HTC PDA PHONE II, Andes service manual -B.Battery discharges quickly even after fully charged

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(6)Check whether the condition of Battery Charging status is correct.

(7)Dismantle the unit and check the appearance of Battery Pack.

(8)Try with another Battery Pack or Replace Battery Pack if necessary

(9)Try with another Main Board or Replace Main Board if necessary.

(10)Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.

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7BBattery discharges quickly even after fully charged

(1)Make sure the Battery Pack takes fully charge with AC Adapter.

(2)Check whether the condition of Battery Charging status is correct.

(3)Dismantle the unit and check the appearance of Battery Pack.

(4)Try with another Battery Pack or Replace Battery Pack if necessary

(5)Try with another Main Board or Replace Main Board if necessary.

(6)Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.

7CBattery Pack does not recharge

(1)Make sure the Battery Pack takes fully charge with AC Adapter.

(2)Check whether the condition of Battery Charging status is correct. Charge should be done in no more than 3 hours.

(3)Dismantle the unit and check the appearance of Battery Pack.

(4)Try with another Battery Pack or Replace Battery Pack if necessary

(5)Try with another Main Board or Replace Main Board if necessary.

(6)Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.

8ANo Sound from Speaker or Distorted sound

(1)Check “Sound & Notifications” Settings in the unit for Sound Enabling.

(2)Make sure it’s not MUTED.

(3)Dismantle and Check whether the Speaker is properly installed (Orientation)

(4)Make sure the connection point between MB and Speaker is free from contamination or dust.

(5)Replace Speaker if necessary.

HTC confidential

© 2001, HTC Corporation. All rights reserved.

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Contents For PDA Phone Andes APP´D Table of contents 4END Introduction ContainsSpecification of AC Adapter GSM/GPRS Functional BlockGPRS/GSM 400MHzTotal 77 CONT.ON page no Total 77 CONT.ON page no TTE System Block Diagram Main unit Regulatory label on the rear housing of main unit LabelingLabel example 01 ~TBD Servicing Tools Assembling and Disassembling PDA PhoneTotal 77 CONT.ON page no Total 77 CONT.ON page no Total 77 CONT.ON page no Use tweezers to remove the Vibrator 72H00401-00 Total 77 CONT.ON page no 72H00411-00 MB Pre-assemblyGasket on shielding cover Black poron of Send/End buttonBlack poron for volume button PN of this poron is 76H00483-00Total 77 CONT.ON page no Total 77 CONT.ON page no Antenna Assembly 72H00339-00N72H00338-00 Warranty Seal Security Label FIX Antenna Cover77H00083-00 Test Camera Replacement assemby Connector, Back up battery replacement PadProblem Diagnostics List of Test JigsDiagnostic Program Clean Talk TimeHow to select test item Stop on failChecksum Refurbishment Total 77 CONT.ON page no To Main battery To PC Com Port Voltage 2.5 Criteria for Eeprom Block 1 Status Criteria on running Run Down Test Program B2. ProcedureB1. Requirement Capacity ≧ 50 %Current consumption measurement Fixture requirementReady for testing Unit is turn off and no display Single Single dotsBright dots Dark dotsForeign Scratch Or lints Power Off statusAll allowable defect dots Scratch, Object11.RF 11.1RF Test RequirementRF Antenna Test Spec RF Antenna SpecGSM 900 Transmitter Test DCS 1800 Receiver Test OS Upgrade and GSM code Upgrade Execute RUU Next Total 77 CONT.ON page no Done Following is the complete procedure for SD reflash Execute MTTY.exe and set into USB PortSerial V1.02 Following display will be shown on PC display … Then press ENTER, following display will be shown 100% Checksum is OK HTC confidential SD Download Sections=3 Press Power To Flash…… Once it is Done, display will show Classification of Non-Conformity Troubleshooting & Repair -A.Touch Panel Does Not Respond to Screen Tap-B.Buttons Do Not Respond -A.SD Card cannot be used -A.Data Retention related problem -B.Battery discharges quickly even after fully charged -A.No Recorded Sound or Distorted sound Exploded Diagrams & Spare part list Spare part list Spare Part List with Picture 72H00339-00 75H00313-00 Appendix Customer, Retailer MisjudgmentHTC confidential FTP Repair Troubleshooting Guide Flow Total 77 CONT.ON. F page no