Answering System Troubleshooting Chart
Problem | Suggestion |
|
|
Answering System does not work. | ∙ Make sure that the Base Unit is |
| plugged in. |
| ∙ Make sure the Answering System is |
| turned on. |
| ∙ Press the RESET button to reset the |
| system after an AC line spike. |
Answering System does not answer | ∙ Set the REC |
calls. | |
| ∙ The memory may be full. Delete |
| some or all of the saved messages. |
Messages are incomplete. | ∙ The incoming messages may be too |
| long. Remind callers to leave a brief |
| message. |
| ∙ If you have Call Waiting, set the CPC |
| switch to OFF. |
| ∙ The memory may be full. Delete |
| some or all of the saved messages. |
After a power failure, the OGM is | ∙ Check the battery backup, and |
deleted. | replace the battery if necessary. |
|
|
Message Counter LED flashes the | ∙ There has been a power failure and |
letter P. | the battery backup has been |
| completely discharged. Replace the |
| battery, and press STOP to reset the |
| Answering System. |
The BATTERY LED on the Base Unit | ∙ Replace the backup battery as soon |
flashes. | as possible. |
|
|
No sound on the Base Unit speaker | ∙ Adjust the volume control on the side |
during call monitoring or message | of the Base Unit. |
playback. |
|
|
|
The Handset Receiver volume is not | ∙ Press the VOLUME/R. VOL key when |
loud enough. | using the Handset to adjust the |
| volume. |
Cannot access remote | ∙ Make sure you’re using the correct |
from another | PIN number. |
| ∙ Make sure that the |
| you’re using can transmit the tone for |
| at least two seconds. If it cannot, you |
| may have to change to another |
| phone. |
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