Nortel Networks 330, 320 manual Duration and destination

Page 47

Using the Basic Features of Your SoundPoint IP 330/320 Phone

•Multiple Line Keys per line

	If your phone is configured with multiple call appearances, refer to Using
	Multiple Call Appearances on page 4-3for instructions on how to answer a
	call.
Note
Note	Incoming calls may be ignored by pressing the Reject soft key (for private lines) or
	the Ignore soft key (for private and shared lines).
	When your SoundPoint IP 330/320 phone is configured for silent ring, press the
	ringing Line key or the Answer soft key to answer the call. If your handset is off
	hook, the call is routed to the handset. If your handset is on hook, the call is routed
	to the speaker.
Note

	Dual-tone multi-frequency (DTMF) signaling is not available while a call is incoming.
	You may resume DTMF signaling by pressing the Reject soft key (for private lines)
	or the Ignore soft key (for private and shared lines). For more information, contact
	your system administrator.

	Answering When Not in Another Call
	In all cases, the active call will appear on the graphic display showing call
	duration and destination.
	To answer a call using the handset:
	¾ Pick up the handset.
	To answer a call using Hands-Free Speakerphone mode:
Note
Note	If “Handsfree mode disabled” appears on the graphic display after you press the
	speakerphone key, your system administrator has disabled the speakerphone on
	your phone.

¾ Do one of the following steps:
— Press	.
— With the handset on-hook, press		opposite the incoming

call (where the line status indicator is flashing green).

— Press the Answer soft key.

3 - 5

Image 47

Contents User Guide for the Polycom SoundPoint IP 330/320 Phone Trademark Information Changes to this Guide About This GuideUser Guide SoundPoint IP 330/320 Contents Troubleshooting Your SoundPoint IP 330/320 Phone Using the Basic Features of Your SoundPoint IP 330/320 PhoneContents User Guide SoundPoint IP 330/320 Viii Getting Started with Your SoundPoint IP 330/320 Phone Parts List Assembling Your SoundPoint IP 330/320 Phone Connecting the Handset and Optional Headset Connecting Network and Power SourceHandset Headset Attaching the Base Place all cords in the recessed area below the modular jacks Registering the Phone Features of Your SoundPoint IP 330/320 Phone User Guide SoundPoint IP 330/320 Before You Use Your SoundPoint IP 330/320 Phone HookswitchPress Or hold Down to scroll through Lists Entry modes User Guide SoundPoint IP 330/320 Customizing Your SoundPoint IP 330/320 Phone Appearance of Time and Date Configuring Basic SettingsDisplay Contrast Headset Memory ModeHeadset Hookswitch Language Support Ring TypeDirectory Search Managing Call Lists Adding Contacts Managing ContactsCustomizing Your SoundPoint IP 330/320 Phone Adding Contacts From Call Lists Add Contacts From Corporate Directory Editing Contacts Deleting Contacts Searching For a Contact Placing a Call to a ContactDistinguishing Calls Managing Incoming CallsRejecting Calls Diverting Calls Supporting Multiple Line Keys Per Line System CustomizationsSupporting Multiple Lines Supporting Shared Lines User Guide SoundPoint IP 330/320 Using the Basic Features of Your SoundPoint IP 330/320 Phone Placing a Call To place a call using the handset Answering a Call Duration and destination Press To place the original call on hold Ending a Call Placing a Call on Hold Adjusting the VolumeMuting the Microphone RedialingCall the first party Setting Up ConferencesTo split a conference call To transfer a call on Transferring CallsForwarding Calls Press and select Features Forward Enabling Do Not Disturb Assigning Speed Dial Indexes Features Speed DialTo assign a new speed dial key Using Voice Mail User Guide SoundPoint IP 330/320 Using Automatic Call Distribution Select Features ACD Login/Logout Select Features ACD Agent Availabilit Using Multiple Call AppearancesUser Guide SoundPoint IP 330/320 Managing Buddies Using Buddy ListsPresence To add or delete a contact from your buddy list Integrating With Microsoft Live Communications Server Select Features Presence Buddy StatusRestarting Your Phone To restart the phone User Guide SoundPoint IP 330/320 Troubleshooting Your SoundPoint IP 330/320 Phone Symptom Problem Corrective Action Power and StartupControls To Restarting Your Phone on Access to Screens and SystemsCalling Check same status of handset Your Phone on DisplaysAudio Regulatory Notices Polycom Limited Warranty and Limitation Liability CE and Vcci Mark Safety and Compliance Russian Compliance Index User Guide SoundPoint IP 330/320 Index User Guide SoundPoint IP 330/320 Index