Nortel Networks NN43080-100, 3456 manual Receiving calls

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Feature overview

Receiving calls

When a call is received by the IP Softphone 3456, a number of things occur. First, the phone rings (if sound is enabled on your system); second, the caller’s number or ID is displayed on the IP Softphone 3456 display screen.

Thirdly, if the IP Softphone 3456 is running in the background, that is, if you are working in another application, a Web browser, for example, you still see a visual notification of the call, in the form of a pop-up messages that appears just above the clock on the Windows task bar.

Nortel Communication Server 1000

IP Softphone 3456 User Guide

NN43080-100 01.02

6.0 12 June 2009

Copyright © 2009 Nortel Networks

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Contents

IP Softphone 3456 User Guide Page Contents Troubleshooting Features Other changesRevision history Navigation Your new IP SoftphoneNortel preferred configurations RequirementsOnline help Related publicationsFeature overview Starting upSigning Screen layoutMaking a call Feature overview Receiving calls Placing calls on hold Hold and resume Hold and open another callMute Call TransfersCall waiting Blind Transfer Select Transfer this callFeature overview Announced Transfer Click on Call then TransferFeature overview Quick Transfer List Creating a Quick Transfer ListFeature overview Click the Add button Quick Transfer List Transfers Contacts Creating ContactsFeature overview Viewing Contacts Dialling Contacts Conference Calls Selecting Add to ConferenceFeature overview Managing Conference Calls Removing Participants Disbanding Conferences Suspending a ConferenceVoicemail Settings VoicemailFeature overview Accessing Voicemail Video PhoneMaking a Video Call Receiving a Video Call Video ConferencingManaging Conference Calls Disbanding Conferences Suspending a Conference Configuration changes do not work Call Detail ReportingPage IP Softphone 3456 User Guide