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Packet – A unit of data transmitted over a network.

Park – Parks a call in a reserved extension (park slot) and allows the call to be retrieved from another extension.

PRI (Primary Rate Interface) – ISDN service provides 23 64-Kbps B (Bearer) channels and one 64-Kbps D (Data) channel (23 B and D). The D Channel is used for control in signaling information.

Private Branch Exchange (PBX) – An in-house telephone system that connects extensions and the Public Switched Telephone Network.

Public Switched Telephone Network (PSTN) – This is the global circuit-switched telephone network. It is similar to the Internet. However, on the Internet packets of data are sent and received using Internet protocol over a network.

Router – A networking device that connects multiple networks together, such as a local network and the Internet.

Server – Any computer in a network that provides users access to files, printing, communications, etc.

Session Initiation Protocol (SIP) – A signaling protocol that establishes data sessions. For example when making a call from one extension to another on a VoIP phone system SIP sets up the call and creates the connection between the two extensions.

Smart Operator Console (SOC) – This is a Web-based and intuitive attendant station. It graphically depicts call traffic and with the click of a mouse allows a user to manage this traffic by transferring calls, placing callers on a park slot and/or putting a caller into an existing conference.

Smart Personal Console (SPC) – This user-friendly Web page gives a person the ability to set basic phone features (e.g., mailbox settings and call forwarding) from anywhere.

Switch – Software used to bridge a public switched telephone network and voice over Internet. The switch performs call control functions such as protocol conversion, authorization and other administrative operations.

Uninterruptible Power Supply (UPS) – A devise that maintains continual electrical power.

T1 – A dedicated digital voice circuit that has 24 channels. This point-to-point circuit delivers 1.544 Mbps of bandwidth.

Transfer – Sends a call to another extension.

Trunk – A communications channel between two points.

Virtual Private Network (VPN) – A private communication network that companies use to transmit information securely by encrypting traffic sent from one network to another.

Voice Over Internet Protocol (VoIP) – The routing of voice traffic over the internet.

Wide Area Network (WAN) – A computer network that crosses geographic boundaries like cities, states or countries.

Wireless Local Area Network (WLAN) – A link between two or more computers in a network without wires. Wireless LANs use radio waves to communicate between computers in a limited area.

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Contents IPitomy 1000 User Guide Page Table of Contents Appendices 108 100109 Benefits of VoIP Technology About the IPitomyInstallation Worksheet Web-based System SetupIPitomy 1000 Components Powerful All-In-One Communications PlatformEntering System Information System Administration System Overview Supported IP Phone Sets Embedded Analog Phone Ports Connecting the SystemHardware Setup Connecting the Phone Lines and FAX MachinesExpandable Analog Line/Phone Card Connecting Using an External GatewayConnecting Using SIP Providers Connecting TelephonesConnecting to a LAN Network Requirements Service ProvidersIP Addresses Copyright  IPitomy Communication, LLC 0007VRF About the Administration Menu System AdministrationNetworking LogTCP/IP Settings Setting Internet Connection Type Copyright  IPitomy Communication, LLC 0007VRF Dhcp Server Setting Optional SettingsRouter IP Ddns Ddns Service TZO.com  DynDNS.orgMAC Address MAC CloneRoutes MAC Address CloneStatic Routing Dynamic Routing RIPFirewall SecurityDelete This Entry Show Routing TableVPN Passtrough Copyright  IPitomy Communication, LLC 0007VRF Access Restriction Copyright  IPitomy Communication, LLC 0007VRF Single Port Application ForwardingApplication Port Range QoS DMZCopyright  IPitomy Communication, LLC 0007VRF Copyright  IPitomy Communication, LLC 0007VRF Copyright  IPitomy Communication, LLC 0007VRF Administration AdministrationLog Diagnostics Firmware Upgrade Factory DefaultsStatus Internet Connection Router InformationLocal Network Analog Interface SIP SettingsVoice Copyright  IPitomy Communication, LLC 0007VRF FXO CodecCall Progress CO Trunks Reset AnalogConnecting Phone Lines ProvidersSIP Providers Add a New SIP Provider Can Reinvite Select Authentication Mode for the SIP ProviderAssigning a Destination Delete a SIP Provider DestinationsEdit an Existing SIP Provider Click on Save ChangesExtensions Auto Discovery Button Function Commands Phone?Factory Default Sends a Factory Default Pattern Equivalent to Advanced Scan Setting Description Copyright  IPitomy Communication, LLC 0007VRF Add Range Go to Destinations Extensions CSV UploadPhone Settings DND Key Type Additional InformationTo program a key’s state Key State DescriptionTime Settings Custom Sip SettingsVolume Controls Module Descriptions and Options Aastra Expansion ModulesAdd a New Extension Forward Settings Advanced Settings Copyright  IPitomy Communication, LLC 0007VRF Phone Type Installation Note Select an extension Edit an Existing ExtensionMake changes to the extension Click Save Changes Delete an ExtensionRing Group Examples Group 1 Sales Ext Group 2 Customer ServiceGroup Ext East Coast Sales West Coast Customer Service Add a New Group Delete a Group MenusEdit an Existing Group Make changes to the Group Click Save ChangesMenu Examples Menu Response Time Out Add a New Menu Conference 1 Dial  Conference 2 Dial Meet-me ConferencesEdit an Existing Menu Delete a MenuMeet-me Conferences Features Setting Up a ConferenceCreating a Voicemail Box Without An Associated Extension VoicemailDelete a Voicemail Box SchedulesEdit an Existing Voicemail Box Make changes to the Voicemail Box Click Save ChangesCreate a Schedule Deleting a Schedule Editing an Existing ScheduleDeleting a Holiday Configuring Office Configuring RouterClick Save Changes Click Apply Changes Configuring Office Click Save Changes Click Apply Changes Configuring Office 2 with branch extensionsBranch Extensions Incoming Routing Call RoutingApply Changes Defining the Service Provider Destination Setting the Default Incoming DestinationOutgoing Routing Adding a New Call Subroute Changing the Order Service Providers are SelectedEditing An Existing Route Edit General Settings PBX SetupAdding a Service Provider Deleting a Service ProviderDatabase Backing Up a Copy of the System’s SetupGeneral Deleting a Backup Version from the SystemEmail Settings Voicemail SettingsVoicemail Archive Session Initiation Protocol SIP SettingsAnswer the call from the system and record the prompt PromptsUpload Voice Prompt Record New Voice PromptAdd New Music Files Music on HoldDownload a Prompt Delete a PromptClick Save Changes Click Apply Changes Delete a Play list Setting Music on HoldClick Set System Default Click Apply Changes Edit Existing Music FilesCDR Reports Feature CodesServices ReportsMonitoring DiagnosticsCopyright  IPitomy Communication, LLC 0007VRF Appendices IPitomy Appendix 1 IP TelephonesIPitomy 480i CT IPitomy 536M IPitomy 57i CTLite3.0 Free Softphone What is a Softphone?IPitomy 560M CounterPath eyeBeam 1.5 and X-Lite3.0 Performance management of the SIP end-point Softphone Forward Settings Enter the telephone number LoginAdvanced Settings Network Settings What is the default IP Address for the IP1000? Why can’t I delete a menu?Glossary 110 Page Page Corporate Offices 200 S. Washington Blvd. Suite Sarasota, FL

1000 specifications

Aastra Telecom 1000 is a versatile and robust communication solution designed for small to medium-sized businesses. This telephone system is renowned for its reliability, versatility, and ease of use. One of its main features is its modular design, allowing businesses to scale and customize the system according to their specific needs. This adaptability makes it an excellent investment for growing organizations that require flexibility in their communication system.

The Aastra Telecom 1000 employs advanced digital technology that enhances voice clarity and reduces overall signal interference. This clarity is vital for maintaining effective communication within a corporate environment, ensuring that crucial information is transmitted without misunderstanding. Furthermore, the system supports numerous extensions, making it easy for companies to connect multiple users and departments seamlessly.

Among its many features, the Aastra Telecom 1000 includes capabilities such as voicemail support, call forwarding, and conference calling. The voicemail function allows users to retrieve messages at their convenience, ensuring important communications are not missed. Call forwarding ensures that calls can be directed to the appropriate parties, even if they are not present at their desk, thereby enhancing customer service and responsiveness. The inclusion of conference calling enables multiple users to participate in discussions, fostering teamwork and collaboration among remote teams.

Another key aspect of the Aastra Telecom 1000 is its compatibility with various communication protocols, including Voice over IP (VoIP). This compatibility allows businesses to integrate modern internet-based calling solutions that can lead to significant cost savings on long-distance calls. Moreover, the system can interface with existing IT infrastructure, simplifying its deployment in businesses already using digital communication platforms.

Security is also a significant consideration with the Aastra Telecom 1000. The system adheres to industry-standard security measures to protect sensitive communication from external threats. In addition, the user-friendly interface ensures that employees can use the system without extensive training, promoting streamlined operations and quick adoption of the technology.

Overall, the Aastra Telecom 1000 represents an ideal solution for businesses looking for a reliable, feature-rich telephone system that can adapt to their evolving communication needs. With its robust capabilities, scalability, and integration options, it stands out as a preferred choice for companies seeking to enhance their internal and external communications efficiently.
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