Avaya 5420, 2420 manual Overview of the Function Keys, Changing the labels of the function keys

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Function Keys

Overview of the Function Keys

Both , function keys and softkeys can be used to access a range of system features. The display adjacent to the key shows the feature name.

Some of these features are default features supported by the phones (e.g. SpDial, Log, Option and Label on the softkeys) and are always available. Others are system features that can only be programmed by the system administrator for function keys.

In addition, there are a number of system features that you can always access yourself by the use of short codes. Refer to System Features Introduction for details of system features that you can always access yourself by dialling short codes, e.g. to listen to your voicemail messages, dial *17.

The main screen has three pages. This means that the eight and function keys on each page could be used for up to 24 features. However, it is strongly recommended that all three call appearance keys remain at their default settings. Hence, there are 21 soft function keys that can be allocated to system features.

To move between pages, press and .

In the following example:

∙The first three keys have been set as call appearance lines.

∙Keys 4 and 5 have been set to access the Admin and Admin1 programmable functions.

∙Key 6 has been set to monitor system park slot 1. The indicates a call is currently parked in slot 1.

∙Key 7 has been set to the SAC (Send All Calls) function.

∙Key 8 has been set to VMOn, a function which toggle use of the voicemail mailbox as on/off. The indicates that this function is currently on.

∙To display the other two pages of programmed functions set for this phone, press either or .

Changing the labels of the function keys:

You can personalize the function key labels. For example, you can change SAC to Send All for instance. See Changing Function Key Labels.

Programming your own features:

If the phone has been setup with either or both the Admin and Admin1 features assigned to display keys, you can select and program your own feature choices against other keys. See Function Key Programming.

2420 and 5420 User Guide

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IP Office 3.2

[15-601077] Issue [7] (5 June 2006)

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Contents IP Office Documentation information Avaya Support Table Of Contents EU24 Expansion Module About this Guide TelephoneOverview ∙ Drop Call Handling Buttons ∙ Hold∙ Transfer ∙ Conference∙ a Line Appearance ∙ a Bridged Appearance∙ Call Coverage Appearance ∙ On Hold Call Appearance Key Icons∙ Incoming Call ∙ ConnectedDisplay System FeaturesOr ∙ Basic Call Handling FeaturesAnswering a Call To answer an incoming callTo automatically make a call Making a CallClearing a Call To manually make a callTo clear a headset call Headset WorkingTo end a speakerphone call SpeakerphoneSpeed Dial To change from the handset to the speakerphoneMute RedialHold Transfer To transfer a new call to a held call using ConferenceTo transfer the current call to another extension To add a held calls to an active call ConferenceMessage To add another party to a call Press ConferenceOverview of Speed Dials Using Speed DialsTo add a new speed dial Adding a New Speed DialTo delete a speed dial Dialling a Speed Dial NumberDeleting a Speed Dial To dial a speed dial numberConverting a Call Log Entry to a Speed Dial Editing a Speed DialTo edit a speed dial Overview of the Call Log Using the Call Log5420 User Guide IP Office Issue 7 5 June Setting Which Calls are Logged Using The Call LogTo make a call from the call log Viewing the Call LogMaking Calls from the Call Log To view the call logDeleting a Call Log Entry Saving a Call Log Entry to Your Speed Dial ListErasing All Logged Calls To use the Message Lamp for ringing alerts Changing OptionsChanging Ringer Options To change the ringer soundMiscellaneous Adjusting the Display ContrastCall Log Setup To adjust the display contrastTo perform a self test Using Self TestDefault Phone/Erase All Settings To erase all settingsOption CancelLanguage To select a languageTo select Automatic Gain Control Automatic Gain Control AGCYes/No Changing the labels of the function keys Programming your own featuresFunction Keys Overview of the Function KeysTo change the Display Mode Display Mode∙ Normal Mode ∙ Call Center ModeName Description Toggles Data Function Key ProgrammingAdmin Pages Shorthand Programming ModeAdmin1 5420 User Guide IP Office Issue 7 5 June Longhand Programming Changing Function Key Labels To make external calls System FeaturesMaking Calls To make internal callsCall Forwarding Answering CallsTo divert calls at your own extension, dial Diverting CallsDo Not Disturb To divert calls at another extension, dialThe∙following options are available for voicemail VoicemailDefault Feature Codes EU24 Overview EU24 Expansion ModuleConnection Using the EU24 Expansion ModuleSelecting a Call Appearance/Feature Key Understanding Call Appearance/Feature Key Status IconsPage 29, 30 IndexAL7 1LZ
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5420, 2420 specifications

The Avaya 2420 and 5420 are part of Avaya's comprehensive portfolio of business communication solutions, designed to enhance productivity and collaboration in the workplace. These digital deskphones leverage advanced telecommunications technologies, offering features that cater to various business needs.

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In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.
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