The base station or handset does not ring
The ringer volume may be set too low or, at the base station, switched off. To adjust the ringer volume at the base station, see the user guide for that base station.
Handset beeps
Are the handset batteries low? You will hear a beep periodically.
If a base station name is flashing, you will hear four short beeps when you press the PHONE button. Check you are still in range of the base station.
Buzzing noise on my radio, TV, answering machine or computer
Diverse is too close, causing interference. Move it at least 1 metre away.
The radio signals from the handset to base station can cause unpleasant interference for people with hearing aids.
If you are still experiencing difficulty, please call the Diverse Helpline on 0845 790 8070.
Technical information
Environment
Your Diverse 2011 should be kept free of dust, moisture, high temperature, vibration and should not be exposed to direct sunlight. Do not stand it on carpets or other surfaces which generate fibres or place it in locations which prevent the free flow of air over its surfaces.
Range
The maximum range for the Diverse 2011 is up to 300m outdoors and up to 50m indoors. These figures are based on an ideal environment and will vary depending on your particular site. BT accepts no responsibility for the actual range achieved in a less perfect environment.
Warning
The apparatus is only designed to be operated in a normal office or domestic environment where the relative humidity does not exceed 75%. It should not be used in bathrooms.
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