AT&T ATTCL82201, ATTCL82401 About the answering system, Answering system and voicemail indicators

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Answering system

About the answering system

Answering system and voicemail indicators

Your telephone has separate indicators for two different types of voice

messages: those left on its built-in digital answering system

 

HANDSET 1

and those left at your telephone service provider’s voicemail

1 New message

(fees may apply). Your telephone’s built-in digital answering

ANS ON

system messages and voicemail messages are separate.

10/15 10:01AM

Each alerts you to new messages differently.

• If and XX New messages show on the handset and the message window on the telephone base flashes, there are new messages in the built-in answering system. To listen to messages recorded on your digital answering system, press /PLAY/STOP on the telephone base (page 53).

•If and New voicemail display on the handset, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.

Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service.

NOTE: After reviewing all new messages, the number of old messages appears on the message window.

Using the answering machine and voicemail together

You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

Set your answering system to answer calls at least 2 rings earlier than your voicemail is set to answer. For example, if your voicemail answers after 6 rings, set your answering system to answer after 4 rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow 6 seconds per ring when determining the appropriate setting.

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Contents Complete user’s manual Congratulations Parts checklist Abridged user’s manualTable of contents Directory Index QCID/VOLUME Quick reference guide handsetMain menu Quick reference guide telephone base RepeatInstallation Avoid placing the telephone base too close toCharger installation Telephone base and charger installationTelephone base installation Battery installation and charging StepCharge light Step Installation options Tabletop to wall mount installationWall mount to tabletop installation See Telephone base and charger installation onHandset settings SettingRinger volume Ringer toneSet date/time LCD language Press MENU/SELECT to choose LCD languageSet English/Français/Español as LCD language? Caller ID announceSet speed dial voicemail number To set your voicemail numberTo manually turn off the new voicemail indicators Voicemail visual message waiting indicatorClear voicemail indicator Rename handset Key toneTo set the home area code Use caller ID to automatically set date and timeHome area code Website Dial modeTo set the dial mode Handset operation Speakerphone Last number redialTo view the 10 most recently dialed numbers To delete a numberEqualizer Options while on calls To access the directory while on a call To access the caller ID log while on a callTo access the redial list while on a call Chain dialingPress MENU/SELECT to choose Transfer Temporary tone dialingBlind transfer Multiple handset use Handset locatorTo start the paging tone To stop the paging toneIntercom Shows Calling other handsetCalling Handset X or Calling all handsets Answer an incoming call during an intercom callCall transfer using intercom To transfer or share an outside call using intercomPTT call to a single handset Push-to-talk PTTTurn PTT on or off To call a group of handsets Connecting to groupPTT call to a group of handsets Press and hold PTT to talk, press Intercom Answer a PTT callChange a one-to-one PTT call to an intercom call End or leave a PTT call Answer an incoming call during PTTMake an outgoing call during PTT Capacity About the directoryShared directory Create directory entries Create a new directory entryAdd a predialed telephone number to the directory Search by name Review the directoryReview directory entries Dial, delete or edit directory entries Display dialDelete a directory entry Edit a directory entryReassign a speed dial number Speed dialAssign a speed dial number Delete a speed dial number About caller ID Information about caller ID with call waitingHow the caller ID history caller ID log works Missed new call indicatorCaller ID history Review the caller ID history Caller ID operationMemory match View dialing options Dial a caller ID log entryDelete caller ID log entries To delete an entry Press MUTE/DELETE to delete the shown entrySave a caller ID log entry to the directory Reasons for missing caller ID information On-screen message ReasonAnswering system settings AnnouncementTo play your current outgoing announcement To record a new outgoing announcementAnswer on/off Using a handsetTo delete your outgoing announcement To change the setting Call screeningPress MENU/SELECT to select Call screening Number of ringsRemote access code To change the remote access codeMessage alert tone Message recording timeAbout the answering system Answering system and voicemail indicatorsUsing the answering machine and voicemail together Call screening at the telephone base Message capacityVoice prompts Call screening at the handset Call interceptBase ringer Temporarily turning off the message alert toneWhen messages are playing on the telephone base Message playbackTo listen to messages at the telephone base To listen to messages on a cordless handsetWhen messages are playing on the handset Delete all old messagesTo delete all old messages on the telephone base To delete all old messages on the handsetPlay back a memo Recording and playing memosRecord a memo Base message counter displays Message counter displaysTo remotely reach your answering system Remote accessRemote commands Remote access See manual Adding and registering handsets/headsetsRegister a handset to your telephone base Deregistering handsets Alert tones and lights Screen iconsHandset alert tones Telephone base tonesLights USEHandset display screen messages Screen display messagesTransfer to Troubleshooting My telephone doesn’t work at allCannot get a dial tone Cannot dial outMy cordless handset isn’t performing normally Batteries do not hold a chargeMy cordless handset does not ring when I receive a call Experience poor sound quality when using the speakerphoneHear other calls while using my phone My calls cut in and out while I’m using my cordless handset System does not receive caller ID when on a call Charge light is offMy caller ID isn’t working Incomplete messagesSystem does not record messages System does not respond to remote commandsSystem does not answer after the correct number of rings Outgoing announcement is not clear Cannot retrieve voicemail messagesCommon cure for electronic equipment Maintenance Cleaning your telephoneTaking care of your telephone Avoid waterImportant safety information Safety informationEspecially about cordless telephones FCC Part 68 and Acta Industry CanadaFCC Part Limited warranty Call 1 800 222-3111. In Canada, dial 1 866How do you get warranty service? Technical specifications Operation Operating timeIndex Index Remote access wallet card Action Remote command
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