Nortel Networks 3456, NN43080-100 manual Contents

Page 3

Contents

New in this release

5

Features 5

 

Other changes 5

 

Revision history 5

 

Welcome

6

Your new IP Softphone 3456 6

 

Requirements 7

 

Online help 7

 

Nortel preferred configurations

7

Related publications 7

 

 

Feature overview

 

8

 

Starting up 8

 

 

 

 

 

 

Signing in

9

 

 

 

 

 

 

Screen layout

9

 

 

 

 

 

Making a call

10

 

 

 

 

 

Receiving calls

12

 

 

 

 

Placing calls on hold

13

 

 

 

Hold and resume

14

 

 

 

Mute 15

 

 

 

 

 

 

 

Call Transfers

15

 

 

 

 

 

Blind Transfer

16

 

 

 

 

Announced Transfer 18

 

 

 

Quick Transfer List

20

 

 

 

Contacts

24

 

 

 

 

 

 

Creating Contacts

24

 

 

 

Viewing Contacts

26

 

 

 

Dialling Contacts

27

 

 

 

Conference Calls

28

 

 

 

Managing Conference Calls

30

 

Disbanding Conferences

31

 

Suspending a Conference

31

 

Voicemail

32

 

 

 

 

 

 

 

 

 

 

 

 

Nortel Communication Server 1000

 

 

 

 

IP Softphone 3456 User Guide

 

 

 

 

 

NN43080-100 01.02

 

 

 

 

 

6.0

12 June 2009

Copyright © 2009 Nortel Networks

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Contents IP Softphone 3456 User Guide Page Contents Troubleshooting Features Other changesRevision history Your new IP Softphone NavigationRelated publications Nortel preferred configurationsRequirements Online helpStarting up Feature overviewScreen layout SigningMaking a call Feature overview Receiving calls Placing calls on hold Hold and open another call Hold and resumeMute Call TransfersCall waiting Select Transfer this call Blind TransferFeature overview Click on Call then Transfer Announced TransferFeature overview Creating a Quick Transfer List Quick Transfer ListFeature overview Click the Add button Quick Transfer List Transfers Creating Contacts ContactsFeature overview Viewing Contacts Dialling Contacts Selecting Add to Conference Conference CallsFeature overview Managing Conference Calls Removing Participants Suspending a Conference Disbanding ConferencesVoicemail Voicemail SettingsFeature overview Video Phone Accessing VoicemailMaking a Video Call Video Conferencing Receiving a Video CallManaging Conference Calls Disbanding Conferences Suspending a Conference Call Detail Reporting Configuration changes do not workPage IP Softphone 3456 User Guide