Avaya 5420, 2420 manual Longhand Programming

Page 35

Function Keys

3.On the Admin pages, press and to move through the list of feature.

4.When the function required is shown, press adjacent to its name.

5.If the function requires some data to be entered, [ ] is shown at the bottom of the display. Enter the data using the normal phone keypad.

6.The upper part of the display reverts to showing the functions currently assigned to and .

7.To select the display key against which to program the new function, press or .

Caution

∙Do not select the slot used for the Admin function. Replacing this function will lock the phone for further programming until reset through the phone system.

8.If the display slot is not already used, the display shows BUTTON PROGRAMMED!.

∙To end programming, press Exit.

∙To continue programming other functions, press Cont.

9.Repla, Keep and Delet are shown along the right-hand edge of the display.

∙To replace that existing function with the one just programmed, press Repla . BUTTON PROGRAMMED! is displayed.

∙To keep the existing function and forget the function just programmed, press Keep .

∙To delete the existing function and forget the function just programmed, press Delet .

Longhand Programming

1.Press Admin. See Display Key Programming.

2.To switch to longhand programming mode, press Expl? .

3.Press Next until the required function required is shown, then press Selct .

4.If the function requires some data to be entered, [ ] is shown at the bottom of the display. Enter

the data using the normal phone keypad. The upper part of the display reverts to showing the

functions currently assigned to and .

5.To move between the pages of display keys, press and .

6.To select the display key against which to program the new function, press or .

Caution

∙Do not select the slot used for the Admin function. Replacing this function will lock the phone for further programming until reset through the phone system.

7.If the display slot is not already used, the display shows BUTTON PROGRAMMED!.

∙To end programming, press Exit.

∙To continue programming other functions, press Cont.

9.If the display slot already has a programmed function, the display shows FEATURE ON BUTTON. Repla, Keep and Delet are shown along the right-hand edge of the display.

∙To replace that existing function with the one just programmed, press Repla . The display then shows BUTTON PROGRAMMED! as above.

∙To keep the existing function and forget the function just programmed, press Keep .

∙To delete the existing function and forget the function just programmed, press Delet .

2420 and 5420 User Guide

Page 31

IP Office 3.2

[15-601077] Issue [7] (5 June 2006)

Page 34 Page 36
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Contents IP Office Documentation information Avaya Support Table Of Contents EU24 Expansion Module Overview TelephoneAbout this Guide ∙ Drop Call Handling Buttons ∙ Hold∙ Transfer ∙ Conference∙ Call Coverage Appearance ∙ a Bridged Appearance∙ a Line Appearance ∙ On Hold Call Appearance Key Icons∙ Incoming Call ∙ ConnectedDisplay System FeaturesOr ∙ Basic Call Handling FeaturesAnswering a Call To answer an incoming callTo automatically make a call Making a CallClearing a Call To manually make a callTo clear a headset call Headset WorkingTo end a speakerphone call SpeakerphoneSpeed Dial To change from the handset to the speakerphoneHold RedialMute To transfer the current call to another extension To transfer a new call to a held call using ConferenceTransfer To add a held calls to an active call ConferenceMessage To add another party to a call Press ConferenceOverview of Speed Dials Using Speed DialsTo add a new speed dial Adding a New Speed DialTo delete a speed dial Dialling a Speed Dial NumberDeleting a Speed Dial To dial a speed dial numberTo edit a speed dial Editing a Speed DialConverting a Call Log Entry to a Speed Dial Overview of the Call Log Using the Call Log5420 User Guide IP Office Issue 7 5 June Setting Which Calls are Logged Using The Call LogTo make a call from the call log Viewing the Call LogMaking Calls from the Call Log To view the call logErasing All Logged Calls Saving a Call Log Entry to Your Speed Dial ListDeleting a Call Log Entry To use the Message Lamp for ringing alerts Changing OptionsChanging Ringer Options To change the ringer soundMiscellaneous Adjusting the Display ContrastCall Log Setup To adjust the display contrastTo perform a self test Using Self TestDefault Phone/Erase All Settings To erase all settingsOption CancelLanguage To select a languageYes/No Automatic Gain Control AGCTo select Automatic Gain Control Changing the labels of the function keys Programming your own featuresFunction Keys Overview of the Function KeysTo change the Display Mode Display Mode∙ Normal Mode ∙ Call Center ModeName Description Toggles Data Function Key ProgrammingAdmin1 5420 User Guide IP Office Issue 7 5 June Shorthand Programming ModeAdmin Pages Longhand Programming Changing Function Key Labels To make external calls System FeaturesMaking Calls To make internal callsCall Forwarding Answering CallsTo divert calls at your own extension, dial Diverting CallsDo Not Disturb To divert calls at another extension, dialThe∙following options are available for voicemail VoicemailDefault Feature Codes EU24 Overview EU24 Expansion ModuleConnection Using the EU24 Expansion ModuleSelecting a Call Appearance/Feature Key Understanding Call Appearance/Feature Key Status IconsPage 29, 30 IndexAL7 1LZ
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5420, 2420 specifications

The Avaya 2420 and 5420 are part of Avaya's comprehensive portfolio of business communication solutions, designed to enhance productivity and collaboration in the workplace. These digital deskphones leverage advanced telecommunications technologies, offering features that cater to various business needs.

Starting with the Avaya 2420, this model is particularly recognized for its user-friendly design. It supports a variety of telephony features that enhance communication efficiency. The phone comes equipped with a standard backlit display, enabling users to easily navigate menus and read information even in low-light environments. The keypad is designed for comfort and reliability, facilitating quick dialing and access to frequently used features, such as hold, transfer, and conference calling.

The Avaya 2420 also supports a range of connectivity options, making it compatible with both older telephony systems and more modern IP-based solutions. Its plug-and-play capability ensures a straightforward setup, allowing businesses to integrate the device into their existing infrastructure without extensive configuration.

On the other hand, the Avaya 5420 is a more advanced model designed for users who require additional functionality and flexibility. This phone combines digital and IP capabilities, offering richer features suited for power users in high-volume environments. One of its standout characteristics is the large graphical display, which allows for easy access to user interfaces and multiple lines of communication.

The 5420 provides enhanced call handling with programmable keys, enabling users to customize their phone settings to meet their unique workflow needs. Additionally, it supports features such as voicemail integration and call logs, streamlining processes and improving responsiveness.

Both models utilize Avaya’s robust communication protocol, ensuring high-quality voice clarity and reliability. The integration of QoS (Quality of Service) technology ensures that voice data is prioritized over other types, maintaining call quality even in busy network conditions.

Moreover, both phones support various accessory options, such as headset connectivity, to accommodate users' diverse working styles.

In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.
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