ADTRAN 7100 manual Troubleshooting Classes of Service, Classes of Service Menu

Page 80

Maintaining and Troubleshooting

NetVanta 7100 Administrator’s Guide

 

 

Troubleshooting Classes of Service

A Class of Service (CoS) defines a set of user permissions. Each user is assigned to a defined CoS which determines the call types and call actions (such as conferencing, overhead paging, etc.) they are allowed to perform from their phone. If a user or a group of users is not able to execute certain call types and/or call actions, examine the CoS setting.

1.Navigate to the Voice > System Setup > Classes of Service menu and select the CoS assigned to the user(s). In this example we will examine the normal users CoS by selecting the blue hyperlink.

Figure 64. Classes of Service Menu

80

Copyright © 2007 ADTRAN, Inc.

61200796L1-31A

Image 80
Contents NetVanta 7100 Administrator’s Guide Conventions Frequently Asked Questions FAQs Copyright 2007 ADTRAN, Inc Table of Contents Maintaining and Troubleshooting List of Figures List of Figures NetVanta 7100 Administrator’s Guide List of Tables List of Tables NetVanta 7100 Administrator’s Guide Accessing and Navigating the System Menus Accessing the System Factory DefaultsEthernet Interfaces Port 1 to Vlan 1 Native Vlan for dataPhysical Connection Minimum ConfigurationConnecting Using a Web Browser Accessing the AOS Web-based GUI System Summary Menu Navigating the Menus OptionsGetting Started Getting Started MenuCopyright 2007 ADTRAN, Inc Managing Phone Accounts Navigate to the Voice Stations User Accounts menu Adding a New Phone to the SystemCreate a New User Account in the System Connect the Phones Phone Idle DisplayEdit User Settings Editing an Existing Phone AccountEdit IP Phone Configuration Email and Caller ID Settings User Config Tab MenuUser Config Tab Options Setting Description and OptionsForward Disconnect Delay Forward Disconnect BatteryCurrent Settings Call Coverage Voicemail Deleting a Phone User AccountNetVanta Extension Setting and Changing Passwords Deleting a User AccountSelect Apply to save the new password Modifying Existing Phones Call Lists Resetting a Phone to Factory DefaultCustomizing Phones and User Preferences Searching for a Particular Contact Contact DirectoryAdding or Editing a Contact Navigate to the Voice Stations IP Phone Configs screen Speed Dial, Line keys and Button MapsLine Keys Changing a Speed Dial Line Key AssignmentPhone Configurations Tab Menu Secondary Line Configuration Button MapDisplay Status Group Busy Lamp Field Customizing the Expansion Module ButtonsStatus Groups Busy Lamp Field/DSS Phone Display Change Phone MAC Address/Model dialog box Navigate to the Voice Stations IP Phone Configs menuReplacing an Existing Phone Rebooting a Phone Reboot Phone Key CombinationsConfiguring Voicemail Resetting Voicemail Password Navigate to the Voice Stations User Accounts screenVM Settings Select Apply to accept the new setting Enabling Email Notification of Voicemail Messages Set a VM Notification ScheduleConfiguring Voicemail NetVanta 7100 Administrator’s Guide Set or Edit a Notification Email Address Set the Primary and Secondary Email Notification addresses Updating Voicemail Permission Class of Service Navigate to the Voice Applications Voicemail Settings menuVoicemail Class of Service Options Setting Descriptions and Options Max Time Per GreetingMax Time For All GreetingsNetVanta 7100 Administrator’s Guide Configuring Voicemail Reviewing Voicemail Storage Limits Configuring the System Setting the System Time and Date Set Time and Date Menu Creating a New Auto Attendant Auto Attendants MenuCreate New Menu Prompt Settings Descriptions and Options Extension To Call Prompt Text boxCreating New Audio Prompts File NameDigit Actions Tab Menu Modifying Auto Attendant Greetings Navigate to the Voice Applications Auto Attendants menuModify an Existing Menu Prompt Modify an Existing Audio Prompt Dial By Name Directory DBN Directory MenuEnter the alias for the member and select Apply Add New Directory Alias Entry Menu Adding Users to Ring Groups Auto Attendant Ring Group ExampleRing Group Type Options Round-robin fashionEdit Ring Group Menu Logging into and out of Ring Groups Add Members to Ring Group MenuAdding Users to the Operator Group Operator Group Type OptionsLogging into and out of the Operator Group Add Members to Operator Group MenuAdding a System Speed Dial Number Setting Up Status Groups Navigate to the Voice Applications Status Groups menuConfiguring the System NetVanta 7100 Administrator’s Guide Maintaining and Troubleshooting Saving Configuration Changes Utilities Configuration MenuTroubleshooting Voice Trunks Checking the Port StatusReview the Trunk Group Configuration Trunk Groups MenuEdit Trunk Group Menu Troubleshooting Classes of Service Classes of Service MenuModify Class of Service Menu Troubleshooting Phones ADTRAN/Polycom IP PhoneSpecial Prefix Spre Codes Spre Codes List Description Spre Command 61200796L1-31A Copyright 2007 ADTRAN, Inc Copyright 2007 ADTRAN, Inc

7100 specifications

The ADTRAN 7100 is a versatile and powerful network device designed to meet the ever-evolving demands of modern telecommunications. Positioned at the forefront of network management solutions, the 7100 series offers a comprehensive feature set that enhances both performance and reliability, making it ideal for businesses and service providers alike.

One of the main features of the ADTRAN 7100 is its support for advanced VoIP (Voice over Internet Protocol) capabilities, enabling seamless integration of voice services over existing data networks. This is particularly beneficial for organizations looking to consolidate their communication infrastructure, as it provides cost savings and simplifies management. The device also supports multiple voice codecs, ensuring high-quality calls regardless of network conditions.

In terms of connectivity, the ADTRAN 7100 is designed with flexibility in mind. It offers a range of interfaces, including Ethernet and T1/E1 options, accommodating various deployment scenarios. This adaptability allows service providers to support a diverse array of customer environments, from small businesses to larger enterprises, without the need for extensive hardware changes.

The ADTRAN 7100 is built on robust technologies that prioritize security and scalability. Equipped with advanced security features, including firewall capabilities and VPN support, the device ensures that sensitive data is protected while in transit. Additionally, the 7100 is designed to scale effortlessly, accommodating growing network demands without compromising performance.

For ease of management, the ADTRAN 7100 comes with a user-friendly web interface and supports SNMP (Simple Network Management Protocol), allowing IT administrators to monitor and control the device remotely. This functionality is critical for organizations that need to maintain operational efficiency without dedicated on-site personnel.

Furthermore, the ADTRAN 7100 is optimized for high availability and reliability. With options for redundant power supplies and failover capabilities, it minimizes downtime, ensuring that critical services continue uninterrupted in the event of hardware failure.

In conclusion, the ADTRAN 7100 series stands out with its feature-rich design, providing advanced VoIP capabilities, versatile connectivity options, strong security, scalability, and efficient management tools. It represents a valuable investment for any organization seeking to enhance its networking capabilities while ensuring future scalability and reliability in an increasingly digital landscape.