Cisco Systems SPA50X manual Overview of the Cisco Small Business Pro IP Phones, Appendix a, Screen

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Getting Started

1

 

Overview of the Cisco Small Business Pro IP Phones

 

 

 

 

 

 

Title

Description

 

 

 

Appendix A

Where to Go From Here

Cisco provides a wide range

 

 

of resources to help you

 

 

obtain the full benefits of the

 

 

SPA50X phones. This

 

 

appendix provides link to

 

 

many of these resources.

 

 

 

Overview of the Cisco Small Business Pro IP Phones

The Cisco Small Business Pro IP Phones are full-featured VoIP (Voice over Internet Protocol) phones that provide voice communication over an IP network. The phones provide traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. Calls can be made or received with a handset, headset or over a speaker.

IP phones also have special features not available in traditional phones. The Cisco Small Business Pro IP phones contain Ethernet ports, or ports that allow them to be linked to the computer network. They also have additional Ethernet ports that allow a computer to be connected to the network through the IP phone.

Unlike traditional phones, Cisco Small Business Pro IP phones require a separate power source. You can power the phones by connecting them to a switch that provides Power over Ethernet (PoE), or by using an optional PA100 power adapter.

The following table shows the Cisco Small Business Pro IP Phones covered in this document and their respective features:

 

SPA501G

SPA502G

SPA504G

SPA508G

 

SPA509G

 

 

 

 

 

 

 

Screen

Paper

128 X 64 monochrome LCD with backlight

 

 

Labels

 

 

 

 

 

 

 

 

 

 

 

 

Lines

8

1

4

8

 

12

 

 

 

 

 

 

 

Softkeys

4 fixed

4 dynamic

 

 

 

 

 

(redial,

 

 

 

 

 

 

cancel,

 

 

 

 

 

 

transfer, and

 

 

 

 

 

 

conference)

 

 

 

 

 

 

 

 

 

 

 

 

Cisco Small Business Pro IP Phone SPA50X User Guide (SPCP)

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Contents User Guide Cisco Systems, Inc. All rights reserved Using Basic Phone Functions Contents Getting StartedInstalling Your Phone Contents Using Advanced Phone Features Using the Web Interface Appendix a Where to Go From HereGetting Started About This DocumentOrganization Where to Go From Here Overview of the Cisco Small Business Pro IP PhonesAppendix a ScreenUnderstanding Your Phone’s Lines and Buttons Caring for Your PhonePhone Components NavigationPhone Feature Description Phone ComponentsCalls section on Softkey Buttons Button FunctionUsing Keypad Shortcuts Installing Your Phone Before You BeginPhone Connections Phone ConnectionsConnecting the Handset Installing the Stand OptionalMounting the Phone to the Wall Optional MB100 Wall Mount KitInstalling Your Phone Installing Your Phone Plug in the Ethernet and power cables Hang onto screws mounted in the wall Connecting the Power Reverse the Handset Retention TabConnecting Your Phone to the Network Connecting the Phone to the Wireless NetworkConnecting a PC to Your Phone Optional Connecting Wired and Wireless Headsets OptionalVerifying Phone Startup Upgrading Your Phone’s Firmware Using Basic Phone Functions Using Phone Hardware and Accessories Using the SpeakerphoneUsing the Headset with Your IP Phone Using Basic Phone FunctionsAdjusting Call Volume and Muting Adjusting Call VolumeAdjusting the Ringer Volume Using MuteTechniques to place a call without dialing a number Using Hold and ResumeUsing Mute Ending a Call Transferring CallsPerforming an Attended Transfer SPA502G, SPA504G, SPA508G, SPA509GRedialing a Number SPA501GViewing and Returning Missed Calls Select Call History Select Missed CallsForwarding All Calls Setting Do Not DisturbForwarding All Calls to Another Number Picking Up a Call from Another Extension Using the Local Directory Placing a Three-Way Conference CallScroll to Local Directory and press Select Using the Call History ListsUsing the Call History Lists Accessing Voicemail Deleting All Numbers from the Placed Calls ListInterface. See Configuring Speed Dials and Fast Dials, on Creating Speed DialsScroll to Speed Dial Buttons and press Select Adding and Using Speed DialsUsing Advanced Phone Features Scroll to the entry that you want to delete Monitoring/Accessing Another Phone from Your Phone Customizing Your LCD ScreenChanging the LCD Screen Contrast Scroll to Screen Contrast and press SelectSetting the Back Light Timer Configuring the Phone Screen SaverScroll to Back Light Timer and press Select Scroll to Screen Saver Mode and press SelectScroll to Screen Saver Mode Press Activate Updating Your Ring ToneTurning on the Screen Saver Immediately Scroll to Screen Saver Wait Time and press EditUsing the Interactive Voice Response Menu on the SPA501G Status Information and Statistics Advanced Procedures for Technical Support PersonnelRebooting, Restarting, and Resetting a Phone Using Advanced Phone Features Using the Web Interface Logging In to the Web InterfaceConfiguring Speed Dials and Fast Dials Using the Web Interface Changing Your Password and PIN Setting Up Voice Mail NotificationsSetting Up Voice Mail Notifications Product Resources Resource LocationRelated Documentation Document Title Description Intended Audience