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Welcome
Requirements
The following basic hardware specification is required to operate the
IP Softphone 3456:
•Intel Pentium III 1.3 GHz or equivalent
•Windows 2000/XP/Vista
•512 MB RAM
•50 MB hard disk space
•16 Bit,
•IP connection
Depending on the configuration of your workstation or laptop, you may also need to obtain a microphone and speakers, or a USB headset with microphone. If it is your intention to use the softphone video call/conferencing features, you will also need a webcam.
Online help
For detailed information about specific client features, see the help documentation provided with IP Softphone 3456. To access help, in the IP Softphone 3456, click Actions and then click Help.
Nortel preferred configurations
The following list contains preferred configurations for the Nortel IP Softphone 3456
•Disable the provisioning server on the phone. On the phone, navigate to Preferences > Advanced > No login server available.
•Configure only the G711 and G729 voice codecs for the IP Softphone 3456.
•On client, Nortel recommends a fixed port range defined under Account Settings > Topology > Port Range to set the port.
•Ensure the registration refresh time is set to five minutes. This keeps the registration timer short enough to recover quickly in case of network failure.
•To make the IP Softphone 3456 DTMF work with the Media Application Server (MAS), ensure that SIP > Account > Topology > Enable ICE is not selected.
Related publications
For more information, see the following related publications:
•Communication Server 1000E suite of documentation
Nortel Communication Server 1000
IP Softphone 3456 User Guide
6.0 12 June 2009
Copyright © 2009 Nortel Networks