Nortel Networks NN43080-100, 3456 manual Blind Transfer, Select Transfer this call

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Feature overview

•Quick transfer – Pass the call straight to a number in your quick transfer list (more on this later in this section), or to your chosen Default quick transfer destination.

Each of these transfer methods are described in the following sections:

•Blind Transfer (page 16)

•Announced Transfer (page 18)

•Quick Transfer List (page 20)

Blind Transfer

A blind transfer is probably the easiest method of transfer available on the IP Softphone 3456 interface and is performed in the following way.

1Answer the call by clicking the button.

2During the call, press the drop-down menu button located just to the right

of the Default Transfer button (the transfer button only appears on phone display when an active call is in progress).

3Select Transfer this call.

Nortel Communication Server 1000

IP Softphone 3456 User Guide

NN43080-100 01.02

6.0 12 June 2009

Copyright © 2009 Nortel Networks

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Contents
IP Softphone 3456 User Guide Page Contents Troubleshooting Other changes FeaturesRevision history Navigation Your new IP SoftphoneNortel preferred configurations RequirementsOnline help Related publicationsFeature overview Starting upSigning Screen layoutMaking a call Feature overview Receiving calls Placing calls on hold Hold and resume Hold and open another callCall Transfers MuteCall waiting Blind Transfer Select Transfer this callFeature overview Announced Transfer Click on Call then TransferFeature overview Quick Transfer List Creating a Quick Transfer ListFeature overview Click the Add button Quick Transfer List Transfers Contacts Creating ContactsFeature overview Viewing Contacts Dialling Contacts Conference Calls Selecting Add to ConferenceFeature overview Managing Conference Calls Removing Participants Disbanding Conferences Suspending a ConferenceVoicemail Settings VoicemailFeature overview Accessing Voicemail Video PhoneMaking a Video Call Receiving a Video Call Video ConferencingManaging Conference Calls Disbanding Conferences Suspending a Conference Configuration changes do not work Call Detail ReportingPage IP Softphone 3456 User Guide