AT&T ATTCL82201 user manual Outgoing announcement is not clear, Cannot retrieve voicemail messages

Page 77

Appendix

Troubleshooting

System announces, “Time and day not set.”

• You need to reset the system clock (page 12).

Outgoing announcement is not clear.

When you record your announcement, make sure you speak in a normal tone of voice, about 9 inches from the handset.

Make sure there is no background noise (TV, music, etc.) while recording.

New voicemail and show on the handset display, and I don’t know why.

Your telephone has both a built-in answering system and voicemail indicator. If New voicemail and appear on the handset display, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail.

I cannot retrieve voicemail messages.

Your telephone has both a built-in answering system and voicemail indicator. They are independent features and each alerts you to new messages differently (page 50). If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail.

I’ve set my LCD language to Spanish or French and I don’t know how to change it back to English.

Press MENU/SELECT in idle mode. Then, enter 364# using the dialing keys. You hear a confirmation tone.

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

Make sure your computer is powered on.

Make sure your Internet connection is working properly.

Make sure that the software is installed and running for your nontraditional telephone service.

Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug it into a multiple port USB hub (USB splitter) that is not powered.

In a few rare instances, the USB port on your computer may not have enough power. Try using a USB hub with its own external power supply.

If you are using a firewall, it may prevent access to your nontraditional telephone service provider. Contact your service provider for more information.

71

Image 77
Contents Complete user’s manual Congratulations Abridged user’s manual Parts checklistTable of contents Directory Index Quick reference guide handset QCID/VOLUMEMain menu Repeat Quick reference guide telephone baseAvoid placing the telephone base too close to InstallationCharger installation Telephone base and charger installationTelephone base installation Step Battery installation and chargingCharge light Step Tabletop to wall mount installation Installation optionsSee Telephone base and charger installation on Wall mount to tabletop installationSetting Handset settingsRinger tone Ringer volumeSet date/time Press MENU/SELECT to choose LCD language LCD languageSet English/Français/Español as LCD language? Caller ID announceTo set your voicemail number Set speed dial voicemail numberTo manually turn off the new voicemail indicators Voicemail visual message waiting indicatorClear voicemail indicator Key tone Rename handsetTo set the home area code Use caller ID to automatically set date and timeHome area code Website Dial modeTo set the dial mode Handset operation Last number redial SpeakerphoneTo view the 10 most recently dialed numbers To delete a numberEqualizer Options while on calls To access the caller ID log while on a call To access the directory while on a callTo access the redial list while on a call Chain dialingPress MENU/SELECT to choose Transfer Temporary tone dialingBlind transfer Handset locator Multiple handset useTo start the paging tone To stop the paging toneShows Calling other handset IntercomCalling Handset X or Calling all handsets Answer an incoming call during an intercom callTo transfer or share an outside call using intercom Call transfer using intercomPTT call to a single handset Push-to-talk PTTTurn PTT on or off To call a group of handsets Connecting to groupPTT call to a group of handsets Press and hold PTT to talk, press Intercom Answer a PTT callChange a one-to-one PTT call to an intercom call End or leave a PTT call Answer an incoming call during PTTMake an outgoing call during PTT Capacity About the directoryShared directory Create a new directory entry Create directory entriesAdd a predialed telephone number to the directory Search by name Review the directoryReview directory entries Display dial Dial, delete or edit directory entriesDelete a directory entry Edit a directory entryReassign a speed dial number Speed dialAssign a speed dial number Delete a speed dial number Information about caller ID with call waiting About caller IDHow the caller ID history caller ID log works Missed new call indicatorCaller ID history Review the caller ID history Caller ID operationMemory match Dial a caller ID log entry View dialing optionsDelete caller ID log entries To delete an entry Press MUTE/DELETE to delete the shown entrySave a caller ID log entry to the directory On-screen message Reason Reasons for missing caller ID informationAnnouncement Answering system settingsTo play your current outgoing announcement To record a new outgoing announcementAnswer on/off Using a handsetTo delete your outgoing announcement Call screening To change the settingPress MENU/SELECT to select Call screening Number of ringsTo change the remote access code Remote access codeMessage recording time Message alert toneAbout the answering system Answering system and voicemail indicatorsUsing the answering machine and voicemail together Call screening at the telephone base Message capacityVoice prompts Call intercept Call screening at the handsetBase ringer Temporarily turning off the message alert toneMessage playback When messages are playing on the telephone baseTo listen to messages at the telephone base To listen to messages on a cordless handsetDelete all old messages When messages are playing on the handsetTo delete all old messages on the telephone base To delete all old messages on the handsetPlay back a memo Recording and playing memosRecord a memo Message counter displays Base message counter displaysTo remotely reach your answering system Remote accessRemote commands Remote access See manual Adding and registering handsets/headsetsRegister a handset to your telephone base Deregistering handsets Screen icons Alert tones and lightsHandset alert tones Telephone base tonesUSE LightsScreen display messages Handset display screen messagesTransfer to My telephone doesn’t work at all TroubleshootingCannot get a dial tone Cannot dial outBatteries do not hold a charge My cordless handset isn’t performing normallyMy cordless handset does not ring when I receive a call Experience poor sound quality when using the speakerphoneHear other calls while using my phone My calls cut in and out while I’m using my cordless handset Charge light is off System does not receive caller ID when on a callMy caller ID isn’t working Incomplete messagesSystem does not record messages System does not respond to remote commandsSystem does not answer after the correct number of rings Cannot retrieve voicemail messages Outgoing announcement is not clearCommon cure for electronic equipment Cleaning your telephone MaintenanceTaking care of your telephone Avoid waterSafety information Important safety informationEspecially about cordless telephones Industry Canada FCC Part 68 and ActaFCC Part Call 1 800 222-3111. In Canada, dial 1 866 Limited warrantyHow do you get warranty service? Operation Operating time Technical specificationsIndex Index Action Remote command Remote access wallet card