Forward Settings

capable of rejecting calls when they reach their limits independent of this setting.

10.Create a Call Group number. This number assigns this extension to a group with a similar purpose (e.g., Sales or Customer Service). Multiple call groups can be assigned to each extension by putting a comma between the group numbers. The call groups also define which Pickup Groups can answer calls to this extension.

11.Create a Pickup Group. This number must match the Call Group number(s). It defines the Call Group Numbers this extension can pickup remotely by pressing 99.

12.Click Apply Schedule. When an extension is created, a schedule destination is created. This schedule is not activated until the Apply Schedule box is selected. When it is selected, you can setup a schedule for this extension by selecting Schedule under the Destinations Menu and clicking on the schedule for that extension. Extension schedules will appear with the name of the extension (e.g., Extension 123 would appear as “ext_123”). See the Schedules section of this guide for more information.

The forwarding settings are made to be very user friendly. The settings may be modified from the Smart Personal Console, changed from your telephone extension or changed remotely from any telephone (including cell phones), using the touch-tone key pad.

Forward settings routes calls to a different destination. These settings can be:

Unconditional – Always route calls to a specific destination.

Busy – Route calls to a specific destination when the extension is in use or do not disturb is selected.

No Answer – Route calls to a specific destination when a call is not answered.

Unavailable – Route calls to a specific destination when a phone is turned off, is not registered with the system or has reached Its call limit (as set In the IPitomy 1000).

Changing Forward Settings

To enable or disable forward settings:

1.Pick the setting to be modified – Unconditional, Busy, No Answer or Unavailable.

2.Select Enabled or Disabled. Disabled turns the forward setting off. Enabled turns the forward setting on.

If the Forward setting is Enabled, you can choose to select a destination from the drop-down list. The IPitomy 1000 allows calls to be forwarded to a public switched telephone number (PSTN). Forwarding calls to a PSTN number by entering it into the field provided. Calls can be forwarded to any destination from the drop down list or any telephone number.

Changing a Forwarding Number from an Extension

Only unconditional forwarding can be changed from a touch-tone keypad.

oDial *90 to disable forwarding. o Dial *91 to enable forwarding.

o Dial *92 to set the forwarding number.

Copyright IPitomy Communication, LLC

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1000 specifications

Aastra Telecom 1000 is a versatile and robust communication solution designed for small to medium-sized businesses. This telephone system is renowned for its reliability, versatility, and ease of use. One of its main features is its modular design, allowing businesses to scale and customize the system according to their specific needs. This adaptability makes it an excellent investment for growing organizations that require flexibility in their communication system.

The Aastra Telecom 1000 employs advanced digital technology that enhances voice clarity and reduces overall signal interference. This clarity is vital for maintaining effective communication within a corporate environment, ensuring that crucial information is transmitted without misunderstanding. Furthermore, the system supports numerous extensions, making it easy for companies to connect multiple users and departments seamlessly.

Among its many features, the Aastra Telecom 1000 includes capabilities such as voicemail support, call forwarding, and conference calling. The voicemail function allows users to retrieve messages at their convenience, ensuring important communications are not missed. Call forwarding ensures that calls can be directed to the appropriate parties, even if they are not present at their desk, thereby enhancing customer service and responsiveness. The inclusion of conference calling enables multiple users to participate in discussions, fostering teamwork and collaboration among remote teams.

Another key aspect of the Aastra Telecom 1000 is its compatibility with various communication protocols, including Voice over IP (VoIP). This compatibility allows businesses to integrate modern internet-based calling solutions that can lead to significant cost savings on long-distance calls. Moreover, the system can interface with existing IT infrastructure, simplifying its deployment in businesses already using digital communication platforms.

Security is also a significant consideration with the Aastra Telecom 1000. The system adheres to industry-standard security measures to protect sensitive communication from external threats. In addition, the user-friendly interface ensures that employees can use the system without extensive training, promoting streamlined operations and quick adoption of the technology.

Overall, the Aastra Telecom 1000 represents an ideal solution for businesses looking for a reliable, feature-rich telephone system that can adapt to their evolving communication needs. With its robust capabilities, scalability, and integration options, it stands out as a preferred choice for companies seeking to enhance their internal and external communications efficiently.