Nortel Networks 3456, NN43080-100 manual Dialling Contacts

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Feature overview

Dialling Contacts

To dial a contact straight from your Address Book, either double-click on the contact’s name or, in cases where more than one number exists for the contact, single-click and then select the required location number from the profile bubble.

Contacts can also be called by right-clicking on the contact in the Address Book and selecting Call Contact.

Contact information stored in Microsoft Outlook 2003 can also be utilized by the IP Softphone 3456. Open a contact in Outlook and click the Nortel badge found on the tool bar (if you cannot see the Nortel badge, open the View menu and select Toolbars, and check that eyeCall is selected). A list of numbers stored for that contact are displayed in a drop-down menu. Click the number that you would like to dial.

Note: The IP Softphone 3456 starts automatically if it is not currently running in the background.

Nortel Communication Server 1000

IP Softphone 3456 User Guide

NN43080-100 01.02

6.0 12 June 2009

Copyright © 2009 Nortel Networks

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Contents IP Softphone 3456 User Guide Page Contents Troubleshooting Features Other changesRevision history Your new IP Softphone NavigationRelated publications Nortel preferred configurationsRequirements Online helpStarting up Feature overviewScreen layout SigningMaking a call Feature overview Receiving calls Placing calls on hold Hold and open another call Hold and resumeMute Call TransfersCall waiting Select Transfer this call Blind TransferFeature overview Click on Call then Transfer Announced TransferFeature overview Creating a Quick Transfer List Quick Transfer ListFeature overview Click the Add button Quick Transfer List Transfers Creating Contacts ContactsFeature overview Viewing Contacts Dialling Contacts Selecting Add to Conference Conference CallsFeature overview Managing Conference Calls Removing Participants Suspending a Conference Disbanding ConferencesVoicemail Voicemail SettingsFeature overview Video Phone Accessing VoicemailMaking a Video Call Video Conferencing Receiving a Video CallManaging Conference Calls Disbanding Conferences Suspending a Conference Call Detail Reporting Configuration changes do not workPage IP Softphone 3456 User Guide