Nortel Networks manual User Guide SoundPoint IP 330/320

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User Guide SoundPoint IP 330/320

—Ringing

— Call in progress/Conference

—Call Forward

—Do Not Disturb

— Presence/BLF

3.Soft Keys—The screen will display labels for these keys, to identify their context-sensitive functions.

4.Line Indicators—Individual multi-color LEDs display the dynamic call state and remote user status (busy lamp field (BLF) and presence). The LED’s indicate the following:

—Solid green—An active call is in progress.

—Fast flashing green—There is an Incoming (ringing) call.

—Flashing green—The call is held by the other party.

—Flashing red—The call is on hold.

—Solid red—The line is busy remotely (shared lines).

5.Line Keys and —Activate up to two lines that can be assigned to your phone.

6.Hold —Holds an active call or resumes a held call.

7.Headset —Allows you to place and receive calls through an optionally connected headset.

8.Speakerphone —Allows for hands-free communication during calls.

9.Hands-freeMicrophone—Picks up audio during hands-free calls. Place your phone on a hard, flat surface for best results.

10.Volume Keys —Adjusts the volume of the handset, headset, speaker, and ringer.

11.Microphone Mute —Mutes local audio during calls.

12.Dial Pad—Provides the 10 digits, alphabetic characters, and special characters available in context-sensitive applications.

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Contents User Guide for the Polycom SoundPoint IP 330/320 Phone Trademark Information About This Guide Changes to this GuideUser Guide SoundPoint IP 330/320 Contents Using the Basic Features of Your SoundPoint IP 330/320 Phone Troubleshooting Your SoundPoint IP 330/320 PhoneContents User Guide SoundPoint IP 330/320 Viii Getting Started with Your SoundPoint IP 330/320 Phone Parts List Assembling Your SoundPoint IP 330/320 Phone Connecting Network and Power Source Connecting the Handset and Optional HeadsetHandset Headset Attaching the Base Place all cords in the recessed area below the modular jacks Registering the Phone Features of Your SoundPoint IP 330/320 Phone User Guide SoundPoint IP 330/320 Hookswitch Before You Use Your SoundPoint IP 330/320 PhonePress Or hold Down to scroll through Lists Entry modes User Guide SoundPoint IP 330/320 Customizing Your SoundPoint IP 330/320 Phone Configuring Basic Settings Appearance of Time and DateHeadset Memory Mode Display ContrastHeadset Hookswitch Ring Type Language SupportDirectory Search Managing Call Lists Managing Contacts Adding ContactsCustomizing Your SoundPoint IP 330/320 Phone Adding Contacts From Call Lists Add Contacts From Corporate Directory Editing Contacts Deleting Contacts Placing a Call to a Contact Searching For a ContactManaging Incoming Calls Distinguishing CallsRejecting Calls Diverting Calls System Customizations Supporting Multiple LinesSupporting Multiple Line Keys Per Line Supporting Shared Lines User Guide SoundPoint IP 330/320 Using the Basic Features of Your SoundPoint IP 330/320 Phone Placing a Call To place a call using the handset Answering a Call Duration and destination Press To place the original call on hold Ending a Call Redialing Adjusting the VolumeMuting the Microphone Placing a Call on HoldSetting Up Conferences Call the first partyTo split a conference call Transferring Calls To transfer a call onForwarding Calls Press and select Features Forward Enabling Do Not Disturb Features Speed Dial Assigning Speed Dial IndexesTo assign a new speed dial key Using Voice Mail User Guide SoundPoint IP 330/320 Using Automatic Call Distribution Select Features ACD Login/Logout Using Multiple Call Appearances Select Features ACD Agent AvailabilitUser Guide SoundPoint IP 330/320 Using Buddy Lists PresenceManaging Buddies To add or delete a contact from your buddy list Select Features Presence Buddy Status Integrating With Microsoft Live Communications ServerRestarting Your Phone To restart the phone User Guide SoundPoint IP 330/320 Troubleshooting Your SoundPoint IP 330/320 Phone Power and Startup Symptom Problem Corrective ActionControls Access to Screens and Systems To Restarting Your Phone onCalling Check same status of handset Displays Your Phone onAudio Regulatory Notices Polycom Limited Warranty and Limitation Liability CE and Vcci Mark Safety and Compliance Russian Compliance Index User Guide SoundPoint IP 330/320 Index User Guide SoundPoint IP 330/320 Index