Nortel Networks 330, 320 manual Using Buddy Lists, Presence, Managing Buddies

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Using the Advanced Features of Your SoundPoint IP 330/320 Phone

Using Buddy Lists

Your SoundPoint IP 330/320 phone combines interactive message services and status monitoring to complement a traditional messaging application such as e-mail.

Live interaction within a pool of phones is possible by monitoring the “presence” of the parties involved. Your phone can “watch” the status of up to 8 other phones or 8 buddies. These other phones form your “buddy list”. The status of your buddies is displayed and updated in real time. Your phone can be “watched” by up to 8 other phones.

If your SoundPoint IP 330/320 SIP phone is configured to work with Microsoft Live Communications Server 2005, the behavior of the presence setting and buddy lists is different. For more information, contact your system administrator.

Presence

To view and change your presence settings:

1.	Press		.
2.	Select Features > Presence > My Status.
3.	Use	or	to scroll through the list, and then press	to select
	your new status.
	This affects information sent to phones watching you.
	Presence information will also be sent to watching phones when you go
	off-hook or enable Do Not Disturb.

Managing Buddies

Note	The instructions in this section do not apply if your call server is Microsoft Live
	Communications Server 2005. In that case, refer to the following section,
	Integrating With Microsoft Live Communications Server 2005.

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Contents User Guide for the Polycom SoundPoint IP 330/320 Phone Trademark Information Changes to this Guide About This GuideUser Guide SoundPoint IP 330/320 Contents Troubleshooting Your SoundPoint IP 330/320 Phone Using the Basic Features of Your SoundPoint IP 330/320 PhoneContents User Guide SoundPoint IP 330/320 Viii Getting Started with Your SoundPoint IP 330/320 Phone Parts List Assembling Your SoundPoint IP 330/320 Phone Connecting the Handset and Optional Headset Connecting Network and Power SourceHandset Headset Attaching the Base Place all cords in the recessed area below the modular jacks Registering the Phone Features of Your SoundPoint IP 330/320 Phone User Guide SoundPoint IP 330/320 Before You Use Your SoundPoint IP 330/320 Phone HookswitchPress Or hold Down to scroll through Lists Entry modes User Guide SoundPoint IP 330/320 Customizing Your SoundPoint IP 330/320 Phone Appearance of Time and Date Configuring Basic SettingsDisplay Contrast Headset Memory ModeHeadset Hookswitch Language Support Ring TypeDirectory Search Managing Call Lists Adding Contacts Managing ContactsCustomizing Your SoundPoint IP 330/320 Phone Adding Contacts From Call Lists Add Contacts From Corporate Directory Editing Contacts Deleting Contacts Searching For a Contact Placing a Call to a ContactDistinguishing Calls Managing Incoming CallsRejecting Calls Diverting Calls Supporting Multiple Line Keys Per Line System CustomizationsSupporting Multiple Lines Supporting Shared Lines User Guide SoundPoint IP 330/320 Using the Basic Features of Your SoundPoint IP 330/320 Phone Placing a Call To place a call using the handset Answering a Call Duration and destination Press To place the original call on hold Ending a Call Muting the Microphone Adjusting the VolumeRedialing Placing a Call on HoldCall the first party Setting Up ConferencesTo split a conference call To transfer a call on Transferring CallsForwarding Calls Press and select Features Forward Enabling Do Not Disturb Assigning Speed Dial Indexes Features Speed DialTo assign a new speed dial key Using Voice Mail User Guide SoundPoint IP 330/320 Using Automatic Call Distribution Select Features ACD Login/Logout Select Features ACD Agent Availabilit Using Multiple Call AppearancesUser Guide SoundPoint IP 330/320 Managing Buddies Using Buddy ListsPresence To add or delete a contact from your buddy list Integrating With Microsoft Live Communications Server Select Features Presence Buddy StatusRestarting Your Phone To restart the phone User Guide SoundPoint IP 330/320 Troubleshooting Your SoundPoint IP 330/320 Phone Symptom Problem Corrective Action Power and StartupControls To Restarting Your Phone on Access to Screens and SystemsCalling Check same status of handset Your Phone on DisplaysAudio Regulatory Notices Polycom Limited Warranty and Limitation Liability CE and Vcci Mark Safety and Compliance Russian Compliance Index User Guide SoundPoint IP 330/320 Index User Guide SoundPoint IP 330/320 Index