Nortel Networks NN43080-100, 3456 manual Hold and resume, Hold and open another call

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Feature overview

When a call is on hold, it is possible to make a second call by pressing the

Start another call button

.

Hold and resume

To place a call on hold, press the Hold button during the call. To resume the call, just press the Hold button again.

Hold and open another call

1 During a call, press the Start another Call button . A new dial tab opens in the interface window.

2 Dial the new recipient’s number.

3 Click the

button.

4To switch between calls, click on the tabs. Whenever you select a tab, all other calls are placed on hold.

5 To end a call with either party, click the

button.

Nortel Communication Server 1000

IP Softphone 3456 User Guide

NN43080-100 01.02

6.0 12 June 2009

Copyright © 2009 Nortel Networks

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Contents IP Softphone 3456 User Guide Page Contents Troubleshooting Revision history FeaturesOther changes Navigation Your new IP SoftphoneOnline help Nortel preferred configurationsRequirements Related publicationsFeature overview Starting upSigning Screen layoutMaking a call Feature overview Receiving calls Placing calls on hold Hold and resume Hold and open another callCall waiting MuteCall Transfers Blind Transfer Select Transfer this callFeature overview Announced Transfer Click on Call then TransferFeature overview Quick Transfer List Creating a Quick Transfer ListFeature overview Click the Add button Quick Transfer List Transfers Contacts Creating ContactsFeature overview Viewing Contacts Dialling Contacts Conference Calls Selecting Add to ConferenceFeature overview Managing Conference Calls Removing Participants Disbanding Conferences Suspending a ConferenceVoicemail Settings VoicemailFeature overview Accessing Voicemail Video PhoneMaking a Video Call Receiving a Video Call Video ConferencingManaging Conference Calls Disbanding Conferences Suspending a Conference Configuration changes do not work Call Detail ReportingPage IP Softphone 3456 User Guide