Avaya 5420, 2420 manual Using The Call Log, Setting Which Calls are Logged

Page 23

Using the Call Log

Using The Call Log

You can make calls directly from the call log. Whilst in the call log you can still make a call by going off- hook, press Speaker and dial a new call. Similarly, you can still receive calls and handle them using the dial pad key functions.

Setting Which Calls are Logged

Caution

∙If you change these settings, any call details already in the call log that no longer match the selection are deleted.

To set which calls are logged:

1.

Press

Option. If

Option is not shown, press

Exit to exit the current screen.

2.

Press

Log Setup.

 

 

 

 

 

A menu showing

Answered,

Un-Answered and

Outgoing, with their current

 

settings is displayed.

 

 

 

 

 

3.

To toggle a particular setting between Yes or No, press

next to it.

 

 

Alternatively;

 

 

 

 

 

 

To underline a call type's current setting, press

next to it. To change the value of the currently

 

underlined setting, press Yes/No.

 

 

 

 

4.

Do one of the following:

 

 

 

 

 

∙

To save the settings and return to the options menu, press

Save. You will hear a

confirmation tone.

Note

∙If you press Save after changing the settings, any existing call log entries that do not match the call types selected are deleted from the call log.

or

∙ To return to the

 

 

 

Options menu without saving any changes, press

Cancel.

or

∙ To return to the call handling screen without saving any changes, press

 

 

Exit.

2420 and 5420 User Guide

Page 19

IP Office 3.2

[15-601077] Issue [7] (5 June 2006)

Page 22 Page 24
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Contents IP Office Documentation information Avaya Support Table Of Contents EU24 Expansion Module Overview TelephoneAbout this Guide ∙ Drop Call Handling Buttons ∙ Hold∙ Transfer ∙ Conference∙ Call Coverage Appearance ∙ a Bridged Appearance∙ a Line Appearance ∙ On Hold Call Appearance Key Icons∙ Incoming Call ∙ ConnectedDisplay System FeaturesOr ∙ Basic Call Handling FeaturesAnswering a Call To answer an incoming callTo automatically make a call Making a CallClearing a Call To manually make a callTo clear a headset call Headset WorkingTo end a speakerphone call SpeakerphoneSpeed Dial To change from the handset to the speakerphoneHold RedialMute To transfer the current call to another extension To transfer a new call to a held call using ConferenceTransfer To add a held calls to an active call ConferenceMessage To add another party to a call Press ConferenceOverview of Speed Dials Using Speed DialsTo add a new speed dial Adding a New Speed DialTo delete a speed dial Dialling a Speed Dial NumberDeleting a Speed Dial To dial a speed dial numberTo edit a speed dial Editing a Speed DialConverting a Call Log Entry to a Speed Dial Overview of the Call Log Using the Call Log5420 User Guide IP Office Issue 7 5 June Setting Which Calls are Logged Using The Call LogTo make a call from the call log Viewing the Call LogMaking Calls from the Call Log To view the call logErasing All Logged Calls Saving a Call Log Entry to Your Speed Dial ListDeleting a Call Log Entry To use the Message Lamp for ringing alerts Changing OptionsChanging Ringer Options To change the ringer soundMiscellaneous Adjusting the Display ContrastCall Log Setup To adjust the display contrastTo perform a self test Using Self TestDefault Phone/Erase All Settings To erase all settingsOption CancelLanguage To select a languageYes/No Automatic Gain Control AGCTo select Automatic Gain Control Changing the labels of the function keys Programming your own featuresFunction Keys Overview of the Function KeysTo change the Display Mode Display Mode∙ Normal Mode ∙ Call Center ModeName Description Toggles Data Function Key ProgrammingAdmin1 5420 User Guide IP Office Issue 7 5 June Shorthand Programming ModeAdmin Pages Longhand Programming Changing Function Key Labels To make external calls System FeaturesMaking Calls To make internal callsCall Forwarding Answering CallsTo divert calls at your own extension, dial Diverting CallsDo Not Disturb To divert calls at another extension, dialThe∙following options are available for voicemail VoicemailDefault Feature Codes EU24 Overview EU24 Expansion ModuleConnection Using the EU24 Expansion ModuleSelecting a Call Appearance/Feature Key Understanding Call Appearance/Feature Key Status IconsPage 29, 30 IndexAL7 1LZ
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5420, 2420 specifications

The Avaya 2420 and 5420 are part of Avaya's comprehensive portfolio of business communication solutions, designed to enhance productivity and collaboration in the workplace. These digital deskphones leverage advanced telecommunications technologies, offering features that cater to various business needs.

Starting with the Avaya 2420, this model is particularly recognized for its user-friendly design. It supports a variety of telephony features that enhance communication efficiency. The phone comes equipped with a standard backlit display, enabling users to easily navigate menus and read information even in low-light environments. The keypad is designed for comfort and reliability, facilitating quick dialing and access to frequently used features, such as hold, transfer, and conference calling.

The Avaya 2420 also supports a range of connectivity options, making it compatible with both older telephony systems and more modern IP-based solutions. Its plug-and-play capability ensures a straightforward setup, allowing businesses to integrate the device into their existing infrastructure without extensive configuration.

On the other hand, the Avaya 5420 is a more advanced model designed for users who require additional functionality and flexibility. This phone combines digital and IP capabilities, offering richer features suited for power users in high-volume environments. One of its standout characteristics is the large graphical display, which allows for easy access to user interfaces and multiple lines of communication.

The 5420 provides enhanced call handling with programmable keys, enabling users to customize their phone settings to meet their unique workflow needs. Additionally, it supports features such as voicemail integration and call logs, streamlining processes and improving responsiveness.

Both models utilize Avaya’s robust communication protocol, ensuring high-quality voice clarity and reliability. The integration of QoS (Quality of Service) technology ensures that voice data is prioritized over other types, maintaining call quality even in busy network conditions.

Moreover, both phones support various accessory options, such as headset connectivity, to accommodate users' diverse working styles.

In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.
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