ADTRAN 7100 manual Table of Contents

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NetVanta 7100 Administrator’s Guide

Table of Contents

Frequently Asked Questions (FAQs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1. Accessing and Navigating the System Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Accessing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Minimum Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Physical Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting Using a Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Navigating the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2. Managing Phone Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Adding a New Phone to the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Create a New User Account in the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Connect the Phones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Editing an Existing Phone Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Email and Caller ID Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Current Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Call Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Deleting a Phone User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Setting and Changing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

3. Modifying Existing Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Resetting a Phone to Factory Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Customizing Phones and User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Call Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Contact Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Speed Dial, Line keys and Button Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Button Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Display Status Group (Busy Lamp Field) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Customizing the Expansion Module Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Replacing an Existing Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Rebooting a Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

4. Configuring Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Resetting Voicemail Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Enabling Email Notification of Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Updating Voicemail Permission (Class of Service) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Reviewing Voicemail Storage Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

5. Configuring the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

61200796L1-31A

Copyright © 2007 ADTRAN, Inc.

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Contents NetVanta 7100 Administrator’s Guide Conventions Frequently Asked Questions FAQs Copyright 2007 ADTRAN, Inc Table of Contents Maintaining and Troubleshooting List of Figures List of Figures NetVanta 7100 Administrator’s Guide List of Tables List of Tables NetVanta 7100 Administrator’s Guide Accessing and Navigating the System Menus Factory Defaults Accessing the SystemEthernet Interfaces Port 1 to Vlan 1 Native Vlan for dataPhysical Connection Minimum ConfigurationConnecting Using a Web Browser Accessing the AOS Web-based GUI System Summary Menu Options Navigating the MenusGetting Started Menu Getting StartedCopyright 2007 ADTRAN, Inc Managing Phone Accounts Navigate to the Voice Stations User Accounts menu Adding a New Phone to the SystemCreate a New User Account in the System Phone Idle Display Connect the PhonesEditing an Existing Phone Account Edit User SettingsEdit IP Phone Configuration User Config Tab Menu Email and Caller ID SettingsSetting Description and Options User Config Tab OptionsForward Disconnect Delay Forward Disconnect BatteryCurrent Settings Call Coverage Voicemail Deleting a Phone User AccountNetVanta Extension Deleting a User Account Setting and Changing PasswordsSelect Apply to save the new password Modifying Existing Phones Call Lists Resetting a Phone to Factory DefaultCustomizing Phones and User Preferences Searching for a Particular Contact Contact DirectoryAdding or Editing a Contact Speed Dial, Line keys and Button Maps Navigate to the Voice Stations IP Phone Configs screenLine Keys Changing a Speed Dial Line Key AssignmentPhone Configurations Tab Menu Button Map Secondary Line ConfigurationCustomizing the Expansion Module Buttons Display Status Group Busy Lamp FieldStatus Groups Busy Lamp Field/DSS Phone Display Change Phone MAC Address/Model dialog box Navigate to the Voice Stations IP Phone Configs menuReplacing an Existing Phone Reboot Phone Key Combinations Rebooting a PhoneConfiguring Voicemail Navigate to the Voice Stations User Accounts screen Resetting Voicemail PasswordVM Settings Select Apply to accept the new setting Set a VM Notification Schedule Enabling Email Notification of Voicemail MessagesConfiguring Voicemail NetVanta 7100 Administrator’s Guide Set or Edit a Notification Email Address Set the Primary and Secondary Email Notification addresses Navigate to the Voice Applications Voicemail Settings menu Updating Voicemail Permission Class of ServiceSetting Descriptions and Options Max Time Per Greeting Voicemail Class of Service OptionsMax Time For All GreetingsNetVanta 7100 Administrator’s Guide Configuring Voicemail Reviewing Voicemail Storage Limits Configuring the System Setting the System Time and Date Set Time and Date Menu Auto Attendants Menu Creating a New Auto AttendantCreate New Menu Prompt Prompt Text box Settings Descriptions and Options Extension To CallCreating New Audio Prompts File NameDigit Actions Tab Menu Navigate to the Voice Applications Auto Attendants menu Modifying Auto Attendant GreetingsModify an Existing Menu Prompt Modify an Existing Audio Prompt DBN Directory Menu Dial By Name DirectoryEnter the alias for the member and select Apply Add New Directory Alias Entry Menu Auto Attendant Ring Group Example Adding Users to Ring GroupsRound-robin fashion Ring Group Type OptionsEdit Ring Group Menu Add Members to Ring Group Menu Logging into and out of Ring GroupsOperator Group Type Options Adding Users to the Operator GroupAdd Members to Operator Group Menu Logging into and out of the Operator GroupAdding a System Speed Dial Number Navigate to the Voice Applications Status Groups menu Setting Up Status GroupsConfiguring the System NetVanta 7100 Administrator’s Guide Maintaining and Troubleshooting Utilities Configuration Menu Saving Configuration ChangesChecking the Port Status Troubleshooting Voice TrunksTrunk Groups Menu Review the Trunk Group ConfigurationEdit Trunk Group Menu Classes of Service Menu Troubleshooting Classes of ServiceModify Class of Service Menu ADTRAN/Polycom IP Phone Troubleshooting PhonesSpecial Prefix Spre Codes Spre Codes List Description Spre Command 61200796L1-31A Copyright 2007 ADTRAN, Inc Copyright 2007 ADTRAN, Inc