card supported by IP406 V2 and IP500 control units.

∙Automatic File Loading

Using the Embedded File Management option within IP Office Manager, the option File Upload Phone Files will transfer all necessary phone firmware files required for phones supported by IP Office 5.0 to the memory card. Those files are then available to the phones if the IP Office is configured as the HTTP/TFTP server for phones.

∙Auto-Generated File Operation

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If the IP Office is configured as the HTTP/TFTP file server for H323 phones, the Embedded Voicemail memory card is used as the file store. The file server normally requires copies of various .scr and .txt files to be present. For IP Office 5.0, if those files are not present on the memory card, the IP Office will auto-generate a suitable file when it is requested by a phone.

∙Extension Quality of Service Measurement

Through the IP Office configuration, H323 IP phones (1600 Series, 4600 Series and 5600 Series) can be enabled to send QoS information to the IP Office system. For other types of extension, when their call involves a VCM channel, QoS information is available. The QoS information is round trip delay, jitter and packet loss. This information is used in a number of ways.

∙QoS Display

Within the IP Office System Status Application (SSA), the current QoS measurements are shown for calls. This is in addition to the QoS measurement already displayed by SSA for IP trunks.

∙QoS Alarms

QoS alarms thresholds can be set within the IP Office configuration. On calls where a threshold is exceeded, an alarm is generated at the end of the call. The alarm will contain the maximum value of all the QoS measurements. QoS alarms are shown in SSA. They can also be specified for output as alarms via SNMP, Syslog and/or email.

∙Resilience

IP Office 5.0 includes support for a number of 'resilience' features within an IP Office Small Community Network. This includes support for registered H323 phones and their users if the IP Office with which they are registered should not be available on the network. For details of resilience operation refer to the IP Office 5.0 Manager manual.

∙VLAN Setting

This option within the IP Office configuration (System LAN1/LAN2 VoIP) is applied to H323 phones using the IP Office for DHCP support. If set to Disabled, the L2Q value indicated to phones in the DHCP response is 2 (disabled). If set to Not Present, no L2Q value is included in the DHCP response.

IP Office 4.2

The following changes specific to H323 IP phone support have been made as part of the IP Office 4.2 release.

∙Support for 1600 Series Phones

IP Office 4.2 Q4 2008+ supports the 1603, 1608, 1616 IP phones.

∙HTTP Server Support

For Avaya IP phones using IP Office DHCP, the address of the HTTP server from which those phones should download their software and settings files can now be specified in the IP Office configuration. 4600 Series and 5600 Series phones attempt to load files via HTTPS and then HTTP before falling back to TFTP. 1600 Series IP phones only support HTTPS or HTTP.

∙HTTP-TFTP Relay

The IP Office control unit supports HTTP-TFTP relay for HTTP file requests from phones.

∙HTTP-TFTP Using an Embedded Memory Card

For IP Office 4.2, using the Embedded Voicemail memory card is also supported for HTTP file requests for up to 50 IP phones. This is done by setting the TFTP Server IP Address and HTTP Server IP Address to the control unit IP address. This method is supported for up to 50 IP phones.

∙HTTP-TFTP Using IP Office Manager

For the IP Office 4.2 Q4 2008 maintenance release, HTTP-TFTP Relay is support using IP Office Manager as the TFTP server. This is done by setting the TFTP Server IP Address to the address of the Manager PC and the HTTP Server IP Address to the control unit IP address. This method is supported for up to 5 IP phones.

H323 Phone Install

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IP Office 4.2

15-601046 Issue 15b (16 July 2009)

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Contents H323 IP Telephone Installation IP OfficeH323 Phone Install IP Office Contents Page Chapter IP Office IP Phones Page ∙ Network Assessment ∙ Dhcp versus Static IP InstallationIP Office IP Phones What is New IP Office∙ Http User Backup and Restore ∙ IP Phone Restart using System Status Application∙ Secondary Site Specific Options Number ∙ IP500 Dhcp EnhancementsSupported Phones H323 IP Supported IP Office Core Phones Models SoftwareSystem Capacity Extension CapacityCall Capacity IP Office UnitPhone Firmware Simple Installation Complex Installation Installation Requirements ∙ G711 20ms ∙ G723a 80ms ∙ G729 40ms Network Assessment∙ Warning a Network Assessment is Mandatory Installing VCM Cards Voice CompressionIP400 VCM Cards IP500 VCM cardsPotential VoIP Problems 10 QoS∙ Gigabit Ethernet User PC Connection232 IP With Supports Phone Power Supply Options Spare Wire Power OptionsDedicated Plug-Top Power Supply Units ∙ Avaya 1151D1 Power Supply Unit PSU802.3af Power over Ethernet PoE Options ∙ Avaya 1152A1 Power Distribution Unit Mid-Span Power Unit∙ Power of Ethernet POE Switch Phone 802.3af ClassFile Server Options IP Office ManagerIP Office Unit Memory Card 3rd Party SoftwareFile Auto Generation Control Unit Memory Card Transferring Files to the Card Using File ManagementTransferring Files to the Card Using Tftp Page Chapter Installation Installation ∙ o Dhcp Mode IP Phone Software and Settings FilesDhcp Server ∙ o Number of Dhcp IP AddressesCreating/Editing the Settings File Backup/Restore Installation Creating/Editing the Settings FileManually Creating Extensions ∙ To switch to static address installation Phone ConnectionStatic Address Installation ∙ Ext. = ∙ Password =Phone Registration Extension & User Setup Phone SecurityBackup Restore Http AuthenticationManual Backup/Restore Control Specifying the Bruri ValueSeries Phone Backup File Field DescriptionHttp Server Configuration for Backup/Restore Select PropertiesListing Registered Phones Error Messages Page Chapter Other Installation Options Other Installation Options VPN Remote PhonesInstallation Documentation Supported VPNremote Phone FirmwareLicensing VPNremote Phones on IP Office Product Section Title Doc ReferenceConfiguring the IP Phone for VPNremote Enable VPN Phone AllowedVlan and IP Phones Type Description Advantages DisadvantagesDhcp Option Description Option Data Vlan Dhcp Settings Voice Vlan Dhcp SettingsVlan and Dhcp Example setup Overview HP-Switch ConfigurationHP Procurve CLI output Port Vlan Description Voice DataPort Vlan 209 Voice Vlan 210 Data Example System OverviewOption Value Page Chapter Static Administration Options Static Administration Options Entering Data for Administrative OptionsHold vs Mute ∙ 4601, 4602, 5601, 5602 Speaker keyQOS Option Settings Secondary Ethernet Hub/IR Interface Enable/DisableView Details ∙ If self-test fails Self-Test Procedure∙ If self-test passes Clearing a Phone Resetting a PhoneResetting a Phone Site Specific Option Number Setting the Sson on an IP PhoneSetting the Sson on IP Office Switching automatic gain control on/off Automatic Gain Control∙ Handset AGC = ∙ Headset AGC =Chapter Restart Scenarios Restart Scenarios No Application File or Application File Needs Upgrading Boot File Needs UpgradingCorrect Boot File and Application File Already Loaded Page Chapter Infrared Dialling ∙ Swap Text Files During a Call Infrared Dialling∙ Dial a Number to Start a Call Enabling the IR Port Dialling Phone NumbersPalm Organizer Windows Pocket PCBeaming Files During a Call Chapter Alternate Dhcp Server Setup Alternate Dhcp Server Setup Using a Windows Dhcp Server Windows Dhcp Setup for H323 IP PhonesSelect Start Programs Administrative Tools Dhcp Checking for Dhcp2b. Adding a 242 Option ∙ Data type String ∙ Code2c. Adding a 176 Option Alternate Options Chapter WML Server Setup WML Server Setup What WML is SupportedTesting 4620 WML Browsing Using Xitami Installing the Web ServerConfiguring the Xitami Web Server for WAP IntroductionInstalling Sample WML Pages 4a. Creating a Simple WMLSetting the Home SET Wmlport∙ Associated extension wml Apache Web Server WML ConfigurationMicrosoft IIS Web Server WML Configuration Open URL Entry Case 1. Input Box Followed by an Anchor TagCase 2. Input Box Followed by an a Tag Case 3. Input Box Followed by a Submit ButtonPage H323 Phone Install IP Office Issue 15b 16 July IndexAvpp Conflict END of Avaya 4620 IP Phone VCM L2QVLAN PWB SN Sson SET Dnssrvr SET Domain Tftpdir Vlanid Vlantest 47 H323 Phone Install IP Office Tel +44 1707 Fax +44
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