Nortel Networks NN43080-100, 3456 manual Creating Contacts

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Feature overview

3 Select the name of the person to whom you would like to transfer the call.

4 The call is transferred and the phone hangs up.

Contacts

The lower half of the IP Softphone 3456 interface is dedicated to Contacts and call history (History). The following sections deal briefly with the principles of adding, viewing, and calling contacts.

Creating Contacts

Contact information can be imported from a variety of sources, including CSV files and Outlook Exchange servers; however, this guide deals exclusively with creating new contact profiles. For instructions on importing contact information, see the built-in help file that is accessed by clicking on the Help menu.

To create a new contact profile:

1From the main phone screen, open the Contacts menu and select Add a

Contact. If the Address Book panel is open (the lower half of the IP Softphone 3456 interface), click the Add a Contact button .

Nortel Communication Server 1000

IP Softphone 3456 User Guide

NN43080-100 01.02

6.0 12 June 2009

Copyright © 2009 Nortel Networks

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Contents IP Softphone 3456 User Guide Page Contents Troubleshooting Features Other changesRevision history Navigation Your new IP SoftphoneNortel preferred configurations RequirementsOnline help Related publicationsFeature overview Starting upSigning Screen layoutMaking a call Feature overview Receiving calls Placing calls on hold Hold and resume Hold and open another callMute Call TransfersCall waiting Blind Transfer Select Transfer this callFeature overview Announced Transfer Click on Call then TransferFeature overview Quick Transfer List Creating a Quick Transfer ListFeature overview Click the Add button Quick Transfer List Transfers Contacts Creating ContactsFeature overview Viewing Contacts Dialling Contacts Conference Calls Selecting Add to ConferenceFeature overview Managing Conference Calls Removing Participants Disbanding Conferences Suspending a ConferenceVoicemail Settings VoicemailFeature overview Accessing Voicemail Video PhoneMaking a Video Call Receiving a Video Call Video ConferencingManaging Conference Calls Disbanding Conferences Suspending a Conference Configuration changes do not work Call Detail ReportingPage IP Softphone 3456 User Guide