Aastra Telecom 1000 IPitomy 560M, CounterPath eyeBeam 1.5 and X-Lite3.0, What is a Softphone?

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IPitomy 560M

The 560M expansion module is designed to increase the power and flexibility of the 5i Series SIP telephones. Up to three modules can be used with the 57i or 57i CT telephone to create a powerful, feature rich console option. The 560M shares power and signaling with the phone, eliminating the need for additional wiring. Designed for receptionists, administrative assistants call center agents, power users, and executives who need to monitor and manage a large volume of calls on a regular basis, the 5i Series Expansion Modules provide an intelligent choice for all Enterprise IP environments.

Detailed information regarding these phones including technical specifications can be found at www.aastra.com.

CounterPath™ eyeBeam® 1.5 and X-Lite®3.0

What is a Softphone?

CounterPath’s eyeBeam® 1.5 and X-Lite® 3.0 are Web-based telephones that operate from a PC. These next-generation Voice Over IP (VoIP) telephony client’s are designed to enhance a user’s communication experience by keeping them connected to callers anyplace and anytime through the convenience of an intuitive and user-friendly desktop.

Based on open standards, CounterPath™ Softphones use a telephone-centric interface that allows users to manage voice, video, instant messaging (IM) and presence applications on their desktop. This comprehensive suite of carrier-grade solutions, give users the flexibility to meet the fast-paced and changing demands of any business.

X-Lite®3.0 Free Softphone

Intuitive user interface makes it easy for both novice and power users to make and receive calls, initiate video conferencing, and communicate using Instant Messaging.

Comprehensive Personal Address Book, including detailed calls lists and history.

Microsoft Outlook® integration allowing users to import their address book into their eyeBeam® contact list.

Zero-Touch Configuration of audio or video devices.

Instant messaging (IM) and presence management.

Multi-party and ad-hoc voice and video conferencing (IP and PSTN).

Voice and video call recording.

Pop-up management of incoming calls.

eyeBeam® 1.5 (Pricing available at www.counterpath.com)

Intuitive user interface that makes it easy for both novice and power users to make and receive calls, initiate video conferencing, and communicate using Instant

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Contents IPitomy 1000 User Guide Page Table of Contents Appendices 100 108109 About the IPitomy Benefits of VoIP TechnologyWeb-based System Setup Installation WorksheetPowerful All-In-One Communications Platform IPitomy 1000 ComponentsEntering System Information System Administration System Overview Supported IP Phone Sets Connecting the System Hardware SetupConnecting the Phone Lines and FAX Machines Embedded Analog Phone PortsConnecting Using an External Gateway Connecting Using SIP ProvidersConnecting Telephones Expandable Analog Line/Phone CardConnecting to a LAN Service Providers Network RequirementsIP Addresses Copyright  IPitomy Communication, LLC 0007VRF System Administration About the Administration MenuLog NetworkingTCP/IP Settings Setting Internet Connection Type Copyright  IPitomy Communication, LLC 0007VRF Optional Settings Dhcp Server SettingRouter IP Ddns Service Ddns DynDNS.org  TZO.comMAC Clone RoutesMAC Address Clone MAC AddressDynamic Routing RIP Static RoutingSecurity Delete This EntryShow Routing Table FirewallVPN Passtrough Copyright  IPitomy Communication, LLC 0007VRF Access Restriction Copyright  IPitomy Communication, LLC 0007VRF Application Forwarding Single PortApplication Port Range DMZ QoSCopyright  IPitomy Communication, LLC 0007VRF Copyright  IPitomy Communication, LLC 0007VRF Copyright  IPitomy Communication, LLC 0007VRF Administration AdministrationLog Diagnostics Factory Defaults Firmware UpgradeStatus Router Information Internet ConnectionLocal Network SIP Settings Analog InterfaceVoice Copyright  IPitomy Communication, LLC 0007VRF Codec FXOCall Progress Reset Analog Connecting Phone LinesProviders CO TrunksSIP Providers Add a New SIP Provider Select Authentication Mode for the SIP Provider Can ReinviteAssigning a Destination Destinations Edit an Existing SIP ProviderClick on Save Changes Delete a SIP ProviderExtensions Button Function Commands Phone? Auto DiscoveryFactory Default Sends a Factory Default Pattern Equivalent to Advanced Scan Setting Description Copyright  IPitomy Communication, LLC 0007VRF CSV Upload Add Range Go to Destinations ExtensionsPhone Settings Key Type Additional Information DNDKey State Description To program a key’s stateCustom Sip Settings Time SettingsVolume Controls Aastra Expansion Modules Module Descriptions and OptionsAdd a New Extension Forward Settings Advanced Settings Copyright  IPitomy Communication, LLC 0007VRF Phone Type Installation Note Edit an Existing Extension Make changes to the extension Click Save ChangesDelete an Extension Select an extensionGroup 1 Sales Ext Group 2 Customer Service Ring Group ExamplesGroup Ext East Coast Sales West Coast Customer Service Add a New Group Menus Edit an Existing GroupMake changes to the Group Click Save Changes Delete a GroupMenu Examples Menu Add a New Menu Response Time OutMeet-me Conferences Edit an Existing MenuDelete a Menu  Conference 1 Dial  Conference 2 DialSetting Up a Conference Meet-me Conferences FeaturesVoicemail Creating a Voicemail Box Without An Associated ExtensionSchedules Edit an Existing Voicemail BoxMake changes to the Voicemail Box Click Save Changes Delete a Voicemail BoxCreate a Schedule Editing an Existing Schedule Deleting a ScheduleDeleting a Holiday Configuring Router Configuring OfficeClick Save Changes Click Apply Changes Configuring Office Configuring Office 2 with branch extensions Click Save Changes Click Apply ChangesBranch Extensions Call Routing Incoming RoutingApply Changes Setting the Default Incoming Destination Defining the Service Provider DestinationOutgoing Routing Changing the Order Service Providers are Selected Adding a New Call SubrouteEditing An Existing Route PBX Setup Adding a Service ProviderDeleting a Service Provider Edit General SettingsBacking Up a Copy of the System’s Setup DatabaseDeleting a Backup Version from the System GeneralVoicemail Settings Email SettingsSession Initiation Protocol SIP Settings Voicemail ArchivePrompts Upload Voice PromptRecord New Voice Prompt Answer the call from the system and record the promptMusic on Hold Download a PromptDelete a Prompt Add New Music FilesSetting Music on Hold Click Set System Default Click Apply ChangesEdit Existing Music Files Click Save Changes Click Apply Changes Delete a Play listFeature Codes ServicesReports CDR ReportsDiagnostics MonitoringCopyright  IPitomy Communication, LLC 0007VRF Appendices Appendix 1 IP Telephones IPitomyIPitomy 480i CT IPitomy 57i CT IPitomy 536MWhat is a Softphone? IPitomy 560MCounterPath eyeBeam 1.5 and X-Lite3.0 Lite3.0 Free Softphone Performance management of the SIP end-point Softphone Forward Settings Login Enter the telephone numberAdvanced Settings Network Settings Why can’t I delete a menu? What is the default IP Address for the IP1000?Glossary 110 Page Page Corporate Offices 200 S. Washington Blvd. Suite Sarasota, FL

1000 specifications

Aastra Telecom 1000 is a versatile and robust communication solution designed for small to medium-sized businesses. This telephone system is renowned for its reliability, versatility, and ease of use. One of its main features is its modular design, allowing businesses to scale and customize the system according to their specific needs. This adaptability makes it an excellent investment for growing organizations that require flexibility in their communication system.

The Aastra Telecom 1000 employs advanced digital technology that enhances voice clarity and reduces overall signal interference. This clarity is vital for maintaining effective communication within a corporate environment, ensuring that crucial information is transmitted without misunderstanding. Furthermore, the system supports numerous extensions, making it easy for companies to connect multiple users and departments seamlessly.

Among its many features, the Aastra Telecom 1000 includes capabilities such as voicemail support, call forwarding, and conference calling. The voicemail function allows users to retrieve messages at their convenience, ensuring important communications are not missed. Call forwarding ensures that calls can be directed to the appropriate parties, even if they are not present at their desk, thereby enhancing customer service and responsiveness. The inclusion of conference calling enables multiple users to participate in discussions, fostering teamwork and collaboration among remote teams.

Another key aspect of the Aastra Telecom 1000 is its compatibility with various communication protocols, including Voice over IP (VoIP). This compatibility allows businesses to integrate modern internet-based calling solutions that can lead to significant cost savings on long-distance calls. Moreover, the system can interface with existing IT infrastructure, simplifying its deployment in businesses already using digital communication platforms.

Security is also a significant consideration with the Aastra Telecom 1000. The system adheres to industry-standard security measures to protect sensitive communication from external threats. In addition, the user-friendly interface ensures that employees can use the system without extensive training, promoting streamlined operations and quick adoption of the technology.

Overall, the Aastra Telecom 1000 represents an ideal solution for businesses looking for a reliable, feature-rich telephone system that can adapt to their evolving communication needs. With its robust capabilities, scalability, and integration options, it stands out as a preferred choice for companies seeking to enhance their internal and external communications efficiently.
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