Nortel Networks 3456, NN43080-100 manual Contents

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Contents

New in this release	5
Features 5
Other changes 5
Revision history 5

Welcome	6
Your new IP Softphone 3456 6
Requirements 7
Online help 7
Nortel preferred configurations	7
Related publications 7

	Feature overview						8
	Starting up 8
	Signing in	9
	Screen layout		9
	Making a call		10
	Receiving calls		12
	Placing calls on hold				13
	Hold and resume				14
	Mute 15
	Call Transfers		15
	Blind Transfer			16
	Announced Transfer 18
	Quick Transfer List				20
	Contacts	24
	Creating Contacts				24
	Viewing Contacts				26
	Dialling Contacts				27
	Conference Calls			28
	Managing Conference Calls						30
	Disbanding Conferences					31
	Suspending a Conference						31
	Voicemail	32

			Nortel Communication Server 1000
				IP Softphone 3456 User Guide
					NN43080-100 01.02
					6.0	12 June 2009

Copyright © 2009 Nortel Networks

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Contents

IP Softphone 3456 User Guide Page Contents Troubleshooting Features Other changesRevision history Your new IP Softphone NavigationRelated publications Nortel preferred configurationsRequirements Online helpStarting up Feature overviewScreen layout SigningMaking a call Feature overview Receiving calls Placing calls on hold Hold and open another call Hold and resumeMute Call TransfersCall waiting Select Transfer this call Blind TransferFeature overview Click on Call then Transfer Announced TransferFeature overview Creating a Quick Transfer List Quick Transfer ListFeature overview Click the Add button Quick Transfer List Transfers Creating Contacts ContactsFeature overview Viewing Contacts Dialling Contacts Selecting Add to Conference Conference CallsFeature overview Managing Conference Calls Removing Participants Suspending a Conference Disbanding ConferencesVoicemail Voicemail SettingsFeature overview Video Phone Accessing VoicemailMaking a Video Call Video Conferencing Receiving a Video CallManaging Conference Calls Disbanding Conferences Suspending a Conference Call Detail Reporting Configuration changes do not workPage IP Softphone 3456 User Guide