HTC Andes, PDA PHONE II service manual Ftp

Page 75

7	Touch Screen or	Could be wrong operation.
	Program Buttons are
	Program Buttons are	Screen not properly aligned with the stylus calibration.
	not reacting.

8	Front Light dim, cannot	Check the Front Light settings in Power Management settings
	turn ON, or shuts OFF
	automatically.

9	Cannot playback music,	When Battery low, the music playback becomes difficult and the
	No sound or volume is	volume could become lower.
	low.

10	Cannot execute	Could be an incompatible software
	installed application
	programs

11	Operation is slow in	Could be insufficient memory. Check amount of system memory.
	response

12	Hang up	Software being used sometimes is not fully compatible with the
		system.

		Execute many application programs simultaneously

		Software that requires big amount of memory spaces or the
		system memory is low or the files being used is fragmented.

13	System Memory is	Software that requires big amount of memory spaces or the
	enough, but is shows	system memory is low or the files being used is fragmented.
	insufficient.

*Note: Nevertheless, the above symptoms could be solved by a warm boot or cold boot, make sure the warm/cold boot has been executed and try to reproduce the symptom reported.

How to perform Warm Boot and Cold Boot :

Warm	Boot : Reset the unit	by pressing reset button.
Cold	Boot : Press Power button and Reset the unit simultaneously.
More detail for troubleshooting		and repair guide will be shown on training or release via
FTP.

HTC confidential

© 2001, HTC Corporation. All rights reserved.

TOTAL 77 CONT.ON. 76 PAGE NO. 75

Image 75

Contents For PDA Phone Andes APP´D Table of contents 4END Contains IntroductionGSM/GPRS Functional Block Specification of AC Adapter400MHz GPRS/GSMTotal 77 CONT.ON page no Total 77 CONT.ON page no TTE System Block Diagram Labeling Main unit Regulatory label on the rear housing of main unitLabel example 01 ~TBD Servicing Tools PDA Phone Assembling and DisassemblingTotal 77 CONT.ON page no Total 77 CONT.ON page no Total 77 CONT.ON page no Use tweezers to remove the Vibrator 72H00401-00 Total 77 CONT.ON page no Black poron of Send/End button MB Pre-assemblyGasket on shielding cover 72H00411-00PN of this poron is 76H00483-00 Black poron for volume buttonTotal 77 CONT.ON page no Total 77 CONT.ON page no Antenna Assembly 72H00339-00N72H00338-00 Warranty Seal Security Label FIX Antenna Cover77H00083-00 Test Camera Replacement assemby Pad Connector, Back up battery replacementList of Test Jigs Problem DiagnosticsClean Talk Time Diagnostic ProgramStop on fail How to select test itemChecksum Refurbishment Total 77 CONT.ON page no To Main battery To PC Com Port Voltage 2.5 Criteria for Eeprom Block 1 Status Capacity ≧ 50 % B2. ProcedureB1. Requirement Criteria on running Run Down Test ProgramFixture requirement Current consumption measurementReady for testing Unit is turn off and no display Dark dots Single dotsBright dots SingleScratch, Object Or lints Power Off statusAll allowable defect dots Foreign Scratch11.1RF Test Requirement 11.RFRF Antenna Test Spec RF Antenna SpecGSM 900 Transmitter Test DCS 1800 Receiver Test OS Upgrade and GSM code Upgrade Execute RUU Next Total 77 CONT.ON page no Done Execute MTTY.exe and set into USB Port Following is the complete procedure for SD reflashSerial V1.02 Following display will be shown on PC display … Then press ENTER, following display will be shown 100% Checksum is OK HTC confidential SD Download Sections=3 Press Power To Flash…… Once it is Done, display will show Classification of Non-Conformity －Ａ．Touch Panel Does Not Respond to Screen Tap Troubleshooting & Repair－B．Buttons Do Not Respond －A．SD Card cannot be used －A．Data Retention related problem －B．Battery discharges quickly even after fully charged －A．No Recorded Sound or Distorted sound Exploded Diagrams & Spare part list Spare part list Spare Part List with Picture 72H00339-00 75H00313-00 Customer, Retailer Misjudgment AppendixHTC confidential FTP Repair Troubleshooting Guide Flow Total 77 CONT.ON. F page no