HTC Andes, PDA PHONE II service manual -A.Data Retention related problem

Page 65

(4)Check the IrDA window whether it is broken or cracked. Replace Front Bezel if necessary.

(5)Replace Main Board if necessary.

(6)Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.

6AData Retention related problem

(1)Back up battery is rechargeable, to retention purpose when main battery power is used up or when changing the main battery, Make sure to charge the unit if not use for a while.

(2)Data introduced by User might be lost when Battery has drained completely.

(3)Ask user to charge the Main Unit when latest warning message pops up.

(4)Ask users to back up their data to the PC or SD card when expect stop using the unit for long period of time, for example, more than one week.

(5)Charge the Main Unit and check if data looses even the Battery pack is charged or at least The unit still can be powered on without AC Adapter.

(6)Check whether AC Adapter is functioning properly.

(7)Check whether the condition of Battery Charging status is correct.

(8)Check the appearance of Battery Pack.

(9)Replace Battery Pack if necessary

(10)Replace Main Board if necessary.

(11)Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.

7ABattery Pack does not start

(1)Make sure the Battery lock is closed properly. Data introduced by User might be lost when Battery has drained completely.

(2)Connect to the AC Adapter and see if it takes charge. Also check AC Adapter condition.

(3)Ask users to back up their data to the PC or SD card when expect stop using the unit for long period of time, for example, more than one week.

(4)Charge the Main Unit and check if data looses even the Battery pack is charged or at least The unit still can be powered on without AC Adapter.

(5)Check whether AC Adapter is functioning properly.

HTC confidential

© 2001, HTC Corporation. All rights reserved.

TOTAL 77 CONT.ON. 66 PAGE NO. 65

Image 65
Contents For PDA Phone Andes APP´D Table of contents 4END Contains IntroductionGSM/GPRS Functional Block Specification of AC Adapter400MHz GPRS/GSMTotal 77 CONT.ON page no Total 77 CONT.ON page no TTE System Block Diagram Labeling Main unit Regulatory label on the rear housing of main unitTBD Label example01 ~ Servicing Tools PDA Phone Assembling and DisassemblingTotal 77 CONT.ON page no Total 77 CONT.ON page no Total 77 CONT.ON page no Use tweezers to remove the Vibrator 72H00401-00 Total 77 CONT.ON page no Gasket on shielding cover MB Pre-assembly72H00411-00 Black poron of Send/End buttonPN of this poron is 76H00483-00 Black poron for volume buttonTotal 77 CONT.ON page no Total 77 CONT.ON page no N72H00338-00 Antenna Assembly72H00339-00 77H00083-00 Warranty Seal Security LabelFIX Antenna Cover Test Camera Replacement assemby Pad Connector, Back up battery replacementList of Test Jigs Problem DiagnosticsClean Talk Time Diagnostic ProgramStop on fail How to select test itemChecksum Refurbishment Total 77 CONT.ON page no To Main battery To PC Com Port Voltage 2.5 Criteria for Eeprom Block 1 Status B1. Requirement B2. ProcedureCriteria on running Run Down Test Program Capacity ≧ 50 %Fixture requirement Current consumption measurementReady for testing Unit is turn off and no display Bright dots Single dotsSingle Dark dotsAll allowable defect dots Or lints Power Off statusForeign Scratch Scratch, Object11.1RF Test Requirement 11.RFGSM 900 Transmitter Test RF Antenna Test SpecRF Antenna Spec DCS 1800 Receiver Test OS Upgrade and GSM code Upgrade Execute RUU Next Total 77 CONT.ON page no Done Execute MTTY.exe and set into USB Port Following is the complete procedure for SD reflashSerial V1.02 Following display will be shown on PC display … Then press ENTER, following display will be shown 100% Checksum is OK HTC confidential SD Download Sections=3 Press Power To Flash…… Once it is Done, display will show Classification of Non-Conformity -A.Touch Panel Does Not Respond to Screen Tap Troubleshooting & Repair-B.Buttons Do Not Respond -A.SD Card cannot be used -A.Data Retention related problem -B.Battery discharges quickly even after fully charged -A.No Recorded Sound or Distorted sound Exploded Diagrams & Spare part list Spare part list Spare Part List with Picture 72H00339-00 75H00313-00 Customer, Retailer Misjudgment AppendixHTC confidential FTP Repair Troubleshooting Guide Flow Total 77 CONT.ON. F page no