Aastra Telecom 1000 manual Installation Note

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CODEC Permissions (Allow CODECs)

These transmission speeds are delivered by the service provider and automatically register in the extension through the system. These extension defaults should not be changed.

Voicemail Settings

These settings manage voicemail messaging and routing. When a voicemail box is created with an extension, it is not possible to change the voicemail box in the extension screen.

oAttach to Email – Send a voicemail message to an email address by attaching it to an email message as an audio file (.Wav).

oDelete After Emailing – Delete the voicemail after it has been emailed to the email address provided for the extension in General Settings.

oTurn Old After Emailing – Turns all voicemail in the voicemail box old so the message waiting light will not be turned on.

oSay Caller ID – State Caller ID prior to playback of the message.

oAllow Review – Allow callers to review a message after it has been played.

oAllow Operator – Allow pressing “0” during the voicemail greeting to reach the system-wide operator.

oPlay Envelope Message – Play caller ID and time of call prior to audio version of a message delivered through email.

oDelete Email After – Define the number of days in which voicemail messages are to be automatically deleted from a mailbox.

Installation Note 3

Not applicable (NA) accepts the system-wide default set in the System Setup section of the administration menu. If the global settings are acceptable, leave the NA setting.

Calling Permissions

Calling permissions define the types of calls that can be sent and received from an extension and the call actions this extension can take. This feature is useful if there are certain permissions that an entire group needs to have, but extensions within that group that need to be restricted. For example, a phone in the lobby of a small business may be permitted to make local calls and dial extensions within the business, but be prohibited from making long distance or international calls.

1.Check the permission box if an extension is to have the calling capability. The following permissions can be set for an extension:

Local Calls – Permits calls that do not require a prefix or “1” prior to dialing.

Long Distance Calls – Permits both calls that require a prefix and calls requiring “1” and the prefix before the seven digit number.

International Calls – Permits calls that begin with “010.”

Incoming Outside Calls – Permits calls made to the business from people outside the business.

Internal Calls – Permits calls made from internal extensions.

Copyright  IPitomy Communication, LLC

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Contents IPitomy 1000 User Guide Page Table of Contents Appendices 108 100109 Benefits of VoIP Technology About the IPitomyInstallation Worksheet Web-based System SetupIPitomy 1000 Components Powerful All-In-One Communications PlatformEntering System Information System Administration System Overview Supported IP Phone Sets Hardware Setup Connecting the SystemConnecting the Phone Lines and FAX Machines Embedded Analog Phone PortsConnecting Using SIP Providers Connecting Using an External GatewayConnecting Telephones Expandable Analog Line/Phone CardConnecting to a LAN Network Requirements Service ProvidersIP Addresses Copyright  IPitomy Communication, LLC 0007VRF About the Administration Menu System AdministrationNetworking LogTCP/IP Settings Setting Internet Connection Type Copyright  IPitomy Communication, LLC 0007VRF Dhcp Server Setting Optional SettingsRouter IP Ddns Ddns Service TZO.com  DynDNS.orgRoutes MAC CloneMAC Address Clone MAC AddressStatic Routing Dynamic Routing RIPDelete This Entry SecurityShow Routing Table FirewallVPN Passtrough Copyright  IPitomy Communication, LLC 0007VRF Access Restriction Copyright  IPitomy Communication, LLC 0007VRF Single Port Application ForwardingApplication Port Range QoS DMZCopyright  IPitomy Communication, LLC 0007VRF Copyright  IPitomy Communication, LLC 0007VRF Copyright  IPitomy Communication, LLC 0007VRF Administration AdministrationLog Diagnostics Firmware Upgrade Factory DefaultsStatus Internet Connection Router InformationLocal Network Analog Interface SIP SettingsVoice Copyright  IPitomy Communication, LLC 0007VRF FXO CodecCall Progress Connecting Phone Lines Reset AnalogProviders CO TrunksSIP Providers Add a New SIP Provider Can Reinvite Select Authentication Mode for the SIP ProviderAssigning a Destination Edit an Existing SIP Provider DestinationsClick on Save Changes Delete a SIP ProviderExtensions Auto Discovery Button Function Commands Phone?Factory Default Sends a Factory Default Pattern Equivalent to Advanced Scan Setting Description Copyright  IPitomy Communication, LLC 0007VRF Add Range Go to Destinations Extensions CSV UploadPhone Settings DND Key Type Additional InformationTo program a key’s state Key State DescriptionTime Settings Custom Sip SettingsVolume Controls Module Descriptions and Options Aastra Expansion ModulesAdd a New Extension Forward Settings Advanced Settings Copyright  IPitomy Communication, LLC 0007VRF Phone Type Installation Note Make changes to the extension Click Save Changes Edit an Existing ExtensionDelete an Extension Select an extensionRing Group Examples Group 1 Sales Ext Group 2 Customer ServiceGroup Ext East Coast Sales West Coast Customer Service Add a New Group Edit an Existing Group MenusMake changes to the Group Click Save Changes Delete a GroupMenu Examples Menu Response Time Out Add a New MenuEdit an Existing Menu Meet-me ConferencesDelete a Menu  Conference 1 Dial  Conference 2 DialMeet-me Conferences Features Setting Up a ConferenceCreating a Voicemail Box Without An Associated Extension VoicemailEdit an Existing Voicemail Box SchedulesMake changes to the Voicemail Box Click Save Changes Delete a Voicemail BoxCreate a Schedule Deleting a Schedule Editing an Existing ScheduleDeleting a Holiday Configuring Office Configuring RouterClick Save Changes Click Apply Changes Configuring Office Click Save Changes Click Apply Changes Configuring Office 2 with branch extensionsBranch Extensions Incoming Routing Call RoutingApply Changes Defining the Service Provider Destination Setting the Default Incoming DestinationOutgoing Routing Adding a New Call Subroute Changing the Order Service Providers are SelectedEditing An Existing Route Adding a Service Provider PBX SetupDeleting a Service Provider Edit General SettingsDatabase Backing Up a Copy of the System’s SetupGeneral Deleting a Backup Version from the SystemEmail Settings Voicemail SettingsVoicemail Archive Session Initiation Protocol SIP SettingsUpload Voice Prompt PromptsRecord New Voice Prompt Answer the call from the system and record the promptDownload a Prompt Music on HoldDelete a Prompt Add New Music FilesClick Set System Default Click Apply Changes Setting Music on HoldEdit Existing Music Files Click Save Changes Click Apply Changes Delete a Play listServices Feature CodesReports CDR ReportsMonitoring DiagnosticsCopyright  IPitomy Communication, LLC 0007VRF Appendices IPitomy Appendix 1 IP TelephonesIPitomy 480i CT IPitomy 536M IPitomy 57i CTIPitomy 560M What is a Softphone?CounterPath eyeBeam 1.5 and X-Lite3.0 Lite3.0 Free Softphone Performance management of the SIP end-point Softphone Forward Settings Enter the telephone number LoginAdvanced Settings Network Settings What is the default IP Address for the IP1000? Why can’t I delete a menu?Glossary 110 Page Page Corporate Offices 200 S. Washington Blvd. Suite Sarasota, FL

1000 specifications

Aastra Telecom 1000 is a versatile and robust communication solution designed for small to medium-sized businesses. This telephone system is renowned for its reliability, versatility, and ease of use. One of its main features is its modular design, allowing businesses to scale and customize the system according to their specific needs. This adaptability makes it an excellent investment for growing organizations that require flexibility in their communication system.

The Aastra Telecom 1000 employs advanced digital technology that enhances voice clarity and reduces overall signal interference. This clarity is vital for maintaining effective communication within a corporate environment, ensuring that crucial information is transmitted without misunderstanding. Furthermore, the system supports numerous extensions, making it easy for companies to connect multiple users and departments seamlessly.

Among its many features, the Aastra Telecom 1000 includes capabilities such as voicemail support, call forwarding, and conference calling. The voicemail function allows users to retrieve messages at their convenience, ensuring important communications are not missed. Call forwarding ensures that calls can be directed to the appropriate parties, even if they are not present at their desk, thereby enhancing customer service and responsiveness. The inclusion of conference calling enables multiple users to participate in discussions, fostering teamwork and collaboration among remote teams.

Another key aspect of the Aastra Telecom 1000 is its compatibility with various communication protocols, including Voice over IP (VoIP). This compatibility allows businesses to integrate modern internet-based calling solutions that can lead to significant cost savings on long-distance calls. Moreover, the system can interface with existing IT infrastructure, simplifying its deployment in businesses already using digital communication platforms.

Security is also a significant consideration with the Aastra Telecom 1000. The system adheres to industry-standard security measures to protect sensitive communication from external threats. In addition, the user-friendly interface ensures that employees can use the system without extensive training, promoting streamlined operations and quick adoption of the technology.

Overall, the Aastra Telecom 1000 represents an ideal solution for businesses looking for a reliable, feature-rich telephone system that can adapt to their evolving communication needs. With its robust capabilities, scalability, and integration options, it stands out as a preferred choice for companies seeking to enhance their internal and external communications efficiently.