Avaya 518-456-161 Form B Instructions for System Configuration Lines, Automated Answer Options

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PARTNER® Advanced Communications System

Form B: Instructions for System Configuration: Lines

COLUMN 2: DESIRED TELEPHONE NUMBERS:

Write in the telephone numbers assigned to each line. Please list the lines that will be used by multiple extensions first, then list dedicated and/ or personal lines.

COLUMN 3: ANSWERING OPTION

In this space, write in the abbreviation from the list below that indicates how incoming calls to each line will be answered. In most cases, some form of automated answering option will be selected. NOTE: To avoid confusing caller, it is recommended that only one type of automated answer option be used to handle incoming calls throughout the system.

Automated Answer Options:

AA

Automated Attendant

Automated system answers and routes calls. Must be purchased separately.

 

 

 

DXD

Direct Extension Dialing

Allows caller to dial extensions without waiting for the receptionist. Available with ACS

 

 

R2.0 or later. DXD is not used on T1 lines with DID service.

 

 

 

ASA

Automatic System Answer

Plays a recorded message then either places the call on hold, disconnects the call or

 

 

continues to ring available extensions. Available with ACS R2.0 or later. ASA is not

 

 

used on T1 lines with DID service.

 

 

 

Hunt

Hunt Group

Sends calls simultaneously to a group of extensions. Up to 4 calling groups can be

 

 

programmed in the system.

 

 

 

VMS-AA

Automated Attendant Service

This is system-wide voicemail service. If the receptionist does not answer an incoming

 

of PARTNER Messaging,

call, VMS-AA lets the caller select an extension or route.

 

PARTNER MAIL, or

 

 

PARTNER MAIL VS

 

 

 

 

VMS-MAIL

Voicemail on a personal line

PARTNER Messaging, PARTNER MAIL, PARTNER MAIL VS, or PARTNER Voice

 

 

Messaging PC Card must be purchased separately.

 

 

 

Other Options:

LIVE

Human Operator

If all calls to a specific line will always be answered by a human operator, write in LIVE.

 

 

 

AUX

Auxiliary Equipment

If all calls will always be answered by a piece of auxiliary equipment, such as a fax

 

 

machine, write in AUX.

 

 

 

DID

Direct Inward Dialing on a T1

Routes the incoming call on a T1 channel directly to the appropriate extension based on

 

channel

the DID mapping table you program. Requires a T1 line and Direct Inward Dialing with

 

 

E&M signaling from your Service Provider. Available with ACS R6.0 or later.

 

 

 

Form B: Instructions for System Configuration: Lines

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Contents Partner Federal Communications Commission Statement Obtaining Products Page Internet Security-Related Issues General InformationPage Table of Contents Partner Advanced Communications System Table of Contents TOC Form A-Customer Information List in order of priorityService Verification Form a Instructions for Customer InformationForm B-System Configuration Lines Equipment CallForm B Instructions for System Configuration Lines Automated Answer OptionsOther Options Column Form C-Extension Settings EXT413 Form C1-Extension Settings Worksheet May be used if Ext. Display is checked on Form CCharacter Codes Letters Numbers Form C Instructions for Extensions Settings Column 7 Button Features Form C-Extension Settings Feature Descriptions Feature DescriptionsCalling activity at the destination extension Feature Descriptions Last Number Feature Descriptions Form D-Auxiliary Equipment Form D Instructions for Auxiliary Equipment Form E-System Configuration Default Settings Question 1 Lines PER Extension Forms F1-F5 System Configuration Lists Form F1-System Speed Dial Form F1 System Speed Dial Supplemental Instructions General GuidelinesTelephone Number Form F2a-Disallowed Lists Disallowed Phone Number Lists #404Form F2b-Allowed Lists Allowed Phone Number Lists #407Disallowed Phone Number Lists #404 Allowed Phone Number Lists #407Form F3-Hunt Groups Hunt Group Extensions #505Form F3 Instructions for Identifying Hunt Group Assignments Hunt Group Extensions 1-6 #505VMS Only Hunt Group Forced Account Code List #409 Form F4-Forced Account CodeForced Account Code List #409 Form F4 Instructions for Forced Account CodesForm F5-Customized Extensions/Pool Access Restrictions Write line numbers or pool accessForm F5-Customized Extensions/Pool Access Restrictions Form F5 Instructions for Pool Access Restrictions Pool Access Restriction #315Outgoing Call Restriction #401 Partner ACS 1600 DSL Module Planning Checklist Sdsl activation date1Set Sdsl speed VPI1 IP address of Notified DHCP3 NAT3 Partner Advanced Communications System Worksheet for extended values Partner ACS T1 Module Planning Forms Form G1-T1 Module Parameters Form G1 Instructions for T1 Module Parameters Form G2-T1 Module Line Settings Form G2 Instructions for T1 Module Line Settings Form G3-Direct Inward Dialing did Form G3 Instructions for Direct Inward Dialing did Form G4-Direct Inward Dialing did Mapping Table Did Mapping TableDid Number Column Appendix a Security Notification and Checklist Avaya IncPage Partner ACS 1600 DSL Module Security Checklist System AdministrationData Network Access Security Router Configuration Storage
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