Aastra Telecom 1000 manual Supported IP Phone Sets

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name of the party they would like to reach. Names that match these three letters are played and the caller selects the extension to which they want to be transferred. Names are stated in the directory as they have been recorded by users in their voicemail box.

Direct Inward Dialing (DID) Numbers

A Direct Inward Dialed (DID) number is a telephone number assigned by a service provider (i.e., T1 line, PRI or VoIP). DIDs allow direct routing of a call to a destination within the system. This can be an individual extension, group, conference or menu.

Conferencing (Meet Me)

A Meet-me Conference is an extension on the system used for conference calls. Participants of a conference can access a conference by dialing the designated Meet-me Conference extension. Routing callers to a Meet-me Conference can be accomplished by using a DID, a menu, or simply transferring callers to the conference extension.

Forwarding Gateway

Mobility has become a part of everyday life for most people. System users need to be able to take calls anywhere. The IPitomy 1000 has the ability to forward calls. Users can turn call forwarding “on” and “off” while in the office or away from the office by using a touch-tone key pad. This is setup in the Extensions setup page, but can be modified from any phone, including a cell phone. Modifying forward settings remotely requires the automated attendant (menu) option to be programmed.

Voicemail Gateway

From the automated attendant (menu), users can call in from any telephone and check messages. The voicemail gateway allows users to dial a pre-defined digit from a touch- tone key pad on any phone to retrieve their messages.

Branch Offices

Branch offices can be created to allow multiple PBXs to route calls to each other. Branch office extensions can be transferred to, or placed in ring groups, or selected as menu destinations.

Supported IP Phone Sets

The IPitomy 1000 works with a variety of business-grade IP phone sets. See Appendix 1: IP Telephones for a complete list.

Copyright  IPitomy Communication, LLC

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Contents IPitomy 1000 User Guide Page Table of Contents Appendices 109 100108 Benefits of VoIP Technology About the IPitomyInstallation Worksheet Web-based System SetupEntering System Information Powerful All-In-One Communications PlatformIPitomy 1000 Components System Administration System Overview Supported IP Phone Sets Embedded Analog Phone Ports Connecting the SystemHardware Setup Connecting the Phone Lines and FAX MachinesExpandable Analog Line/Phone Card Connecting Using an External GatewayConnecting Using SIP Providers Connecting TelephonesConnecting to a LAN IP Addresses Service ProvidersNetwork Requirements Copyright  IPitomy Communication, LLC 0007VRF About the Administration Menu System AdministrationNetworking LogTCP/IP Settings Setting Internet Connection Type Copyright  IPitomy Communication, LLC 0007VRF Router IP Optional SettingsDhcp Server Setting Ddns Ddns Service TZO.com  DynDNS.orgMAC Address MAC CloneRoutes MAC Address CloneStatic Routing Dynamic Routing RIPFirewall SecurityDelete This Entry Show Routing TableVPN Passtrough Copyright  IPitomy Communication, LLC 0007VRF Access Restriction Copyright  IPitomy Communication, LLC 0007VRF Single Port Application ForwardingApplication Port Range QoS DMZCopyright  IPitomy Communication, LLC 0007VRF Copyright  IPitomy Communication, LLC 0007VRF Copyright  IPitomy Communication, LLC 0007VRF Administration AdministrationLog Diagnostics Status Factory DefaultsFirmware Upgrade Internet Connection Router InformationLocal Network Analog Interface SIP SettingsVoice Copyright  IPitomy Communication, LLC 0007VRF FXO CodecCall Progress CO Trunks Reset AnalogConnecting Phone Lines ProvidersSIP Providers Add a New SIP Provider Can Reinvite Select Authentication Mode for the SIP ProviderAssigning a Destination Delete a SIP Provider DestinationsEdit an Existing SIP Provider Click on Save ChangesExtensions Auto Discovery Button Function Commands Phone?Factory Default Sends a Factory Default Pattern Equivalent to Advanced Scan Setting Description Copyright  IPitomy Communication, LLC 0007VRF Add Range Go to Destinations Extensions CSV UploadPhone Settings DND Key Type Additional InformationTo program a key’s state Key State DescriptionVolume Controls Custom Sip SettingsTime Settings Module Descriptions and Options Aastra Expansion ModulesAdd a New Extension Forward Settings Advanced Settings Copyright  IPitomy Communication, LLC 0007VRF Phone Type Installation Note Select an extension Edit an Existing ExtensionMake changes to the extension Click Save Changes Delete an ExtensionRing Group Examples Group 1 Sales Ext Group 2 Customer ServiceGroup Ext East Coast Sales West Coast Customer Service Add a New Group Delete a Group MenusEdit an Existing Group Make changes to the Group Click Save ChangesMenu Examples Menu Response Time Out Add a New Menu Conference 1 Dial  Conference 2 Dial Meet-me ConferencesEdit an Existing Menu Delete a MenuMeet-me Conferences Features Setting Up a ConferenceCreating a Voicemail Box Without An Associated Extension VoicemailDelete a Voicemail Box SchedulesEdit an Existing Voicemail Box Make changes to the Voicemail Box Click Save ChangesCreate a Schedule Deleting a Holiday Editing an Existing ScheduleDeleting a Schedule Click Save Changes Click Apply Changes Configuring Office Configuring RouterConfiguring Office Branch Extensions Configuring Office 2 with branch extensionsClick Save Changes Click Apply Changes Apply Changes Call RoutingIncoming Routing Outgoing Routing Setting the Default Incoming DestinationDefining the Service Provider Destination Editing An Existing Route Changing the Order Service Providers are SelectedAdding a New Call Subroute Edit General Settings PBX SetupAdding a Service Provider Deleting a Service ProviderDatabase Backing Up a Copy of the System’s SetupGeneral Deleting a Backup Version from the SystemEmail Settings Voicemail SettingsVoicemail Archive Session Initiation Protocol SIP SettingsAnswer the call from the system and record the prompt PromptsUpload Voice Prompt Record New Voice PromptAdd New Music Files Music on HoldDownload a Prompt Delete a PromptClick Save Changes Click Apply Changes Delete a Play list Setting Music on HoldClick Set System Default Click Apply Changes Edit Existing Music FilesCDR Reports Feature CodesServices ReportsMonitoring DiagnosticsCopyright  IPitomy Communication, LLC 0007VRF Appendices IPitomy Appendix 1 IP TelephonesIPitomy 480i CT IPitomy 536M IPitomy 57i CTLite3.0 Free Softphone What is a Softphone?IPitomy 560M CounterPath eyeBeam 1.5 and X-Lite3.0 Performance management of the SIP end-point Softphone Forward Settings Enter the telephone number LoginAdvanced Settings Network Settings What is the default IP Address for the IP1000? Why can’t I delete a menu?Glossary 110 Page Page Corporate Offices 200 S. Washington Blvd. Suite Sarasota, FL

1000 specifications

Aastra Telecom 1000 is a versatile and robust communication solution designed for small to medium-sized businesses. This telephone system is renowned for its reliability, versatility, and ease of use. One of its main features is its modular design, allowing businesses to scale and customize the system according to their specific needs. This adaptability makes it an excellent investment for growing organizations that require flexibility in their communication system.

The Aastra Telecom 1000 employs advanced digital technology that enhances voice clarity and reduces overall signal interference. This clarity is vital for maintaining effective communication within a corporate environment, ensuring that crucial information is transmitted without misunderstanding. Furthermore, the system supports numerous extensions, making it easy for companies to connect multiple users and departments seamlessly.

Among its many features, the Aastra Telecom 1000 includes capabilities such as voicemail support, call forwarding, and conference calling. The voicemail function allows users to retrieve messages at their convenience, ensuring important communications are not missed. Call forwarding ensures that calls can be directed to the appropriate parties, even if they are not present at their desk, thereby enhancing customer service and responsiveness. The inclusion of conference calling enables multiple users to participate in discussions, fostering teamwork and collaboration among remote teams.

Another key aspect of the Aastra Telecom 1000 is its compatibility with various communication protocols, including Voice over IP (VoIP). This compatibility allows businesses to integrate modern internet-based calling solutions that can lead to significant cost savings on long-distance calls. Moreover, the system can interface with existing IT infrastructure, simplifying its deployment in businesses already using digital communication platforms.

Security is also a significant consideration with the Aastra Telecom 1000. The system adheres to industry-standard security measures to protect sensitive communication from external threats. In addition, the user-friendly interface ensures that employees can use the system without extensive training, promoting streamlined operations and quick adoption of the technology.

Overall, the Aastra Telecom 1000 represents an ideal solution for businesses looking for a reliable, feature-rich telephone system that can adapt to their evolving communication needs. With its robust capabilities, scalability, and integration options, it stands out as a preferred choice for companies seeking to enhance their internal and external communications efficiently.
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