AT&T ATTCL82201, ATTCL82401 user manual My calls cut in and out while I’m using my cordless handset

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Appendix

Troubleshooting

•Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

•You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

•The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably to a higher location.

•If other phones in your home are having the same problem, contact your telephone service provider (charges might apply).

•Test a working phone at the phone jack. If another phone has the same problem, contact your telephone service provider (charges might apply).

•Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones.

•Completely remove the battery. Install the battery again and place the cordless handset into the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.

•Your line cord might be defective. Try installing a new line cord.

My calls cut in and out while I’m using my cordless handset.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•Do not install this phone near a microwave oven or on the same electrical outlet. You might experience decreased performance while the microwave oven is operating.

•If you plug your phone in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

•Move your telephone base to a higher location. The phone might have better reception when installed in a high area.

•If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

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Contents Complete user’s manual Congratulations Parts checklist Abridged user’s manualTable of contents Directory Index QCID/VOLUME Quick reference guide handsetMain menu Quick reference guide telephone base RepeatInstallation Avoid placing the telephone base too close toCharger installation Telephone base and charger installationTelephone base installation Battery installation and charging StepCharge light Step Installation options Tabletop to wall mount installationWall mount to tabletop installation See Telephone base and charger installation onHandset settings SettingRinger volume Ringer toneSet date/time Set English/Français/Español as LCD language? LCD languagePress MENU/SELECT to choose LCD language Caller ID announceSet speed dial voicemail number To set your voicemail numberTo manually turn off the new voicemail indicators Voicemail visual message waiting indicatorClear voicemail indicator Rename handset Key toneTo set the home area code Use caller ID to automatically set date and timeHome area code Website Dial modeTo set the dial mode Handset operation To view the 10 most recently dialed numbers SpeakerphoneLast number redial To delete a numberEqualizer Options while on calls To access the redial list while on a call To access the directory while on a callTo access the caller ID log while on a call Chain dialingPress MENU/SELECT to choose Transfer Temporary tone dialingBlind transfer To start the paging tone Multiple handset useHandset locator To stop the paging toneCalling Handset X or Calling all handsets IntercomShows Calling other handset Answer an incoming call during an intercom callCall transfer using intercom To transfer or share an outside call using intercomPTT call to a single handset Push-to-talk PTTTurn PTT on or off To call a group of handsets Connecting to groupPTT call to a group of handsets Press and hold PTT to talk, press Intercom Answer a PTT callChange a one-to-one PTT call to an intercom call End or leave a PTT call Answer an incoming call during PTTMake an outgoing call during PTT Capacity About the directoryShared directory Create directory entries Create a new directory entryAdd a predialed telephone number to the directory Search by name Review the directoryReview directory entries Delete a directory entry Dial, delete or edit directory entriesDisplay dial Edit a directory entryReassign a speed dial number Speed dialAssign a speed dial number Delete a speed dial number About caller ID Information about caller ID with call waitingHow the caller ID history caller ID log works Missed new call indicatorCaller ID history Review the caller ID history Caller ID operationMemory match Delete caller ID log entries To delete an entry View dialing optionsDial a caller ID log entry Press MUTE/DELETE to delete the shown entrySave a caller ID log entry to the directory Reasons for missing caller ID information On-screen message ReasonTo play your current outgoing announcement Answering system settingsAnnouncement To record a new outgoing announcementAnswer on/off Using a handsetTo delete your outgoing announcement Press MENU/SELECT to select Call screening To change the settingCall screening Number of ringsRemote access code To change the remote access codeMessage alert tone Message recording timeAbout the answering system Answering system and voicemail indicatorsUsing the answering machine and voicemail together Call screening at the telephone base Message capacityVoice prompts Base ringer Call screening at the handsetCall intercept Temporarily turning off the message alert toneTo listen to messages at the telephone base When messages are playing on the telephone baseMessage playback To listen to messages on a cordless handsetTo delete all old messages on the telephone base When messages are playing on the handsetDelete all old messages To delete all old messages on the handsetPlay back a memo Recording and playing memosRecord a memo Base message counter displays Message counter displaysTo remotely reach your answering system Remote accessRemote commands Remote access See manual Adding and registering handsets/headsetsRegister a handset to your telephone base Deregistering handsets Handset alert tones Alert tones and lightsScreen icons Telephone base tonesLights USEHandset display screen messages Screen display messagesTransfer to Cannot get a dial tone TroubleshootingMy telephone doesn’t work at all Cannot dial outMy cordless handset isn’t performing normally Batteries do not hold a chargeMy cordless handset does not ring when I receive a call Experience poor sound quality when using the speakerphoneHear other calls while using my phone My calls cut in and out while I’m using my cordless handset My caller ID isn’t working System does not receive caller ID when on a callCharge light is off Incomplete messagesSystem does not record messages System does not respond to remote commandsSystem does not answer after the correct number of rings Outgoing announcement is not clear Cannot retrieve voicemail messagesCommon cure for electronic equipment Taking care of your telephone MaintenanceCleaning your telephone Avoid waterImportant safety information Safety informationEspecially about cordless telephones FCC Part 68 and Acta Industry CanadaFCC Part Limited warranty Call 1 800 222-3111. In Canada, dial 1 866How do you get warranty service? Technical specifications Operation Operating timeIndex Index Remote access wallet card Action Remote command