Avaya 4400, 6400, 4600 manual Hold, Park & Transfer, Parking Calls

Page 16

Hold, Park & Transfer

Page 16

 

 

Hold, Park & Transfer

Parking Calls

You can park a call or several calls. You are then free to make and receive other calls. You can also arrange for the parked call to be retrieved by another extension.

Note that the system only allows calls to be parked for a short while before reconnecting them, the default setting is 5 minutes.

When you park a call it is given number based on your extension number followed by 0. If you now park another call that is given your extension number followed by 1. If you inform another extension of the number given to a parked call, they can then unpark that call (see below).

4406D+, 4606D+ and TransTalk® MDW 9040 users can use the shortcode or a programmed button for this operation.

To park a call:

1.During a call, press Menu .

2.Using the and keys, display and then select CPark (This feature can also be set under a DSS key, see page 22). The caller is parked and your phone displays a P as a reminder.

or

1.During a call, press Menu twice.

2.Select Func and then select CPark. The caller is parked and your phone displays a P as a reminder.

To retrieve the parked call at your extension:

1.Press Menu .

2.Using the and keys, display and then select CPark.

3.The display shows the parked calls as your extension number plus a number for the order in which it was parked. For example, for extension 206, the first parked call is 2060, the next parked call is 2061.

4.Select the call to unpark.

or

1.Press Menu twice.

2.Select Func and then select CPark.

3.The display shows the parked calls as your extension number plus a number for the order in which it was parked. For example, for extension 206, the first parked call is 2060, the next parked call is 2061.

4.Select the call to unpark.

To retrieve a parked call at another extension:

1.At any extension on the system, dial *38*N# where N is the number that was assigned to the parked call (usually the parking extension number followed by 0) of the parked call.

•For example: To unpark the first call parked by 206, dial *38*2060#.

To display parked calls:

1.A P on your display indicates that you have a parked call.

2.Press Menu twice.

3.Select HC&P (held, conference and parked).

4.The above Parks indicates that there are parked calls. Select Parks.

5.The displays show the parked calls using the number assigned to each parked call.

6.To unpark a particular call, press the display key under the parked call.

4400, 4600, 6400 & TransTalk MDW 9040 Telephones

Page 16

IP Office

40DHB0002USAL - Issue 6 (04/25/2003)

Page 15 Page 17
Image 16
Page 15 Page 17
Contents IP Office Contents 4400, 4600 and 6400 Telephones IntroductionTransTalk MDW Phone Key Symbols Display Making Calls Using the DirectoryMake a Call Make a Page Call RedialLeave a Message Arrange a Callback Leave a Message in VoicemailTo set a callback during a call To arrange a callback without making a callAnswering Calls Answer a CallInternal Auto-Answer Direct PickupAnswering a Page Call Answering a Message IndicatorTo answer a message indication Other Call Controls Account CodesRecording a Call Handsfree OperationDrop a Call Mute a CallDisplay the Call History To drop a callConferencing Calls To add another caller to a call or conferenceTo drop a caller from a conference To display calls in a conferenceDiverting Calls Switch Divert OnCall Forwarding Setting Absence Text To switch send all calls on/offSend All Calls Do Not Disturb To set your absence textHold, Park & Transfer Parking CallsHolding Calls Transfer a CallTo display held calls To transfer a callCall Timer Phone ControlsLabeling Softkey Functions Display the Date and TimeChanging the Volume Using HeadsetsDisplay Call Information Changing the Ringer SoundHot Desking Group Enable/DisableLock/Unlock the Phone Change the Extension Name Change the Login CodeChange the Phone Language DSS Key Functions OverviewStoring Abbreviated Dialing Under a DSS Key 4406D+, 4606D+ and TransTalk MDW 9040 TelephoneStoring User, Park Slot and Queue Numbers To add a function to a DSS key Programming Functions Against DSS KeysTo remove a function from a DSS key Functions System Features IntroductionMaking Calls Answering CallsCall Waiting Diverting CallsAt another extension At your own extensionDo Not Disturb VoicemailSystem Administrator Default Speed Dial and Feature CodesThis page is intentional blank Index Index
Related manuals
Manual 46 pages 26.08 Kb Manual 36 pages 7.23 Kb Manual 20 pages 17.35 Kb Manual 14 pages 36.58 Kb Manual 48 pages 37.63 Kb Manual 150 pages 31.67 Kb Manual 178 pages 15.35 Kb

6400, 4600, 4400 specifications

The Avaya 4600 series is a line of IP telephones designed for enterprise communication. Known for its robust features and reliability, the 4600 series has been widely adopted in various business environments, from small companies to large corporations.

One of the standout features of the Avaya 4600 series is its support for Voice over Internet Protocol (VoIP). This enables businesses to make voice calls over the internet, which can significantly reduce telecommunications costs. The integration of VoIP technology also allows for seamless communication across different locations, making it ideal for businesses with multiple branches or remote employees.

The design of the Avaya 4600 series phones is user-friendly, featuring a clear display and an intuitive interface. Users can easily navigate through various options, making calls, accessing voicemail, and managing contacts a straightforward task. Many models in the series include customizable soft keys, which allow individuals to tailor the phone's functions to their specific needs. This flexibility is crucial in environments where employees need to quickly adjust their communications settings.

Another key characteristic is the high-quality audio. The Avaya 4600 series incorporates advanced audio technologies that ensure clear and crisp sound quality during calls. This is essential for effective communication, particularly in large meetings or conference calls where clarity is vital.

The Avaya 4600 series also supports various network protocols, including Session Initiation Protocol (SIP), providing compatibility with a wide range of network infrastructures and allowing organizations to choose the system that best fits their needs. This versatility makes the 4600 series an appealing choice for businesses looking to future-proof their communication systems.

Security is a major consideration in any enterprise communication solution, and Avaya has incorporated features in the 4600 series to protect against unauthorized access and cyber threats. Encryption protocols help safeguard call data, ensuring that sensitive business information remains secure.

In terms of deployment, the Avaya 4600 series can be easily integrated into existing networks, as well as managed remotely, which simplifies the installation and maintenance process. This feature is particularly beneficial for large enterprises that require scalability across multiple locations.

Overall, the Avaya 4600 series combines advanced technology, user-friendly design, and comprehensive security measures to provide a reliable and effective communication solution for businesses. As enterprises continue to adapt to a rapidly changing communication landscape, the Avaya 4600 series remains a strong contender for organizations seeking to enhance their telecommunications infrastructure.
Top Page Image Contents