Nortel Networks NN43080-100, 3456 manual Configuration changes do not work, Call Detail Reporting

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Troubleshooting

This chapter describes various troubleshooting tips.

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•Configuration changes do not work (page 40)

•Call Detail Reporting (page 40)

Configuration changes do not work

When making configuration or preference changes, you must first select the account to which to apply the changes. By default, the first account in the list is selected.

Call Detail Reporting

Call Detail Reporting (CDR) is available for all universal extension connectors (UEXT) and for Session Initiation Protocol (SIP) Trunk.

Nortel Communication Server 1000

IP Softphone 3456 User Guide

NN43080-100 01.02

6.0 12 June 2009

Copyright © 2009 Nortel Networks

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Contents IP Softphone 3456 User Guide Page Contents Troubleshooting Other changes FeaturesRevision history Navigation Your new IP SoftphoneNortel preferred configurations RequirementsOnline help Related publicationsFeature overview Starting upSigning Screen layoutMaking a call Feature overview Receiving calls Placing calls on hold Hold and resume Hold and open another callCall Transfers MuteCall waiting Blind Transfer Select Transfer this callFeature overview Announced Transfer Click on Call then TransferFeature overview Quick Transfer List Creating a Quick Transfer ListFeature overview Click the Add button Quick Transfer List Transfers Contacts Creating ContactsFeature overview Viewing Contacts Dialling Contacts Conference Calls Selecting Add to ConferenceFeature overview Managing Conference Calls Removing Participants Disbanding Conferences Suspending a ConferenceVoicemail Settings VoicemailFeature overview Accessing Voicemail Video PhoneMaking a Video Call Receiving a Video Call Video ConferencingManaging Conference Calls Disbanding Conferences Suspending a Conference Configuration changes do not work Call Detail ReportingPage IP Softphone 3456 User Guide