AT&T 3070, 1030 manual ADMINISTRATOR/ATTENDANT Console

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calls coming in on any line other than these three cannot be answered on or transferred to a 5-button voice terminal. Before doing any administration on a square system, see “SPECIAL INFORMATION ABOUT SQUARE SYSTEMS," page 38, for more information.

THE ADMINISTRATOR/ATTENDANT CONSOLE

The administrator/attendant console is a dual-purpose voice terminal and is different from all others in the MERLIN system. It is always the Intercom 10 voice terminal, and under ordinary day-today operating conditions, it functions as your primary at- tendant console. In addition, it serves a unique administrative purpose — you use it to administer the lines on the voice terminals throughout your business. Administering lines means giving the system information about which lines should appear on each voice terminal and how the lines should work (for example, whether they are Touch- Tone or rotary, or part of a line pool). To put the administrator/attendant console into administration mode so you can use it in this way, you simply set a switch on the control unit and another switch on the console itself. After doing this, you insert a special set of administration mode button labels (see the Appendix) into the console itself, so you know which buttons to touch when you administer lines.

The system automatically configures the administrator/attendant console for square operation; that is, all lines appear on it separately, even though your system may have a line pool. Because it is essential that you be able to see what is happening on individual lines when you administer them, only a 34-button deluxe model voice ter- minal is practical for your administrator/attendant console. The 34-button deluxe model voice terminal has lights beside each button to give you information about lines, while the standard model does not.

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Contents Merlin Page Table of Contents Available Features Merlin System Features Fixed Features Feature Description BenefitsDrop SpeakerHold Message Intercom-RingIntercom-Voice RecallSend Message TransferCustom Features Custom Features Custom Features Custom Features Optional Features and Equipment Merlin systemOptional Features and Equipment Optional Features and Equipment About Pooled Systems Important Information for AdministratorsArranging Your Outside Lines Pooled or Square About Square SystemsADMINISTRATOR/ATTENDANT Console Customizing Your Merlin System Forms and Labels YOU NeedCustomizing Sequence At The Administrator/Attendant Console At The Control UnitAt Individual Voice Terminals Control Unit for Models 1030 Control Unit Setting Your Control Unit Administering Your System at Administrator/Attendant Console Specifying TOUCH-TONE or Rotary Dialing Creating a Line PoolLine Assignment Tips Call Restriction Tips Assigning LinesEstablishing Night Service Assigning Calling RestrictionsSetting a Voice Terminal to Program Mode Programming Voice Terminals For Office PrioritiesAssigning Line Ringing for Incoming Calls Assigning Cover Buttons Here are some suggestions for programming Cover buttonsAssigning AN Automatic Line Selection Sequence Custom Dial This Suggested Feature Information Button Label Assigning Features to Programmable ButtonsProgramming Codes for Custom Features Programming Voice Terminals For Personal PrioritiesUsing PAUSE, STOP, and Flash for Outside Auto Dial Buttons Page Programming Voice Announcement Disable Selecting a Personal RingSpecial Information About Attendant Consoles Special Information About Square Systems Appendix System Administration Diagrams and Forms Fig. A-5System Configuration FormFig. A-1 Fig. A-2 Fig. A-3 Button Deluxe Voice TerminalPage System Configuration Form Models 1030 System ConfigurationVoice Terminal Configuration Form Models 1030 Voice Terminal ConfigurationAdministration Mode Button Labels for Page Index
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