HTC PDA PHONE II, Andes service manual -A.SD Card cannot be used

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4ASD Card cannot be used

(1)Check whether SD or MMC Card is fully inserted to the slot until you hear a click.

(2)Try with another SD / MMC Card and Check whether it is Write Protected.

(3)Try with another Main Board.

(4)Replace Main Board if necessary.

(5)Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.

5APC Connection (USB / Serial) not possible

(1)Check whether “Connection Settings” in the MS ActiveSync is properly set.

(2)Check whether it connects with other cables or cradle, customer’s cable might be damaged.

(3)Check the external appearance of the connector on the unit whether it is physically damaged.

(4)Replace Main Board if necessary.

(5)Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.

5BWireless Connection (GSM / WAP / GPRS) not possible

(1)Make sure the user has been contacting the Carrier for SIM Card validation and activation.

(2)Make sure the Wireless Connection Settings has been properly set.

(3)Make sure the SIM Card is properly inserted to the SIM compartment. Make a life call or test it with the RF Test Station (Antenna Test).

(4)Dismantle the Main Unit and check whether the Antenna is properly installed.

(5)Try with another Antenna.

(6)Try with another Main Board if necessary.

(7)Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.

5CIrDA Connection not possible

(1)Make sure the IrDA port settings on the Notebook or PC are properly set.

(2)Make sure the IrDA function is properly activated on the Pocket PC and on the other device.

(3)Make sure there’s no obstruction between the two devices in connection and within the distance.

HTC confidential

© 2001, HTC Corporation. All rights reserved.

TOTAL 77 CONT.ON. 65 PAGE NO. 64

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Contents For PDA Phone Andes APP´D Table of contents 4END Introduction ContainsSpecification of AC Adapter GSM/GPRS Functional BlockGPRS/GSM 400MHzTotal 77 CONT.ON page no Total 77 CONT.ON page no TTE System Block Diagram Main unit Regulatory label on the rear housing of main unit Labeling01 ~ Label exampleTBD Servicing Tools Assembling and Disassembling PDA PhoneTotal 77 CONT.ON page no Total 77 CONT.ON page no Total 77 CONT.ON page no Use tweezers to remove the Vibrator 72H00401-00 Total 77 CONT.ON page no MB Pre-assembly Gasket on shielding cover72H00411-00 Black poron of Send/End buttonBlack poron for volume button PN of this poron is 76H00483-00Total 77 CONT.ON page no Total 77 CONT.ON page no 72H00339-00 Antenna AssemblyN72H00338-00 FIX Antenna Cover Warranty Seal Security Label77H00083-00 Test Camera Replacement assemby Connector, Back up battery replacement PadProblem Diagnostics List of Test JigsDiagnostic Program Clean Talk TimeHow to select test item Stop on failChecksum Refurbishment Total 77 CONT.ON page no To Main battery To PC Com Port Voltage 2.5 Criteria for Eeprom Block 1 Status B2. Procedure B1. RequirementCriteria on running Run Down Test Program Capacity ≧ 50 %Current consumption measurement Fixture requirementReady for testing Unit is turn off and no display Single dots Bright dotsSingle Dark dotsOr lints Power Off status All allowable defect dotsForeign Scratch Scratch, Object11.RF 11.1RF Test RequirementRF Antenna Spec RF Antenna Test SpecGSM 900 Transmitter Test DCS 1800 Receiver Test OS Upgrade and GSM code Upgrade Execute RUU Next Total 77 CONT.ON page no Done Following is the complete procedure for SD reflash Execute MTTY.exe and set into USB PortSerial V1.02 Following display will be shown on PC display … Then press ENTER, following display will be shown 100% Checksum is OK HTC confidential SD Download Sections=3 Press Power To Flash…… Once it is Done, display will show Classification of Non-Conformity Troubleshooting & Repair -A.Touch Panel Does Not Respond to Screen Tap-B.Buttons Do Not Respond -A.SD Card cannot be used -A.Data Retention related problem -B.Battery discharges quickly even after fully charged -A.No Recorded Sound or Distorted sound Exploded Diagrams & Spare part list Spare part list Spare Part List with Picture 72H00339-00 75H00313-00 Appendix Customer, Retailer MisjudgmentHTC confidential FTP Repair Troubleshooting Guide Flow Total 77 CONT.ON. F page no