Nortel Networks 3100 manual Placing Calls, Call modes, Direct Outbound mode

Advanced functions

Note: To locate a friend, you require a first name or a last name. You cannot locate friends that have only a display name.

Placing Calls

Your enterprise telephone system manages all calls that you place on the MCC 3100. You can quickly and easily call your co-workers either by selecting them from a friends list or by dialing their extension number. As well, one number is associated with all of your outbound calls, regardless of your actual location. At various times of the day, you can use the MCC 3100 to initiate calls from your desktop telephone, mobile telephone, or home telephone, but the people you call always see the same number.

Important Notice:

Users are advised to select and use headsets which are designed to reduce excessive sound pressure levels or acoustic shocks. Users should check that their headsets do meet their respective National or International Acoustic and Safety requirements.

Call modes

How the system handles calls depends on your MCC 3100 system configuration. An Outgoing Call Service DN is mandatory for MCC 3100 call features.

Direct Outbound mode

In Direct Outbound mode, you can initiate calls directly from your device to other parties through the enterprise telephony system. See “Direct outbound mode” on page 50.

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