BT Studio 3500 manual Base or handset does not ring, Keypad does not seem to work

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8474 Studio 3500 UG Iss2 [2] 25/10/07 16:37 Page 51

BT Studio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999

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Base or handset does not ring

•Check that the ringer volume has not been set too low or Off, see page 39 and 44.

Keypad does not seem to work

•Check that the keypad lock is not on, see page 18.

•Try removing the batteries and putting them back again.

Incoming caller’s number is not displayed even though you have Caller Display

•Caller has to allow their number to be sent. It has been withheld or is unavailable.

Answering machine will not record new messages

•Is the recording memory full? Play and delete messages, see pages 28-29.

•Is the OGM set to Answer Only? Change the OGM to Answer & Record, see page 33.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Contents BT Studio SectionWelcome… Need help? This guide Getting started Using the phonebookHandset settings Location Setting up the base and handsetSignal strength Getting startedTalk/Standby time Battery low warningBT Studio 3500 multipack users only Battery performanceSet the answering machine day and time using the handset Your BT Studio 3500 is now ready for use Check the current day and time settingHandset buttons Getting to know your phoneHandset number Current time Battery charge level Range indicatorStandby screen Handset display iconsUsing the menu Menu mapQuick exit a menu Answering machine base and charger Using your phone Adjusting the earpiece volume RedialSecrecy Display the name or number Delete a number from the redial listDelete the entire redial list Copy a redial number to the phonebookFind / Paging Keypad lockUsing the phonebook Add an entry to the phonebookEntering names Edit an entry Dial from the phonebookDelete an entry Internal callsIf the other handset user does not answer Make an internal callReceive an internal call Transfer an external callWay call Caller information Caller Display & the Calls listCaller Display Calls listDial a number in the Calls list View the Calls listDelete the entire Calls list Copy a number to the phonebookTo check current day Using the answering machineSwitch the answering machine on/off Time settingListening to your messages Using the answering machineHandset to your ear to hear the messages Adjust the speaker volumeAnswer and Record Outgoing messages OGMsAnswer Only Record your own OGMCheck your current OGM Re-instate the pre-recorded OGM Select the OGMTime saver Answer delayCall screening Record a memoRemote access Memory fullOperating your answering machine from another phone Using the answering machine Check security code Set the security PIN codeHandset settings Handset ringer volumeHandset ringer melody Your language options are Handset nameLanguage Keypad beep on/offBattery low warning beep on/off Out of range warning beep on/offKeypad lock via the menu Auto answer Set the dateSet the time To silence the alarm Set the alarmBase settings Base ringer volumeBase ringer melody Change base PIN code Dial modeReset Emergency defaultDefault settings Please note Additional handsets and basesNaming additional handsets Register a different make of handset to yourBT Studio 3500 base Selecting a baseDe-register a handset Icon flashing HelpNo display No dial toneBase or handset does not ring Keypad does not seem to workAnswering machine will not record new messages General information SafetyProduct disposal instructions Guarantee TTE Ofﬁces worldwide