Cisco Systems SPA50X manual Calls section on

Getting Started		1
Understanding Your Phone’s Lines and Buttons
#	Phone Feature	Description
5	Softkey buttons	Press a softkey button to perform the action shown on
		the label on the LCD screen above.
		Note: The SPA501G has the following four buttons:
		Redial—Dials the last number called.
		Cancel—Cancels an action (such as a transfer).
		Conference—While on a call, press to start a
		conference call and dial another number. After
		the second party answers, press Conference
		again to create the conference.
		Transfer—Transfers a call. See the “Transferring
		Calls” section on page 29.
6	Additional line keys	Indicates phone line status. (SPA509G only)
7	Navigation button	Ability to scroll left, right, up, or down with the four-way
		navigation button. (Not available on the SPA501G.)
8	Messages button	Press to access voice mail (must be set up by your
		phone system administrator).
9	Hold button	Press to place a call on hold.
10	Setup button	Press to access a menu to configure features and
		preferences (such as your directory and speed dials),
		access your call history, and set up functions (such as
		call forwarding).
		For the SPA501G, accesses the Interactive Voice
		Response menu, which allows you to perform tasks like
		getting the IP address of the phone. See the User Guide
		documents on Cisco.com for more information. (See the
		list of links at the end of this document.)
11	Mute button	Press to mute or unmute the phone. When phone is
		muted, the button glows red. A flashing mute button
		indicates the network connection cannot be found.
12	Volume button	Press + to increase the volume and - to lower the volume
		of the handset, headset, speaker (when the handset is
		off the phone, or ringer volume (when the handset is on
		the phone).

Cisco Small Business Pro IP Phone SPA50X User Guide (SPCP) 9