Nortel Networks 3456, NN43080-100 manual Requirements, Online help, Nortel preferred configurations

Page 7

- 7 -

Welcome

Requirements

The following basic hardware specification is required to operate the

IP Softphone 3456:

Intel Pentium III 1.3 GHz or equivalent

Windows 2000/XP/Vista

512 MB RAM

50 MB hard disk space

16 Bit, full-duplex sound card

IP connection

Depending on the configuration of your workstation or laptop, you may also need to obtain a microphone and speakers, or a USB headset with microphone. If it is your intention to use the softphone video call/conferencing features, you will also need a webcam.

Online help

For detailed information about specific client features, see the help documentation provided with IP Softphone 3456. To access help, in the IP Softphone 3456, click Actions and then click Help.

Nortel preferred configurations

The following list contains preferred configurations for the Nortel IP Softphone 3456

Disable the provisioning server on the phone. On the phone, navigate to Preferences > Advanced > No login server available.

Configure only the G711 and G729 voice codecs for the IP Softphone 3456.

On client, Nortel recommends a fixed port range defined under Account Settings > Topology > Port Range to set the port.

Ensure the registration refresh time is set to five minutes. This keeps the registration timer short enough to recover quickly in case of network failure.

To make the IP Softphone 3456 DTMF work with the Media Application Server (MAS), ensure that SIP > Account > Topology > Enable ICE is not selected.

Related publications

For more information, see the following related publications:

Communication Server 1000E suite of documentation

Nortel Communication Server 1000

IP Softphone 3456 User Guide

NN43080-100 01.02

6.0 12 June 2009

Copyright © 2009 Nortel Networks

Image 7
Contents IP Softphone 3456 User Guide Page Contents Troubleshooting Other changes FeaturesRevision history Your new IP Softphone NavigationRelated publications Nortel preferred configurationsRequirements Online helpStarting up Feature overviewScreen layout SigningMaking a call Feature overview Receiving calls Placing calls on hold Hold and open another call Hold and resumeCall Transfers MuteCall waiting Select Transfer this call Blind TransferFeature overview Click on Call then Transfer Announced TransferFeature overview Creating a Quick Transfer List Quick Transfer ListFeature overview Click the Add button Quick Transfer List Transfers Creating Contacts ContactsFeature overview Viewing Contacts Dialling Contacts Selecting Add to Conference Conference CallsFeature overview Managing Conference Calls Removing Participants Suspending a Conference Disbanding ConferencesVoicemail Voicemail SettingsFeature overview Video Phone Accessing VoicemailMaking a Video Call Video Conferencing Receiving a Video CallManaging Conference Calls Disbanding Conferences Suspending a Conference Call Detail Reporting Configuration changes do not workPage IP Softphone 3456 User Guide