Cisco Systems SPA50X manual Using the Interactive Voice Response Menu on the SPA501G

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Using Advanced Phone Features

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Using the Interactive Voice Response Menu on the SPA501G

 

 

 

 

 

To change a ring tone:

STEP 1 Press the Setup button.

STEP 2 Scroll to Settings and press Select.

STEP 3 Scroll to Ring Type and press Select. A list of available tones appears

STEP 4 Choose the ring tone that you want to change, and press Select.

STEP 5 Scroll through the ring tones. To hear a ring tone, press Play. To choose a ring tone, press Select.

STEP 6 Press Exit to close the screen.

Using the Interactive Voice Response Menu on the SPA501G

The SPA501G provides an interactive voice response menu. You can enter options and receive information about the phone and its operation.

To access the IVR:

STEP 1 Press the Setup button.

STEP 2 Enter the IVR option by pressing the numbers of the option, then press #. Some typical options you might use are listed in the following table:

Option Number

Action

 

 

110

Gives you the IP address of the phone.

 

 

140

Gives you the MAC address (hardware address) of the

 

phone.

 

 

150

Gives you the software version.

 

 

 

 

Cisco Small Business Pro IP Phone SPA50X User Guide (SPCP)

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Contents User Guide Cisco Systems, Inc. All rights reserved Contents Getting Started Installing Your PhoneUsing Basic Phone Functions Using Advanced Phone Features ContentsAppendix a Where to Go From Here Using the Web InterfaceAbout This Document Getting StartedOrganization Overview of the Cisco Small Business Pro IP Phones Where to Go From HereAppendix a ScreenCaring for Your Phone Understanding Your Phone’s Lines and ButtonsPhone Components NavigationPhone Components Phone Feature DescriptionCalls section on Button Function Softkey ButtonsUsing Keypad Shortcuts Before You Begin Installing Your PhonePhone Connections Phone ConnectionsInstalling the Stand Optional Connecting the HandsetMB100 Wall Mount Kit Mounting the Phone to the Wall OptionalInstalling Your Phone Installing Your Phone Plug in the Ethernet and power cables Hang onto screws mounted in the wall Reverse the Handset Retention Tab Connecting the PowerConnecting the Phone to the Wireless Network Connecting Your Phone to the NetworkConnecting Wired and Wireless Headsets Optional Connecting a PC to Your Phone OptionalVerifying Phone Startup Upgrading Your Phone’s Firmware Using Basic Phone Functions Using the Speakerphone Using Phone Hardware and AccessoriesUsing the Headset with Your IP Phone Using Basic Phone FunctionsAdjusting Call Volume Adjusting Call Volume and MutingAdjusting the Ringer Volume Using MuteUsing Hold and Resume Using MuteTechniques to place a call without dialing a number Transferring Calls Ending a CallPerforming an Attended Transfer SPA502G, SPA504G, SPA508G, SPA509GSPA501G Redialing a NumberSelect Call History Select Missed Calls Viewing and Returning Missed CallsSetting Do Not Disturb Forwarding All Calls to Another NumberForwarding All Calls Picking Up a Call from Another Extension Placing a Three-Way Conference Call Using the Local DirectoryUsing the Call History Lists Using the Call History ListsScroll to Local Directory and press Select Deleting All Numbers from the Placed Calls List Accessing VoicemailCreating Speed Dials Interface. See Configuring Speed Dials and Fast Dials, onAdding and Using Speed Dials Using Advanced Phone FeaturesScroll to Speed Dial Buttons and press Select Scroll to the entry that you want to delete Customizing Your LCD Screen Monitoring/Accessing Another Phone from Your PhoneChanging the LCD Screen Contrast Scroll to Screen Contrast and press SelectConfiguring the Phone Screen Saver Setting the Back Light TimerScroll to Back Light Timer and press Select Scroll to Screen Saver Mode and press SelectUpdating Your Ring Tone Scroll to Screen Saver Mode Press ActivateTurning on the Screen Saver Immediately Scroll to Screen Saver Wait Time and press EditUsing the Interactive Voice Response Menu on the SPA501G Advanced Procedures for Technical Support Personnel Rebooting, Restarting, and Resetting a PhoneStatus Information and Statistics Using Advanced Phone Features Logging In to the Web Interface Using the Web InterfaceConfiguring Speed Dials and Fast Dials Using the Web Interface Setting Up Voice Mail Notifications Changing Your Password and PINSetting Up Voice Mail Notifications Resource Location Product ResourcesDocument Title Description Intended Audience Related Documentation

SPA50X specifications

Cisco Systems SPA50X is a series of advanced VoIP (Voice over Internet Protocol) phones designed to meet the needs of small to medium-sized businesses. These phones combine robust features, reliable performance, and versatility, making them the ideal choice for modern communication environments. The SPA50X series includes models such as SPA504G, SPA508G, and SPA509G, each tailored to different user requirements while maintaining a high standard of quality and performance.

One of the standout features of the SPA50X series is its support for high-definition (HD) audio. This technology enhances voice clarity and reduces background noise, allowing for a more natural conversation, which is especially beneficial in busy office settings. The phones are equipped with multiple audio codecs, enabling seamless communication and optimal audio quality under varying network conditions.

The SPA50X series includes a range of models with multiple lines and features to cater to diverse communication needs. For instance, the SPA504G model supports up to four concurrent calls and features a backlit display, while the SPA508G offers advanced capabilities with its enhanced line support, making it suitable for power users and receptionists. The SPA509G is specifically designed as a dedicated conference phone, facilitating collaboration and discussions in larger meeting spaces.

Flexibility is another vital characteristic of the SPA50X series. The phones support a wide array of deployment options, including cloud-based VoIP services and traditional telephony systems. This adaptability makes them an excellent fit for organizations transitioning from on-premise solutions to cloud-based infrastructures. The SPA50X series also features an intuitive user interface, allowing users to navigate settings and features easily.

Security is paramount in today’s digital age, and Cisco has integrated multiple security measures within the SPA50X series. These include encrypted communications, secure provisioning, and various authentication methods, ensuring that sensitive information remains protected. Additionally, the phones are designed to work seamlessly with Cisco Unified Communications Manager and other contact center solutions, providing businesses with a comprehensive communication platform.

Overall, Cisco Systems SPA50X provides a blend of technology, functionality, and security tailored to meet the evolving needs of modern businesses. Its features, including HD audio, flexible deployment options, and robust security protocols, make it an excellent investment for any small to medium-sized organization looking to enhance their communication capabilities. With the SPA50X series, businesses can enjoy heightened productivity, effective collaboration, and an improved overall communication experience.
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