Nortel Networks 330, 320 manual Using Voice Mail

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Using the Basic Features of Your SoundPoint IP 330/320 Phone

Using Voice Mail

Your voice mail is saved in a centralized location and may be accessed from your phone.

The presence of new Voice Mail messages is indicated by a flashing Message Waiting Indicator LED on the front of the phone and a visual notification on the graphic display. If the phone is configured for multiple lines, an individual line indicator icon indicates Voice Mail messages left on that line.

	A stutter dial tone in place of normal dial tone is used to indicate that one or
	more voice messages are waiting at the message center.
Note
Note	Voice Mail is an optional feature configured on the call server and may not be
	supported on your particular system. For more information, contact your system
	administrator.
	Screen options may vary with your application. Voice Mail may be accessible with a
	single key press. Contact your system administrator about this option.

To listen to voice messages:

1.Press the Msgs soft key or press , select Features >

Messages, and then press .

Note	If your SoundPoint IP 330/320 has a Messages key, press it to access your Voice
	Mail.

2.Follow voice or visual prompts on the graphic display to retrieve your messages.

If multiple lines are configured on your phone, select from which line messages are to be retrieved.

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Contents User Guide for the Polycom SoundPoint IP 330/320 Phone Trademark Information Changes to this Guide About This GuideUser Guide SoundPoint IP 330/320 Contents Troubleshooting Your SoundPoint IP 330/320 Phone Using the Basic Features of Your SoundPoint IP 330/320 PhoneContents User Guide SoundPoint IP 330/320 Viii Getting Started with Your SoundPoint IP 330/320 Phone Parts List Assembling Your SoundPoint IP 330/320 Phone Connecting the Handset and Optional Headset Connecting Network and Power SourceHandset Headset Attaching the Base Place all cords in the recessed area below the modular jacks Registering the Phone Features of Your SoundPoint IP 330/320 Phone User Guide SoundPoint IP 330/320 Before You Use Your SoundPoint IP 330/320 Phone HookswitchPress Or hold Down to scroll through Lists Entry modes User Guide SoundPoint IP 330/320 Customizing Your SoundPoint IP 330/320 Phone Appearance of Time and Date Configuring Basic SettingsDisplay Contrast Headset Memory ModeHeadset Hookswitch Language Support Ring TypeDirectory Search Managing Call Lists Adding Contacts Managing ContactsCustomizing Your SoundPoint IP 330/320 Phone Adding Contacts From Call Lists Add Contacts From Corporate Directory Editing Contacts Deleting Contacts Searching For a Contact Placing a Call to a ContactDistinguishing Calls Managing Incoming CallsRejecting Calls Diverting Calls Supporting Multiple Line Keys Per Line System CustomizationsSupporting Multiple Lines Supporting Shared Lines User Guide SoundPoint IP 330/320 Using the Basic Features of Your SoundPoint IP 330/320 Phone Placing a Call To place a call using the handset Answering a Call Duration and destination Press To place the original call on hold Ending a Call Placing a Call on Hold Adjusting the VolumeMuting the Microphone RedialingCall the first party Setting Up ConferencesTo split a conference call To transfer a call on Transferring CallsForwarding Calls Press and select Features Forward Enabling Do Not Disturb Assigning Speed Dial Indexes Features Speed DialTo assign a new speed dial key Using Voice Mail User Guide SoundPoint IP 330/320 Using Automatic Call Distribution Select Features ACD Login/Logout Select Features ACD Agent Availabilit Using Multiple Call AppearancesUser Guide SoundPoint IP 330/320 Managing Buddies Using Buddy ListsPresence To add or delete a contact from your buddy list Integrating With Microsoft Live Communications Server Select Features Presence Buddy StatusRestarting Your Phone To restart the phone User Guide SoundPoint IP 330/320 Troubleshooting Your SoundPoint IP 330/320 Phone Symptom Problem Corrective Action Power and StartupControls To Restarting Your Phone on Access to Screens and SystemsCalling Check same status of handset Your Phone on DisplaysAudio Regulatory Notices Polycom Limited Warranty and Limitation Liability CE and Vcci Mark Safety and Compliance Russian Compliance Index User Guide SoundPoint IP 330/320 Index User Guide SoundPoint IP 330/320 Index