Avaya 6400, 4400, 4600 Call Waiting, Diverting Calls, At another extension, At your own extension

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System Features

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Call Waiting

Call Waiting tells you if another call arrives while you are already making a call by making providing call waiting tone. If you hear the Call Waiting signal, use HOLD to put the present caller on hold, press the Call Appearance button (of the alerting call) or HOLD again to connect to the alerting call.

To turn call waiting on use the code *15; to turn it off use *16.

Call Forwarding

Your calls can be forwarded to another extension or an external number either when you are away from your desk (on no answer), when your extension is busy, and all calls (for example when you go on holiday).

-To switch forward direct station (i.e. not Hunt Group) calls on dial *01, to switch it off dial *02.

-To switch forward on busy on dial *03, to switch it off dial *04.

-To switch forward on no answer on dial *05, to switch it off dial *06.

-To set the number to which your calls are forwarded dial *07*201#, forwarding to 201 in this example.

Note: Your System Administrator may have configured a forwarding number on your behalf; if so, by using the star code from your extension, you over-ride the configured number. Forwarding on No Answer is not effective if you are using voicemail.

Diverting Calls

You can divert your calls to another extension. In the examples below N is the extension to which you want your calls diverted. Note that, if you do not answer calls at the temporary extension, they are forwarded to your own voicemail or call forwarding number.

At another extension:

-*12*N# from the extension you are temporarily using.

-*13*N# to re-direct the calls back to your own extension, before you return to it.

At your own extension:

-*14*N# from your own extension.

-*14*# to cancel either feature from your own extension.

4400, 4600, 6400 & TransTalk MDW 9040 Telephones

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IP Office

40DHB0002USAL - Issue 6 (04/25/2003)

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Contents IP Office Contents Introduction 4400, 4600 and 6400 TelephonesTransTalk MDW Phone Key Symbols Display Using the Directory Making CallsMake a Call Redial Make a Page CallLeave a Message To arrange a callback without making a call Arrange a CallbackLeave a Message in Voicemail To set a callback during a callDirect Pickup Answering CallsAnswer a Call Internal Auto-AnswerAnswering a Message Indicator Answering a Page CallTo answer a message indication Handsfree Operation Other Call ControlsAccount Codes Recording a CallTo drop a call Drop a CallMute a Call Display the Call HistoryTo display calls in a conference Conferencing CallsTo add another caller to a call or conference To drop a caller from a conferenceSwitch Divert On Diverting CallsCall Forwarding To set your absence text Setting Absence TextTo switch send all calls on/off Send All Calls Do Not DisturbParking Calls Hold, Park & TransferTo transfer a call Holding CallsTransfer a Call To display held callsDisplay the Date and Time Call TimerPhone Controls Labeling Softkey FunctionsChanging the Ringer Sound Changing the VolumeUsing Headsets Display Call InformationGroup Enable/Disable Hot DeskingLock/Unlock the Phone Change the Login Code Change the Extension NameChange the Phone Language 4406D+, 4606D+ and TransTalk MDW 9040 Telephone DSS Key FunctionsOverview Storing Abbreviated Dialing Under a DSS KeyStoring User, Park Slot and Queue Numbers Programming Functions Against DSS Keys To add a function to a DSS keyTo remove a function from a DSS key Functions Answering Calls System FeaturesIntroduction Making CallsAt your own extension Call WaitingDiverting Calls At another extensionVoicemail Do Not DisturbDefault Speed Dial and Feature Codes System AdministratorThis page is intentional blank Index Index
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6400, 4600, 4400 specifications

The Avaya 4600 series is a line of IP telephones designed for enterprise communication. Known for its robust features and reliability, the 4600 series has been widely adopted in various business environments, from small companies to large corporations.

One of the standout features of the Avaya 4600 series is its support for Voice over Internet Protocol (VoIP). This enables businesses to make voice calls over the internet, which can significantly reduce telecommunications costs. The integration of VoIP technology also allows for seamless communication across different locations, making it ideal for businesses with multiple branches or remote employees.

The design of the Avaya 4600 series phones is user-friendly, featuring a clear display and an intuitive interface. Users can easily navigate through various options, making calls, accessing voicemail, and managing contacts a straightforward task. Many models in the series include customizable soft keys, which allow individuals to tailor the phone's functions to their specific needs. This flexibility is crucial in environments where employees need to quickly adjust their communications settings.

Another key characteristic is the high-quality audio. The Avaya 4600 series incorporates advanced audio technologies that ensure clear and crisp sound quality during calls. This is essential for effective communication, particularly in large meetings or conference calls where clarity is vital.

The Avaya 4600 series also supports various network protocols, including Session Initiation Protocol (SIP), providing compatibility with a wide range of network infrastructures and allowing organizations to choose the system that best fits their needs. This versatility makes the 4600 series an appealing choice for businesses looking to future-proof their communication systems.

Security is a major consideration in any enterprise communication solution, and Avaya has incorporated features in the 4600 series to protect against unauthorized access and cyber threats. Encryption protocols help safeguard call data, ensuring that sensitive business information remains secure.

In terms of deployment, the Avaya 4600 series can be easily integrated into existing networks, as well as managed remotely, which simplifies the installation and maintenance process. This feature is particularly beneficial for large enterprises that require scalability across multiple locations.

Overall, the Avaya 4600 series combines advanced technology, user-friendly design, and comprehensive security measures to provide a reliable and effective communication solution for businesses. As enterprises continue to adapt to a rapidly changing communication landscape, the Avaya 4600 series remains a strong contender for organizations seeking to enhance their telecommunications infrastructure.