Specifying TOUCH-TONE or Rotary Dialing

SPECIFYING TOUCH-TONE OR ROTARY DIALING

When you specify Touch-Tone or rotary signaling at the administrator/attendant con- sole, you are simply telling the MERLIN system what kind of lines you have. When your system is installed, all lines are set to Touch-Tone, so if some of your lines are rotary, you will need to change them. If you don’t know what type of lines you have, call your telephone company.

Follow these steps to specify Touch-Tone or rotary dialing:

1.If you have not already done so, set the administrator/attendant console for system administration by following the boxed instructions on page 25.

2.Touch the button labeled Tone/Pulse.

●The green light beside the button stops flashing and remains steadily lit.

3.One by one, touch the line buttons for each line in your system until the green light beside it shows the appropriate code. Each successive touch gives you one of these codes:

STEADY GREEN ON = Touch-Tone signaling

GREEN OFF = Rotary signaling

4.If you have no further system administration to do, slide the T/P switch of the ad- ministrator/attendant console to the center position and set switch A on the Pro cessor Module to Attendant (up) to return to the normal operation. Otherwise, con- tinue to administer your system.

CREATING A LINE POOL

If your system will have a line pool, you can designate the lines that are to be part of the pool. Whenever you turn on the power to your control unit with switch F set to Pooled, the system automatically assigns all your lines to the pool, so if you have lines you do not want to be part of the pool, you must remove them. The system also assigns the pool to all the voice terminals in your business automatically, and you must assign any lines in addition to the pool to the individual voice terminals that should have them. (See "ASSIGNING INDIVIDUAL LINES AND CALL RESTRIC- TIONS TO VOICE TERMINALS," page 27.) Also, if you add new lines to your system after the pool has been established, you have to assign to the pool any of them that you want to be included.

Here are some tips that may help you decide which lines should be in your line pool:

●Do not mix different types of lines in the pool. For example, don’t put both regular telephone company lines and a WATS line in the pool. All the lines in the pool must be interchangeable, since people cannot tell which lines they are on when they use the pool.

●Assign the type of line most commonly used throughout your business to the pool. Usually these will be regular telephone company lines, but sometimes they will not. For example, if most of the calling in your business is long distance, you may want to compose the pool of your WATS lines instead.

●The number of lines available for the pool is affected by the number of lines you must reserve for personal or special-purpose use. For example, if you have ten outside lines, and two people need personal lines, there are eight lines left for the pool.