AT&T 900 MHz Case of Difficulty, If the phone does not work at all, check these items first

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IN CASE OF DIFFICULTY

If you have difficulty operating this phone, try the suggestions below.

For Customer Service, visit our website at www.telephones.att.com or call

1 800 222–3111.Please retain your receipt as your proof of purchase.

If the phone does not work at all, check these items first:

•Make sure the power cord is plugged into the base and an electrical outlet not controlled by a wall switch.

•Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack.

•If the phone does not beep, or beeps four times when you press P, the battery pack might need recharging or replacement.

•If the battery does not charge after six hours, replace it with Replacement Battery 3500 (SKU# 90817).

•Make sure the battery pack is installed correctly.

If the above suggestions do not solve the problem, try re-initializing the handset and base (see “To re-initialize the handset and base” below).

If you have no dial tone:

Check all the previous suggestions. If you still do not hear a dial tone, disconnect the phone and try another phone in the same jack. If there is no dial tone on that phone either, the problem is probably in your wiring or local service.

If you hear a two-beep signal when you try to use the handset:

•The handset and base are not communicating properly. You might be out of range. Move closer to the base and try again.

•If moving closer to the base does not help, follow the directions below to re-initialize the handset and base.

To re-initialize the handset and base:

1Disconnect the power to the base.

2Remove the handset battery pack.

3Wait at least 15 seconds.

4Insert the handset battery pack.

5Connect the power to the base.

6Put the handset in the base to re-initialize.

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Contents USER’S Manual Advanced American Telephones. All rights reserved Contents About Home and Local Area Codes About Caller ID with Call WaitingBefore You Install InstallationInstall the handset battery Table/Desk and Wall InstallationConnect the telephone line cord Softkeys Feature SetupMessage Window Display for Feature Setup Handset Ringer Telephone Feature SetupDial Mode Handset Ringer Off / Battery SaveCall List Options Caller ID Feature SetupProgram Home and Local Area Codes Caller ID with Call WaitingAnswering System Feature Setup Audible Message Alert Select Your AnnouncementRing Select / Toll Saver Change Priority Calling Code Change Remote Access CodePriority Call Signal Record Your Announcement from the Base Review Feature SettingsSet the Clock Delete an AnnouncementCaller Specific Outgoing Announcement Feature Setup Talking Caller ID Feature SetupAnnouncements Outgoing Local Review ADD Enter Number Done Menu Call ID DIR Directory MEM ANS SYS Delete Done Preview a Handset VolumeMake Answer, or End a Call FlashMute Telephone OperationRedial Temporary ToneRecord a Phone Conversation HoldIntercom Headset Jack Changing ChannelsAT the Base Speaker Base Ringer VolumeHandset Locator Page/IntercomStore a Number in Memory Telephone MEMORY/DIRECTORYReplace a Stored Number Store a Pause in a Memory NumberStore a Name with a Memory Number View Memory Numbers Store a Number and Name from Call HistoryEdit Memory Numbers Delete Memory NumbersDial a Memory Number from the Base Priority Ring NumbersDial a Memory Number from the Handset Announcement Play/Silent Audible IndicatorsAbout Mailboxes Record a Memo Answering CallsCall Screening/Intercept Announcement BypassFunction Button Listen To, Save & Delete MessagesCL ↔ AO Message Window DisplayFrom a Touch Tone Phone Call ScreeningConnect with the Answering System From the Cordless HandsetFunction Command Remote Access CommandsEnd remote access call Voice Help Menu Audible SignalsMemory Match Call WaitingIncoming Call History Display Dial Review Call HistoryDelete a Specific Call Record Caller ID OperationDelete Call Records from Call History Delete All Call Records Caller ID Display MessagesOperating Range Batteries Battery LifeCharge the Handset Battery Pack Batteries Replace the Handset Battery Pack To re-initialize the handset and base Case of DifficultyIf the phone does not work at all, check these items first If you have no dial toneIf the caller’s name or phone number is not displayed If you hear noise or interference when using the phoneIf the phone does not ring when you receive a call If you have difficulty hearing messages If speakerphone conversation sounds distortedIf messages are incomplete If your outgoing announcement isn’t clear If CL appears in the Message WindowAnswering System Remote CommandsRemote Command Press